BIG4 Howard Springs Holiday Park

Curtains were hanging off the rail. Windows and screens were filthy. Screen door would not slide, main sliding door lock was almost unusable, hard to lock and removing key was a major issue, bedside table was broken , a reading light would have been nice to read with and guidance to bathroom of a night, Freezer in fridge was a huge block of ice and hadn't been defrosted for a long time. Roads around park were terrible with massive potholes, area around cabin was untidy and messy. I would not stay here again for the price i expected more, very disappointed I also felt there should have been a rail at entry steps, steps were steep and there was nothing to hang onto to get up them

Nice

Great park for families and kids. Lovely staff and any problems met with prompt and appropriate response. Thank you to maintenance man Joe for friendly service. Pools and kids waterpark big bonus.

No issues

Cabins are outdated but are comfortable enough

The Big4 was something different for our family of four. It is like an adventure seeing lots of different birds in the premises and listening to the birds every morning was a delight. The kids loved the pool and water park. The two bedroom villa was comfortable and the staff kind. I would like to come back but not in the same villa because it had a very bad odour. We bought an air freshener and opened the windows as I cannot describe how bad the villa smelled. Rather than that, we enjoyed it!

Room rates for cabins are good value. Staff are interested and committed to giving very sound service.

Cabin next to the rubbish bin

Everything was great.

not enough tissue

Liked the cabin and kids splash pool and swimming pool and bike cart kids had fun

pleasant stay

Place was generally very worn, needs a big upgrade. Shower head barely dribbled water. Was clean though.

Nice and quiet

This was our second stay while in Darwin and we were in a slightly bigger cabin so enjoyed the space.

The cabin was suitable for our needs and we enjoyed the grounds and friendly nature of the venue. It was in a good location for us to be close to people we needed to see.

I booked 3 nights. I received absolute NO communication from staff about getting into my room after hours. They claim they sent a text, but I never received one. I tried ringing them at 6.50 pm and again at 8 pm. No answer, only an answering machine which I obviously left my circumstances on. I believe they double booked my cabin and being peak season, decided to get double money for the cabin. (I booked through Wotif.com) so I had to find alternate accommodation at 8.20pm with my 10 year old son. The water park is old and lacks pressure with green algae slime creating a slipping hazard for children. The big coloured bouncing cushion is gone. The pool smells of the nearby brown water disposal system. The septic system either blocked up or couldn’t handle the traffic and needed to be pumped out while we stayed and the smell was unbearable. Being an interstate Dad I have stayed at Howard Springs Big4 over a dozen times in the last 7 years. I won’t stay here ever again.

Room was not clean. Paying that type of money you would think you would get a better place. Check in time was 2:00 pm but still had to wait a hour for the room

pleasant stay

Favourite place to stay