Hotel Indigo Newcastle, an IHG Hotel

Nice hotel, room was lovely, breakfast was ok.

The room. Clean, spacious, great location, lovely staff, recently refurbed, large comfy bed, large bathroom, good soundproofing for outiside noise, a lightly stocked mini fridge that actually works, nice sized bar/lobby, large private balcony (room upgrade), safe, good toiletetries, hairdrier, large smart tv with apps, on site parking, close to train station, towels replaced for 2nd night. Cons: loud inside room (air con thru the night comes on every half or or so even when its turned off at the controller), pillows are the worst iv ever had in a hotel, noise from corridors and lift is constant, were not provided furniture for our balcony which was the whole point of paying extra, we noticed smaller less expensive rooms had funiture, check in was delayed 20 mins again not great for paying almost £300 for a 2 night stay, selection of draft beers at bar was poor and pricey and finally maids were in at some point to change out towels, we didnt request this and personally not keen on people being in my room throughout my stay when im not present (previous bad expereinces). All in all id give this hotel 7/10. It is a lovely hotel in a great location and would be ideal for a night or 2, but id definitely recommend not paying extra for an upgrade as it doesnt feel like one. If i had booked a standard room id feel i had got more for my money. Definately clean, spacious and somewhere id stay again, but i know i sleep better in a premier inn. Didnt eat here so cant comment.

Location

Wonderful breakfast

Great location, very nice room and a good breakfast.

Stayed here with my boyfriend had a lovely night and slept pretty well

Quick check in no problems at all the rooms were really neat and tidy very presentable and very comfy. Plenty of storage and nice to have the mini fridge aswell to keep drinks cool. Staff were very friendly and kind.

Great location, didn’t get offered upgrade and weren’t able to change room type but lovely hotel. Parking was full.

Nice hotel, reasonably sized room, good shower. Unfortunately the bed was very hard which impacted our sleep quality. The hotel is located near Central Station & close to lots of pubs & restaurants. We didn't have breakfast as it was very expensive, we went to another hotel nearby, a chain known for their walk-in all you can eat breakfast.

Room smelt of bleach (not an issue, suppose it was clean). No running water during the night then when it came on it was freezing cold

Great check in team! A credit to the hotel!

Stopped here to go Xmas shopping with the wife, opted for a balcony room which was very nice. Sliding balcony doors are sound proof which is superb. Entrance and bar area have a very warm and welcoming feeling. Breakfast was made to order too

Friendly staff, modern hotel, central location.

Completely refurbished, but smells strongly of fresh paint. Give it a few more weeks and the place will be perfect.

Perfect location for Euston trains and underground. Really clean and has everything you need for a short stay. Will return again on my next visit to London.

Usually great hotel and again didn't fail to deliver, great service form the staff. However given they have just reconditioned the rooms the bathrooms where hardly touched, fresh paint and silicon but you would of though you would recondition the shower heads and grout!!

Great location , close to the train station, a 10 minute walk from the city centre and close to a variety of bars and restaurants. The hotel itself had been recently refurbished before our last stay so the room and hallways felt particularly fresh. The breakfast buffet, as always, was excellent and the new menu choices were delicious. Whilst spoilt for choice for eateries within walking distance, the hotel restaurant is worth a try. It offers a great evening menu and really tasty food.

amazing visually, shame about the location

Central hotel, friendly & helpful staff. Very clean, good facilities & lovely breakfast. Perfect stay.

Overall a good experience, but small things could have been done to enhance the experience. Opening the window was a bit noisy (not the hotel's fault), but the air conditioning was a also noisy and only went down to 18 degrees. The bed was very comfortable, but the pillows were a bit lumpy. The green glow from the emergency light was very intrusive - many people like a dark room, and this was not possible.