Three Queens Hotel

Wasn't thrilled by the bedbugs.Checked reviews afterwards and found others had same experience.Shower was a dribble, insufficient to use.

Fair value for the price charged. Nice bathtub and clean towels and sheets.

It was a convenient stay as I had a meeting the next day very close by. It was quite noisy as it is situated in a "roundabout" and the windows were a little rattle-y as well which didn't help. The taps were a law unto themselves. The flow rate for a bath is sllloowww - it would be faster boiling 50 kettles to throw in one at a time. The shower was a trickle - definitely not able to be used at all and don't even attempt to wash hair or lather up too much because it's not coming off. the hairdryer in the bathroom is a fire hazard. it is burnt (clearly visible). It is not worth turning on, the coil goes boiling red immediately and you can smell burning within milliseconds. The room is a sufficient size with a microwave and fridge (no food is provided on the premesis). The kettle and the cups/spoons were dirty - so no morning coffee for me. (and the local cafe/coffee shops were all closed at 9 & 9.30am just to put the cherry on top) In the room i was in as soon as you entered there was a chair to the left and next to the chair was a cupboard (which you couldn't open unless you moved the chair). The staff were friendly and did recommend places for food and coffee. it's a bit fawlty towers-esque in terms of dilapidated decor and carpets/furniture which all just needs a bit more cleaning (i wouldn't walk around in just my socks even in my room). if you're going for 1 night, need parking,a bed to sleep on and you're not too fussed about things, this place will do.

Enjoyed the week no food at the 3Queens but great cafes at walkable reach at good prices. Place very clean towels changed every day and beds made up as well. Enjoyed it(fire alarm one night all evacuation went well,found to be false alarm someone spraying airspray in room. Staff were very good.

Got the impression that hotel being run by single parents with problems. Receptionist friendly and good brief. Buggy’s outside 2 room think may be some charity scheme as only seen 1 other guest in 2 night stay

Nice hotel!

Arrived at hotel and good size car park but that's where anything positive stops. The hotel inside is tired, run down and a state. I honestly didn't feel safe staying there to the extent i emptied car for fear it would get broken into. My room was so hot, aircon didn't work and i didn't feel safe leaving window open as flat roof level with it. I had a fridge, microwave and massive tv... looked like a bedsit more than hotel room Bathroom was dirty, fixtures old and grimey. Bed was comfortable and sheets looked clean, but woke up bitten a lot.... Staff were not particularly friendly, but if i worked there I'd probably be miserable also. Just plain terrible experience, i wanted to leave but couldn't afford to waste £65

Hotel very tired but as it was ‘low cost’ can’t expect too much. It was a bed for the night, room had a microwave and fridge along with usual tea/coffee making facilities

Hotel is really old and needs renovation

Room poor

Not that good. Old fashioned room. No dining.

The stay was convenient for close proximity for my work and to walk to town. This big downside is the best rooms are contracted out to the council to house the homeless.

Good :- price, parking, close to restaurants and pubs. Bad:- noisy, rooms and general decor shabby, poor shower.

Pity no breakfast or bar,but very good for quick stop.

It's a wonderful building . All the rooms are different but all have their own charm . The staff are very welcoming . It's quiet and I get a great night's sleep after a busy shift . It's a pity there is no restaurant but it's only a short walk to town . 😊

Restaurant closed down and bar closed down Pictures on your site is probably 3 years old and is very deceiving Not good

Elizabeth Suite was wonderful throwback in time . I had a very sound sleep . 😊

The hotel was worn, the bed really hard and bumpy and more water came out of the shower handle than the shower and no breakfast. Also the Wi-Fi was crap. The staff dealt with the shower, the room was clean and warm. Unusual placement on a roundabout 15 mins from town centre.

Will not be staying at this hotel again! I booked three rooms for myself and my two colleagues, executive room, what a joke, the facilities offered by a travelodge are far superior. All the public areas look tired and poorly maintained, infact the entire place needs a good clean. All our rooms were dated, the only positive thing i could say was that my my bed clean and semi comfy. By far the biggest thing which really upset us was that there was no hot water in our executive ensuites! Stone cold, when i complained i was given an option to shower in another room but it was in an entirely new building !?

Booked through Expedia. When arrived around 7pm the room was not on there system. I had confirmation txt and email showing i had a room. When asked for another room or a refund i was told no. When asked what am I suppose to do now i was told it not there problem and tried physical and verbal intimidate me to leave. Telling me had to leave or there would be trouble. Threatening to call police which i told receptions to do, i said i be glad to wait for police to arrive. While waiting for police i was told i was not allowed to sit in chairs in reception or walk so i best leave. When police arrived they saw my booking confirmation and agreed i had done nothing wrong and should contact Expedia for a refund/compensation. Now I have contacted Expedia they are saying cannot give a refund as hotel will not refund me, makes perfect sense, and i did have a room, so why was i asked to leave? Do not go to this hotel ever!!! Also do not use Expedia as will take your money but not willing to support you as a customer when challenging the hotel ruling. Im atcually shocked Expedia had not even refund my money for the room nevermind any compensation for inconvenience of no room and taxis i need to book because of no room! Please avoid using Expedia and Three Queens Hotel Burton upon Trent.