When I booked the room, it said it comes with a continental breakfast when in actuality there was only bread/bagel, coffee and juice. When I complained at the front desk she said it’s an express continental breakfast.
Still Google what an actual express continental breakfast is:
Beverages: Coffee, tea, milk, and fruit juice.
Baked Goods: Bread, muffins, bagels, croissants, and pastries.
Fruits: Fresh fruit or yogurt with fruit.
Cereals: Cold cereals with milk.
Spreads: Butter, jam, or jelly.
Also I had booked a room for 2 people and there was only one bath towel.
I already didn’t expect much but those things should be included.