Pan Borneo Hotel Kota Kinabalu

Hotels
8.3
/10
Very Good
339 reviews

What Guests Say About Their Stay

Sady
10.0
/ 10
One night only but a very pleasant stay. Check in was excellent. Pool was very refreshing
Isabel
10.0
/ 10
I stayed here for one night as I was transiting through Kota Kinabalu. The hotel kindly offer a free airport pick-up. Lovely staff, clean room, and good quality gym and pool facilities. The breakfast was pleasant.
simon
10.0
/ 10
We only stayed briefly between connecting flights and booked into two rooms. The staff at reception were absolutely first rate making us very welcome and the rooms were both spotless. We didn’t eat due to our brief staff so cannot comment on the food at the restaurant. The hotel is the perfect choice for quick access to the airport at Koh a Kinabalu which is a cheap taxi ride away.
In the Area
See Map
One Place Mall, Lorong Putat 3, Putatan, Penampang, Kota Kinabalu, Sabah, Malaysia, 88200

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Pan Borneo Hotel Kota Kinabalu is a good choice when you are visiting Penampang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Pan Borneo Hotel Kota Kinabalu Address: Map & Location

One Place Mall, Lorong Putat 3, Putatan, Penampang, Kota Kinabalu, Sabah, Malaysia, 88200
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Pan Borneo Hotel Kota Kinabalu Rates per Night

Planning your trip and wondering about Pan Borneo Hotel Kota Kinabalu hotel rates? You're in the right place! Hotel prices can fluctuate, but we've got the lowdown on what to expect. Pan Borneo Hotel Kota Kinabalu room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Pan Borneo Hotel Kota Kinabalu hotel rates? Keep reading to discover everything you need to know to plan your perfect stay.

Pan Borneo Hotel Kota Kinabalu Location & Address

Finding your way to Pan Borneo Hotel Kota Kinabalu is easy! Pan Borneo Hotel Kota Kinabalu is located at One Place Mall, Lorong Putat 3, Putatan, Penampang, Kota Kinabalu, Sabah, Malaysia, 88200. It's situated in the heart of Kota Kinabalu, offering easy access to the city's attractions and amenities. The hotel is approximately 5 km from the city center.

How to go to Pan Borneo Hotel Kota Kinabalu from Airport

Getting from the airport to Pan Borneo Hotel Kota Kinabalu is a breeze. Here's a breakdown of your transfer options, ensuring a smooth start to your stay. Need a hotel transfer from airport to hotel? Here's how to get there:

  • Taxi (Most Direct):

    Taxis are readily available at the airport. The ride to the hotel takes about 15-20 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Services like Grab are available in Kota Kinabalu. Simply book a ride through the app for a quick and easy transfer.
  • Hotel Shuttle (If Available):

    Some hotels offer airport shuttle services. Check with Pan Borneo Hotel Kota Kinabalu to see if they provide this option.

Tips: For the most convenient route, consider a taxi or ride-hailing service for a direct transfer. If you're on a budget, the ride-hailing option is a great choice.

Pan Borneo Hotel Kota Kinabalu Reviews & Summary

Want to know what other guests think about Pan Borneo Hotel Kota Kinabalu? Hotel reviews offer valuable insights into the guest experience. This hotel is known for its excellent service and comfortable accommodations.

Guests rave about the hotel's prime location, making it easy to explore Kota Kinabalu's attractions. The hotel also boasts a stunning rooftop pool with panoramic city views. "I had an amazing stay! The staff was incredibly friendly, and the location was perfect for exploring the city," says a recent guest. Ready to experience it yourself? Book your stay today!

Pan Borneo Hotel Kota Kinabalu Room Types Available

Choosing the right room is key to a great stay. Pan Borneo Hotel Kota Kinabalu offers a variety of hotel room type categories to suit different needs and preferences. Here's a look at the different hotel room types available:

  • Deluxe Room:

    Offers comfortable space with city views.
  • Premier Room:

    Features upgraded amenities and often includes a balcony.
  • Family Suite:

    Provides ample space for families, with separate living areas.
  • Suite:

    Offers luxurious accommodations with a separate living room and bedroom.

Please note: Smoking/non-smoking rooms are available. Check with the hotel for pet-friendly options and any associated charges.

Hotel Facilities in Pan Borneo Hotel Kota Kinabalu

Pan Borneo Hotel Kota Kinabalu provides a range of hotel amenities to enhance your stay. From relaxation to recreation, here's what you can expect:

  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor pool.
  • Fitness Center:

    Stay active with a workout in the hotel's gym.
  • Restaurant:

    Dine at the hotel's restaurant, offering a variety of cuisines.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Pan Borneo Hotel Kota Kinabalu

Indulge your taste buds at Pan Borneo Hotel Kota Kinabalu. Here's a glimpse of the hotel's dining options:

  • The Restaurant:

    Offers a diverse menu with local and international dishes.
  • The Cafe:

    Serves light meals, snacks, and beverages.

Prices and opening hours may vary, so it's best to check with the hotel directly. Special dishes and buffet options are often available, so be sure to inquire during your stay.

Pan Borneo Hotel Kota Kinabalu Airport pickups and How to Book

Need a smooth transfer to or from the airport? Pan Borneo Hotel Kota Kinabalu offers convenient airport pick-up services. Here's how to arrange your hotel to airport transfer:

To book an airport pick-up, contact the hotel in advance, ideally at least 24 hours before your arrival. Provide your flight details and arrival time. The hotel staff will arrange for a driver to meet you at the airport and transport you to the hotel. This service ensures a hassle-free start to your stay.

Nearby MRT Station & Bus Stops

Getting around Kota Kinabalu is easy with public transport. Here's information on nearby MRT stations and bus stops:

  • Bus Stop:

    Several bus stops are located within a short walking distance of the hotel.

Public transport cards are available for purchase at convenience stores and transit stations. Check for the latest information on payment options and routes.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Pan Borneo Hotel Kota Kinabalu? Here are some nearby activities and places to visit for a memorable family experience:

  • Tanjung Aru Beach:

    A beautiful beach perfect for swimming and enjoying the sunset. (Approx. 5 km, Free)
  • Kota Kinabalu City Mosque:

    A stunning mosque with beautiful architecture. (Approx. 3 km, Free)
  • Signal Hill Observatory Platform:

    Offers panoramic views of Kota Kinabalu. (Approx. 2 km, Free)
  • Atkinson Clock Tower:

    One of the oldest landmarks in Kota Kinabalu. (Approx. 1 km, Free)
  • Sabah State Museum:

    Learn about the history and culture of Sabah. (Approx. 4 km, Entry Fee: $2)

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Pan Borneo Hotel Kota Kinabalu (Kota Kinabalu)

Explore the local flavors near Pan Borneo Hotel Kota Kinabalu. Here are some nearby dining options:

  • Kedai Kopi Wan Wan:

    A popular spot for local breakfast and coffee.
  • Welcome Seafood Restaurant:

    Offers fresh seafood dishes.
  • Little Italy:

    Serves delicious Italian cuisine.

Local Street Food:

  • Nasi Lemak:

    Fragrant rice cooked in coconut milk, served with various toppings.
  • Laksa:

    Spicy noodle soup with fish or shrimp.
  • Hainanese Chicken Rice:

    Tender chicken served with flavorful rice.
  • Satay:

    Grilled skewers of marinated meat, served with peanut sauce.
  • Teh Tarik:

    A popular Malaysian drink, a hot milk tea.

Shopping places near Pan Borneo Hotel Kota Kinabalu (Kota Kinabalu)

Need some retail therapy? Here are some shopping places near Pan Borneo Hotel Kota Kinabalu:

  • Suria Sabah Shopping Mall:

    A large mall with a variety of shops and restaurants.
  • Imago Shopping Mall:

    Another popular mall with a wide selection of stores.
  • Gaya Street Sunday Market:

    A vibrant market offering local products and souvenirs (Sundays only).

Other Places to Stay Near Pan Borneo Hotel Kota Kinabalu

Looking for alternative accommodations? Here are some other hotels in Kota Kinabalu:

Luxury/5–6 Star Hotels Nearby:

  • Shangri-La's Rasa Ria Resort & Spa
  • The Magellan Sutera Resort
  • Hyatt Centric Kota Kinabalu

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • Hotel 7
  • The Pacific Sutera Hotel
  • Ming Garden Hotel & Residences

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

  • Cititel Express Kota Kinabalu
  • Langkah Syabas Beach Resort
  • Gaya Centre Hotel

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Reservations

Ready to book your stay at Pan Borneo Hotel Kota Kinabalu? Check hotel availability and make your reservations with ease. Booking your room is simple and convenient.

Book your stay through Traveloka for the best deals and a hassle-free experience. Enjoy your trip!

All facilities in Pan Borneo Hotel Kota Kinabalu

Bar, Cafe and Lounge Pan Borneo Hotel Kota Kinabalu
Bar, Cafe and Lounge
Swimming Pool Pan Borneo Hotel Kota Kinabalu
Swimming Pool
Fitness Center Pan Borneo Hotel Kota Kinabalu
Fitness Center
Functional Hall Pan Borneo Hotel Kota Kinabalu
Functional Hall
Lobby Pan Borneo Hotel Kota Kinabalu
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper
  • Wedding service

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Dining area
  • Set menu lunch

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Projector

Transportation

  • Airport transfer
  • Area shuttle
  • Shopping center shuttle

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Outdoor pool

Family-friendly Facilities

  • Children club (surcharge)

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Pan Borneo Hotel Kota Kinabalu

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Dear Value Customer Greetings from Pan Borneo Hotel Kota Kinabalu! Please be inform that our check in time is after 3.00pm and check out time is at 12.00noon. We looking forward for your stay with us!
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pan Borneo Hotel Kota Kinabalu
320
Number of floors in Pan Borneo Hotel Kota Kinabalu
8
Another facilities in Pan Borneo Hotel Kota Kinabalu
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Pan Borneo Hotel Kota Kinabalu

What are available facilities at Pan Borneo Hotel Kota Kinabalu?
There are top facilites at Pan Borneo Hotel Kota Kinabalu such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Pan Borneo Hotel Kota Kinabalu?
Check-in time at Pan Borneo Hotel Kota Kinabalu is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Pan Borneo Hotel Kota Kinabalu provide breakfast?
Yes, Pan Borneo Hotel Kota Kinabalu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Pan Borneo Hotel Kota Kinabalu?
Pan Borneo Hotel Kota Kinabalu is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Pan Borneo Hotel Kota Kinabalu have?
Pan Borneo Hotel Kota Kinabalu has 8 floors.
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More Reviews from Other Guests in Pan Borneo Hotel Kota Kinabalu

8.7
Very Good
From 176 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.4

Location

8.8

Service and Facilites

8.8

People often mention about Pan Borneo Hotel Kota Kinabalu
All
Room Space (7)
Distance to City Center (6)
Hotel Area (6)
Family Friendly (5)
Ambiance (5)
Bedroom (5)
Bathroom (5)
Surroundings (4)
Accessibility (4)
Staff Friendliness (4)
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Traveler Reviews Pan Borneo Hotel Kota Kinabalu

Number of reviews per page
20
40
Customer reviews
D***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
All good! The room was nice and comfortable for me. My home is near the hotel, but I decided to stay here because there was a water disruption in my area.
Find this review helpful?
Reginald D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
I asked for a room near the elevator, but was given the furthest one. The shower hose was leaking. The kettle on the water heater was broken.
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V***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
worth to stay.. 20min to city center.
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m***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
clean, tidy and comfortable hotel.located on the main road
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M***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The staff is friendly and helpful. The breakfast has many choices and is delicious.
1 people find it helpful
Rohaya R.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
I ordered a king room but when I arrived at the location, the king beds were sold out, the receptionist replaced it with a twin bed.. but the price remained the same, while in the app it was clear that twin beds were cheaper but the receptionist still gave the same price. If there was a compromise, I could cancel the king room and then take a twin bed.. but xpala at night when I checked in, my child was sleepy, sorry for the bad review
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1 people find it helpful
R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Kids' favourite hotel.. Been here a few times.. ⭐⭐⭐⭐⭐👍
Find this review helpful?
Accommodation's Reply
20 Aug 2025
Dear valued guest, Thank you for your continuous support and for making us your family’s favourite choice. We’re truly delighted to welcome you back each time and look forward to hosting you again soon. Warm regards, Pan Borneo Hotel Kota Kinabalu Team
E***y
icon-origin-TRAVELOKA
8.4
/10
Reviewed 20 week(s) ago
I requested a dry towel, but none were given. The towel was wet because I had to use my own towel to bathe in the pool, and no towels were given until I checked out.
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1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Valued Guest, Thank you for sharing your experience. We apologize for the inconvenience regarding the provision of towels during your stay with us. We greatly appreciate this feedback and will pass it on to the team for improvement so that the same thing does not happen again. We look forward to welcoming you back with a better experience in the future. Kind regards, The Pan Borneo Hotel Kota Kinabalu Team
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The hotel is clean and fragrant. The staff is very friendly. Highly recommended to stay and relax here.
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Accommodation's Reply
20 Aug 2025
Dear Valued Guest, Thank you for your kind review. We are happy to hear that you were satisfied with the cleanliness of the hotel and the friendly service from our team. We truly appreciate your support and look forward to welcoming you back in the future. Best regards, Pan Borneo Hotel Kota Kinabalu
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M***D
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
It was great experience staying here 👍
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Accommodation's Reply
20 Aug 2025
Dear valued guest, Thank you so much for your kind review. We’re truly delighted that you had an enjoyable stay with us. Your feedback motivates our team to continue providing excellent service, and we look forward to welcoming you again soon. Warm regards, Pan Borneo Hotel Kota Kinabalu Team
Barbara S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
The pool is only 1.2m, so it is children friendly. Near to eating places, self-serviced laundry, and airport. The price is reasonable, too.
Find this review helpful?
Accommodation's Reply
20 Aug 2025
Dear valued guest, Thank you for your kind review. We’re delighted to know you had a pleasant stay and found our facilities and location convenient. We truly appreciate your support and look forward to welcoming you again soon. Warm regards, Pan Borneo Hotel Kota Kinabalu Team
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 45 week(s) ago
Very best recommended, clean hotel atmosphere, good and friendly workers
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1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the ambiance of our hotel and the warm hospitality from our team. We look forward to welcoming you back soon. Best regards, Pan Borneo Hotel Kota Kinabalu
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S***h
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 46 week(s) ago
nice hotel, only I understand from the staff about shuttle g epot, everything else is ok, will come for sure thq pan borneo hotel
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Accommodation's Reply
20 Aug 2025
Dear Valued Guest, Thank you for your review. We are happy to know that you were satisfied with your stay overall, and we apologize for the misunderstanding regarding the airport shuttle service. Your feedback is greatly appreciated and will help us in our improvement. We look forward to welcoming you back soon. Best regards, Pan Borneo Hotel Kota Kinabalu
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Sabturiah B. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Best service. Spacious & comfortable room.
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Accommodation's Reply
20 Aug 2025
Dear Valued Guest, Thank you for your positive review. We are happy to know that you were satisfied with our service and the comfort of our room. We look forward to welcoming you back to Pan Borneo Hotel Kota Kinabalu. Best regards, Pan Borneo Hotel Kota Kinabalu
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 71 week(s) ago
cheap price exceptional quality
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1 people find it helpful
NEJ
icon-origin-TRAVELOKA
8.5
/10
Reviewed 104 week(s) ago
My backup is to install Android TV.
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1 people find it helpful
lena s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 111 week(s) ago
Penginapan yang memuaskan hati terutama kolam renang. Anak-anak sangat sukakannya. Yang paling memuaskan hati kolam renang buka sehingga waktu malam. Kekurangan hanya parking tidak percuma perlu dibayar.
1 people find it helpful
NMuzlinda M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 161 week(s) ago
Love it 🥰. Staff so friendly and very nice. The room so awesome and beautiful.
1 people find it helpful
NMuzlinda M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 161 week(s) ago
Love it. Staff really friendly and nice 😊. The room is awesome 🤩. Will repeat again.
Find this review helpful?
Rachel S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 172 week(s) ago
Room was great. Clean. New furniture and all. Water is great.
Find this review helpful?
Number of reviews per page
20
40

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Lobby 4 Pan Borneo Hotel Kota Kinabalu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 176 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.4

Location

8.8

Service and Facilites

8.8

People often mention about Pan Borneo Hotel Kota Kinabalu
All
Room Space (7)
Distance to City Center (6)
Hotel Area (6)
Family Friendly (5)
Ambiance (5)
Bedroom (5)
Bathroom (5)
Surroundings (4)
Accessibility (4)
Staff Friendliness (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Pan Borneo Hotel Kota Kinabalu

Number of reviews per page
20
40
Customer reviews
D***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
All good! The room was nice and comfortable for me. My home is near the hotel, but I decided to stay here because there was a water disruption in my area.
Find this review helpful?
Reginald D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
I asked for a room near the elevator, but was given the furthest one. The shower hose was leaking. The kettle on the water heater was broken.
Translated by Google Icon
See original
Find this review helpful?
V***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
worth to stay.. 20min to city center.
Find this review helpful?
m***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
clean, tidy and comfortable hotel.located on the main road
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Find this review helpful?
M***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The staff is friendly and helpful. The breakfast has many choices and is delicious.
1 people find it helpful
Rohaya R.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
I ordered a king room but when I arrived at the location, the king beds were sold out, the receptionist replaced it with a twin bed.. but the price remained the same, while in the app it was clear that twin beds were cheaper but the receptionist still gave the same price. If there was a compromise, I could cancel the king room and then take a twin bed.. but xpala at night when I checked in, my child was sleepy, sorry for the bad review
Read More
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1 people find it helpful
R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Kids' favourite hotel.. Been here a few times.. ⭐⭐⭐⭐⭐👍
Find this review helpful?
Accommodation's Reply
20 Aug 2025
Dear valued guest, Thank you for your continuous support and for making us your family’s favourite choice. We’re truly delighted to welcome you back each time and look forward to hosting you again soon. Warm regards, Pan Borneo Hotel Kota Kinabalu Team
E***y
icon-origin-TRAVELOKA
8.4
/10
Reviewed 20 week(s) ago
I requested a dry towel, but none were given. The towel was wet because I had to use my own towel to bathe in the pool, and no towels were given until I checked out.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Valued Guest, Thank you for sharing your experience. We apologize for the inconvenience regarding the provision of towels during your stay with us. We greatly appreciate this feedback and will pass it on to the team for improvement so that the same thing does not happen again. We look forward to welcoming you back with a better experience in the future. Kind regards, The Pan Borneo Hotel Kota Kinabalu Team
Translated by Google Icon
See original
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The hotel is clean and fragrant. The staff is very friendly. Highly recommended to stay and relax here.
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Find this review helpful?
Accommodation's Reply
20 Aug 2025
Dear Valued Guest, Thank you for your kind review. We are happy to hear that you were satisfied with the cleanliness of the hotel and the friendly service from our team. We truly appreciate your support and look forward to welcoming you back in the future. Best regards, Pan Borneo Hotel Kota Kinabalu
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M***D
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Transit
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10.0
/10
Reviewed 38 week(s) ago
It was great experience staying here 👍
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Accommodation's Reply
20 Aug 2025
Dear valued guest, Thank you so much for your kind review. We’re truly delighted that you had an enjoyable stay with us. Your feedback motivates our team to continue providing excellent service, and we look forward to welcoming you again soon. Warm regards, Pan Borneo Hotel Kota Kinabalu Team
Barbara S.
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Staycation
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9.4
/10
Reviewed 39 week(s) ago
The pool is only 1.2m, so it is children friendly. Near to eating places, self-serviced laundry, and airport. The price is reasonable, too.
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Accommodation's Reply
20 Aug 2025
Dear valued guest, Thank you for your kind review. We’re delighted to know you had a pleasant stay and found our facilities and location convenient. We truly appreciate your support and look forward to welcoming you again soon. Warm regards, Pan Borneo Hotel Kota Kinabalu Team
N***i
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Staycation
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8.8
/10
Reviewed 45 week(s) ago
Very best recommended, clean hotel atmosphere, good and friendly workers
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1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the ambiance of our hotel and the warm hospitality from our team. We look forward to welcoming you back soon. Best regards, Pan Borneo Hotel Kota Kinabalu
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S***h
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Transit
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8.8
/10
Reviewed 46 week(s) ago
nice hotel, only I understand from the staff about shuttle g epot, everything else is ok, will come for sure thq pan borneo hotel
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Accommodation's Reply
20 Aug 2025
Dear Valued Guest, Thank you for your review. We are happy to know that you were satisfied with your stay overall, and we apologize for the misunderstanding regarding the airport shuttle service. Your feedback is greatly appreciated and will help us in our improvement. We look forward to welcoming you back soon. Best regards, Pan Borneo Hotel Kota Kinabalu
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Sabturiah B. S.
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10.0
/10
Reviewed 46 week(s) ago
Best service. Spacious & comfortable room.
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Accommodation's Reply
20 Aug 2025
Dear Valued Guest, Thank you for your positive review. We are happy to know that you were satisfied with our service and the comfort of our room. We look forward to welcoming you back to Pan Borneo Hotel Kota Kinabalu. Best regards, Pan Borneo Hotel Kota Kinabalu
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 71 week(s) ago
cheap price exceptional quality
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1 people find it helpful
NEJ
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8.5
/10
Reviewed 104 week(s) ago
My backup is to install Android TV.
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1 people find it helpful
lena s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 111 week(s) ago
Penginapan yang memuaskan hati terutama kolam renang. Anak-anak sangat sukakannya. Yang paling memuaskan hati kolam renang buka sehingga waktu malam. Kekurangan hanya parking tidak percuma perlu dibayar.
1 people find it helpful
NMuzlinda M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 161 week(s) ago
Love it 🥰. Staff so friendly and very nice. The room so awesome and beautiful.
1 people find it helpful
NMuzlinda M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 161 week(s) ago
Love it. Staff really friendly and nice 😊. The room is awesome 🤩. Will repeat again.
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Rachel S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 172 week(s) ago
Room was great. Clean. New furniture and all. Water is great.
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