Hilton Nanjing Riverside

I liked this hotel very much

I recently took my 8th-grade son to China for the first time, and we really enjoyed our stay at this hotel. From check-in, the staff was friendly and welcoming. Our room was spacious, clean, and had a beautiful river view. I highly recommend choosing a river view room—it’s slightly more expensive, but the view from the balcony is incredible and worth it. The room was cleaned daily, and we were very comfortable throughout our stay. I really enjoyed the hotel food, especially the traditional Chinese dishes. My son is a picky eater and didn’t care much for local cuisine, but we were both happy with the breakfast buffet. It offered a nice mix of Chinese and Western choices. I didn’t include breakfast when booking through Expedia, but I plan to next time. A big reason I picked this hotel was for the gym. My son plays basketball and baseball back home, and having a gym was important to him. He really liked the gym setup and also spent time enjoying the pool. The hotel’s facilities overall were excellent for both of us. The only downside was the lack of laundry services. Unlike other hotels in Shanghai that offer washers and dryers, this one didn’t. I had to take a 20-minute taxi ride to find a laundry spot, which was a little inconvenient. Overall, we had a great stay and will definitely return on our next trip. The location, service, and amenities made it a memorable experience.

床，地毯，有點舊

面對長江，風景很不錯

我們半夜十二時多才抵達酒店，櫃台人員很親切，非常謝謝她。但是，進了房間後，發現電視架的桌面有好幾處黏黏的液體殘留，可能是前一組客人的飲料留下來，而清潔人員沒有徹底擦拭乾淨。雖然，我們第二天一大早就退房了，並不礙事。但，畢竟是五星級國際品牌的酒店，這樣的清潔度實在有待加強。不過，退房時，我向櫃檯反應。櫃檯小姐態度非常好，並向我道歉，強調會反映。還是值得嘉奬的。

Good service. Very spacious room

Very helpful and friendly staff

Good place, and will stay here again in future

不错

I enjoyed my stay. My room was nice, spacious, clean, and had a good view.The breakfast was nice and had a mix of Western and Eastern cuisine. The only downside is that it isn’t close to a metro station for public transportation.

The view is beautiful.

一般

Service was pretty good; room was clean. But there were no power outlets for US visitor. The staffs at lobby was not good with English communications. But there were ok with best efforts to help me. Biggest problem is that they don't release my deposit of 1000 yuan even after 13 days of my check out.

Good view

I was taken aback to discover a water leakage issue during my recent stay at a Hilton property, as such occurrences have been quite rare in my previous experiences. The persistent dripping of water resulted in an untidy and unusable bathroom, which was certainly disappointing. The hotel’s customer service team did attempt to address the situation by offering to relocate me to another room. However, I was not entirely satisfied with the alternative they provided, as the replacement room was situated on a lower floor and had a smaller activity area. Overall, I must admit that this experience fell short of the impeccable standards I have come to associate with Hilton. As a loyal patron, I had expected a seamless and enjoyable stay, and unfortunately, this particular visit did not meet those expectations.

騒音があります。水の音。チェックイン時時間が掛かりすぎ。また、チェックアウト時、他の客が話してかけてくると、他の客の応対をした。順番を守ってない。従業員の訓練が足らない気がする。次回は利用しない。

当天在前台办理入住的等候时间很长，很多人排队但是只有两个工作人员在处理，其他柜台都空着但是没有工作人员办理入住，排队等了快20分钟才到我们，入住办理的很快就是等待太久。期间没有任何工作人员过来问询过。 其他整体还是可以的，房间很大，卫生也还行。

Hilton Nanjing Riverside has an amazing view of the river with a decent sized balcony to enjoy. Love it!

Excellent river view that’s second to none. I extended my stay a couple of times, and the front desk was very helpful.

the hotel looks run-down, suprising it still has the Hilton brand. Otherwise its a Chinese 4star at best.