Hotel Bourgoensch Hof

The young lady upon checking inn was fantastic. We waited on us on the patio and got to see her upon our departure as well to wish her well! Breakfast was great and overlooking canal. Cafe outside overlooking the canal was great and a very popular spot. Hotel was well located, walkable to everywhere. The hotel is going through a major renovation but it wasn't a disturbance to us. Due to the scaffolding outside of the hotel, it made it easier to locate our hotel after a long day of touring.

This hotel was a highlight of our entire trip to Belgium. However, my review is highly subjective. The hotel is under renovation and the renovated room we were originally placed in was not good (very poor, very straightforward minimalistic design, even no place to hang our dresses). The elevator to our floor was outdated and didn't work well, sometimes stopping between the floors. The receptionist (I regret I didn't ask his name, I really owe him) heard our complains and offered an old (meaning not renovated yet) room one floor below the lobby. The room was huge and old-fashioned, it overlooked the canal and many boats were passing by. We were warned that the room in not airconditioned and next day we were offered a fan. The room (I think it was 021) was so unique that we would stay again regardless all the imperfections. Yet, with the ongoing renovation I'm not sure it won't be turned into something ordinary and faceless. One thing to keep in mind is that the hotel is in the so-called low-traffic zone, which only residents are allowed to enter with their cars. To avoid the fines, you must scan a QR code and submit registration within 24 hours. With all the turmoil, I only noticed this poster at the reception during the check-out, so I'm expecting some steep fines forwarded to me by the rental car company. Yet, I would stay at this room again, event at higher price.

Location, location, location! Steps from the square, on a canal! Views were spectacular!! Breakfast was lovely hosted by a wonderful lady. The attached patio and Waffle Wagon must be experienced. All staff we encountered were helpful and welcoming. There was some construction but that can't be avoided and it didn't interfere with our stay.