Highlander Motor Inn & Apartments

Typical country motor inn with exposed brick walls for the interior—overall, very tired and dated. On the plus side, the room was relatively clean (except the lounge), and the bed was reasonably comfortable. However, the booking process was a nightmare: I booked two nights through a third-party site, then cancelled one night within the no-cost window and rebooked accordingly. Despite this, upon arrival (reception was only open until 3 pm), they had two bookings for me instead of one and could only put me in a spa suite (which I didn't need). After some haggling, the receptionist lowered the price, but it was still more than the quoted rate. At that point, I decided not to argue further. Obviously, pets are allowed, as a barky dog was next door! On a MASSIVE NEGATIVE, I was getting out of bed to shower when I was confronted by a woman letting herself into my room with a key—no warning, no knock. This is very, very poor form. I should have snubbed the door, but this is a huge security lapse. Other areas where the inn needs improvement: The alarm clock wasn't plugged in or set. Wi-Fi speed was very slow—barely worth the effort. The showerhead had green calcification all over it. The fan in the ensuite sounded like it was about to take off. Wi-Fi signs and other notices were dirty and brown. The air conditioning unit is ancient and ineffective, even at 18 degrees on a hot night. All the wood paneling is chipped and worn, in desperate need of an overhaul. The linen was thread

It was comfortable and suited our needs

Great communication and an unexybut helpful upgrade

Spa bath was hard to get into as Ii have an injury.

Staff friendly and helpful. However, rooms were musty and tired. Lounges uncomfortable. Bed mattresses uncomfortable also.

Very basic and old but thought it was clean too, until several baby roaches were running about behind the fridge and microwave. Moved too fast to take pic. Im sure the few I saw were not the only ones!

Thanks you very much love IT because it pet friendly

the book in staff were lovely and helpful. only thing i didn't like I found the bath/ shower difficult to get in and out of. Need a grab rail or something getting in and out of the spa bath/ shower.

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Friendly and welcoming greeting. Nice size room, clean and tidy. Have an amazing chef for room service. Dinner and breakfast were delicious. Thank you.

If you haven't visited this place then you should The food is just divine!! I'd stay there again just for the food, everything was good, the place was clean, easy access to the hospital, shops are relatively close. Overall at 10 out of 10 reciew

Very handy to all amenities

Basic hotel room, comfortable, easy check in even after hours.

My family and I spent a comfortable two nights in a two bedroom apartment. It was comfortable and clean the kitchen was reasonably equipped. The location was jn close proximity to most areas of interest.

Room was quite large with plenty of space. Two large couches plus table and chairs. Microwave, toaster and kettle with crockery & cutlery. Older unit but very clean. Food and alcohol available for room service. Will definitely be back.

Great stay, clean and close to town. Staff very friendly and accomadating.

All good, but very busy and noisy for a week's stay. Hospital and university close by. We did not know Toowoomba, should have done more research about the area. Would be ok for one or two nights.

Beautifully presented

Very friendly and helpful staff

Great comfortable place to stay for a couple nights while hubby had an operation. Walking distance to hospital.