Crystalbrook Vincent

Poor layout in room, particularly position of TVs. Lighting inadequate. Could not reach bedside shelf from bed. Shelf should have drawers under. Shower rose holder was broken. View of Brisbane River was fantastic.

The hotel is in a great position, literally under Story bridge, 2 minutes from a City Cat stop and next to Felon's. Reception is nice, but a bit echoy if anyone else ismaking a noise. Rooms are nice, bed very comfortable. Our only gripe is that, after a hard days rain on the Saturday, we returned to a flooded room. We were moved quickly and without fuss, but to a smaller room. To compensate for having to re-pack, move room and un pack again through no fault of our own, a move to a better room would have been appropriate . Nothing, not even a credit against our stay. Hey ho, shame that nasty taste spoiled an otherwise great Brisbane city break

We had bridge/city/river view and its a beautiful outlook. Room itself was very nicely appointed without any issues. The location is very handy for the entertainment precinct that Felons bar/grill is part of, but it is slightly out of the way in terms of CBD sites - but that also obviously has its pluses. Loved the close proximity to the riverside walkway, enabling a nice (and spectacular) walk day or night. Pool is gorgeous and the outlook from pool area one of the coolest in Brisbane (on a river bend enabling views in both directions). However the pool is pretty tiny for the size of the hotel (bit of a juggle to have personal space if more than ten people are in it), and only has ten pool loungers in a quite small pool area, so guests may not get lounger or even somewhere to put your belongings on nice pool weather days. Also, the bridge does completely shadow the pool area a bit earlier in the day than expected, but the bridge looming above is a strong/unique/beautiful visual feature. Roof bar area is nice and has the same gorgeous outlook as pool though again its slightly small for size of hotel. On a minor/picky note we found the paintings in all hotel public areas (nearly all portraits of celebrities or somewhat famous people) covered too much of the walls - dozens of them in some places - to a point where its cluttered looking and overwhelming.

I feel you could try make a more private walk way from pool to rooms..bit nervous walkong past people all wet while they are eating at the bar. Otherwise was a beautiful stay!

Overall this is a very good hotel. I stayed in a large balcony room which has a lovely entertaining space. This is the second time I've stayed in the room. I would go back but there are points to be improved upon. House keeping did not clean the balcony area. One of the chairs was broken. One side of the internal space is dark and can do with some lighting. The room service desk does not always answer. The single blade disposable shaver in the vanity kit is useless. The "state of the art" gym is a small room with a few cardio machines. a fit ball and a dumbbell hex. That said, the view under the Storey bridge is stunning as is the hotel location and rooftop bar. I will stay there again but would love to see some improvements.

At this location you can rely most of the time on river transport. Plus there are excellent restaurants and bars at your doorstep.

Great spot and fantastic service, we’ll certainly be back soon

Close to ferries and the food district was awesome!

Outstanding hotel. Every facility was first class and the staff were wonderful. I will be back!!

The property is in an ideal location for dining under the Storey Bridge. The room was unique with greenery from floor to ceiling directly outside your window giving absolute privacy. The room was comfortable with a king size bed a dark and quiet. We enjoyed a meal at Fellons and a cocktail at the hotels rooftop bar. The hotel's cafe served a lovely coffee and breakfast in the morning. We were able to just walk in for breakfast. You will not be disappointed by this hotel. Prepay your parking at the time of booking for convenience.

Everything was amazing, great little rooftop pool and bar with a view, rooms very clean and the beds super comfortable Only issue I had was I requested an extended checkout as we were about to embark on a long trip back home (which I did let the reception know) however was told it was $45per hour and had strict no complimentary policy, I think it would be an Above and Beyond service if there was availability (which there was) a 30-45mins extended checkout would have made our experience a little more pleasant than rushing out the door, just a tip to consider

Always love staying here. A river room this time gave us lovely views. And a snack at Fiume restaurant was great.

Awesome hotel in a great location

Ideal spot with convenient parking right under the hotel. Easy walk into r he r city and plenty of dining options along the river.

Excellent experience. Prefect location. Very professional and friendly staff.

Stunning hotel and rooms, however the service lets it down. In room dining wait was over an hour, I called the concierge and in room dining 3 times only for it to ring out. The rooms are beautiful though the location proximity to The Storey Bridge makes it a noisy stay.

Perfect quick stay in Brisbane, managed a swim in the gorgeous pool. Really lovely hotel

Amazing experience

The location is excellent and I love the interior design, and accessibility to multiple dining options. Poor service let us down, we asked for towels 4 times while at the pool, waited 1.5 hours for towels to be delivered.

Amazing hotel! Loved everything about the hotel! Highly recommend