โซเนสตา เอสสวีทส์ ฟอร์ตลอเดอร์เดล แพลนเทชั่น

Worth every penny

Friendly staff

Updating needed, no fan in the bathroom. Carpeting older and corridor walls spackled and need paint. A few of the front end staff very friendly and helpful.

PROS: 1) Hotel is very Clean. 2) Everything works well in the hotel rooms. 3) Free Washing. 4) Free breakfast. 5) Kitchen available. CONS: 1) Need to pay for Parking at the Hotel. 2) Parking lot is very dark at nighttime. 3) Limited Breakfast choices. 4) Have to pay $10 USD per package for Amazon. Deliveries. 5) I stayed there 4 nights and no room cleaning. 6) I had to call for toilet paper.

Nice. Clean. Quiet

Friendly staff, clean rooms, free breakfast

My stay at Sonesta was okay. The only thing that I did not like about this hotel is that Housekeeping did not check daily to see if I needed towels or fresh linen. I was at Sonesta for 6 nights and only one day they came to clean my room and replace towels. The breakfast was decent. Other than that this property I felt safe and around the hotel and it was clean around the property. The Publix grocery store was across the street; and this was very convenient to me.

On 6/9, I checked into the Sonesta Plantation for a 25-night stay for business. On 6/ 27, I reported to hotel mngmt the presence of termites in my room. They called Ecolab, to come and check it out. Marlon with Ecolab, entered my room a few hours later and immediately stated that what I was seeing was in fact termites. He checked every cabinet and piece of furniture. I previously had a home in SFL that had termites so I am aware of what termite activity looks like. This whole situation was extremely traumatic to me. I moved into a new home less than a year ago. The thought of taking termites back with me to my new home was extremely upsetting. I sat there in tears on my computer thinking about what all of this meant for me and my belongings. After procuring a hotel thirty minutes away (there were no more rooms), I started the arduous task of packing. I made sure to check all of my belongings very carefully. I threw out everything made of wood or cardboard because that is termite food. I packed all of my clothes from the dresser that had termites into plastic bags so I could take them to be cleaned. I wasn’t going to take any chances that I might bring one of these pests back home with me. Meanwhile, the hotel produced a document stating there were no termites in my room. I find this lie very offensive since the evidence was clear. I even uploaded the photo to the internet and it came to the same conclusion (see photo).

Twice we reported the coffee maker in our room was leaking water and the glass round table inside the microwave was missing. Front desk personnel said they would take care of these issues right away, yet nothing was done. Breakfast in the morning was good but last half hour of dining time had food running low and staff would not replenish food even though still had full hotel with lots of hungry people.

The bathroom sink was clogged. Our stay was a Thursday, through third to Tuesday and when we reported it on the weekend, they had no maintenance available to address the clogged sink. The entire room smelled like stale water, which was evident by the bottoms of the doors and cabinets had water stains to them. The entire room was overwhelmed with what I could best describe as a room deodorizer in attempt to hide the musty, wet smell. We came to this conclusion when we visited a family members room in the same hotel and there is smelled fresh and clean.

Nice place to stay. 2nd time staying here.

Love it

Good

This was my first time staying at Sonesta and it was an enjoyable and relaxing stay. I like this hotel

Nice place. Staff was accommodating.

Spacious

The property was all a traveller could have asked for!

Nice value for price

The room was excellent.

Good