The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

Warm reminder: We will not be open during the Spring Festival holiday 2025/01/25-02/02. If there are temporary or emergency services during this period, additional overtime and transportation costs will be required. We hereby declare that we thank you for your support and understanding, and wish you a happy New Year. !

- Exclusive 5% off discount for Traveloka SIM -

The 5% off discount code in the after-sales voucher is applicable to the following designated products. The discount code redemption period is until 2025/12/31, and the SIM card can only be used until 2025/12/31 at the latest.

- Philippine visa specifications -

- Documents required for a Philippine e-visa -
1. Copy of passport (valid for at least six months)
2. A copy of the front and back of your ID card
3. Basic Information Table of Philippines

Number of days you can stay: 30 days Validity and number of entries: one month, multiple times


【Notes】
＊The approved travel permit must be printed on clean A4 paper. Each applicant's travel permission must be printed separately.
*Note: Children under 15 years old cannot apply for an electronic travel permit.

- Documents required for Philippines paper documents -
1. Original passport (valid for more than six months)
2. A copy of the front and back of the ID card (children under 15 years old must attach the original copy of the household registration or the original household register issued within three months)
3. Children under 15 years old must travel with one of their parents. If the traveler already has a visa, please attach the original passport and visa of the traveler (starting from July 16, 2019, you need to submit a physical visa together with the traveling father or mother. If the accompanying parent already has a visa, it must be a physical visa, and electronic visas are not accepted)


Number of days you can stay: 59 days Validity and number of entries: three months, single entry


【Notes】
＊Applicants must be in Taiwan when applying for a visa.
＊Note: Children under 15 years old need to send their father or mother's passport and visa together (cannot send it alone)
＊If both parents are traveling with you, please inform us when submitting the documents whether you want to submit with the father or the mother.
＊From July 16, 2019, you will need to submit a physical visa together with your accompanying parent. If the accompanying parent already has a visa, it must be a physical visa; electronic visas are not accepted. If you are a parent who already has a valid physical visa, please provide the original passport (including the valid physical visa) and submit it together with your child.
＊If one of the parents is a foreigner, relevant proof is required. For example: Household registration transcript in English or original residence permit with name information in foreign passport. Proof of both the child and the parents must be visible.
＊If one of the parents is Filipino, the original and a copy of the Philippine passport are required.


- Receiving and sending information -


・Delivery and collection areas:
- Region A: Zhongshan District, Daan District, Songshan District, Zhongzheng District, Wanhua District, Datong District
- Region B: Xinyi District, Neihu District, Nangang District
- Region C: Sanchong District, Banqiao District, Xinzhuang District, Luzhou District, Shilin District, Wenshan District, Xindian District, Zhonghe District, Yonghe District, Xizhi District
- D District: Wugu District, Taishan District, Jiuzhuang District, Fuzhou District, Shezi District, Shulin District, Beitou District, Ankeng District, Tucheng District, Wudu District, Sanxia District, Linkou District, Tamsui District, Except for other towns and cities on the island

・Limited to the same point for collection/delivery.
・The actual delivery time may vary by region.
・Some special areas such as hospitals, government offices, airports, train stations, etc. have slightly different collection/delivery times. Passengers will be notified the day before. Please refer to the picture below.
・After the special person comes to your home to collect the documents, you can get your visa within 5-7 working days.
・Holidays, Taiwan/Philippines national holidays, and force majeure such as typhoons will not be counted as working days and the delivery date will be postponed.
・This product is only available for booking by travelers in Taipei and New Taipei City. Additional charges may be incurred for addresses in mountainous areas, remote areas, and other regional boundaries. After the booking is completed, Traveloka customer service staff will notify you of the details of the additional charges. Please be aware.
・The delivery time will depend on the passenger's order time. The courier will call the passenger to confirm the exact delivery time before delivery.


- Important Information -

・Reservations must be made by 13:00 (GMT+8) daily.
・The Philippine Visa Office has the right to request additional documents from applicants (the applicant must pay the actual logistics costs incurred).
・The Philippine Office has the right to refuse to issue a visa. Regardless of whether a visa is issued or not, the visa fee paid is not refundable.
・Visas can only be processed within three months of the departure date. Please consider the date of receipt after the departure date.


- Frequently Asked Questions -

Q: If my passport or other relevant documents are damaged or lost during the logistics process, how can I make a claim?
A: If valuable documents are unfortunately damaged or lost, you can apply for compensation based on the actual situation, with a maximum limit of NT$ 3,000 (derivative compensation is not applicable). The above is handled in accordance with the Highway Law.

Q: What should I do if the information does not meet the specifications or is missing?
A: Please prepare relevant documents. If the specifications are not met or there are missing items, you must bear the courier delivery fee and obtain the replacement documents within 3 working days of receiving the notification (the collection date will be postponed accordingly).