Hôtel Mercure Paris 15 Porte de Versailles

Personnel super accueillant

Personnel agréable! Mais hall d’hôtel puant les toilettes publics, Chambre trop petite m, mini bar vide ou inexistant dans certaines chambres, moquette à jeter Prix exorbitants pour ça Je ne m’attendais pas à un palace, mais pour les prix pratiqués c’est une vraie déception m! Habituellement, j’ai hâte de rentrer à l’hôtel après une bonne journée de travail, mais là . Pas dutout Envie de m’enfuir avant la fin du séjour qui a duré que 2 nuits. Dieu merci Plus jamais!

I ask the clerk before check in about the AC because in the lobby it was hot. They said no problem rooms are good. I barely slept because the AC wasn’t giving anything close to cool air. Won

Muy Buena opción para el que viaja con familia

Todo muy limpio muy cómodo, el aire acondicionado excelente, muy recomendable

The stay was alright at best and decent at worst. The hotel is amazing yet, I paid fully upfront for a Friday-Monday stay. I left Sunday a day earlier. I did not know about the policy you need to report that you are leaving a full 24 hours before if you decide to leave early to gain a refund on the additional day. I was informed I was suppose to tell them Saturday that I was leaving Sunday instead of leaving Sunday at check out before my transportation scheduled. So, even though I left early that morning as in before noon on Sunday, I was charged for the whole day. I do not blame the hotel as I should have known the policy yet I would like for that policy to be announced at check-in. In the United States of America, you’re able to automatically be refunded for days you’re not staying regardless of the day informed. It is my fault for assuming France, with its hospitality industry would have been of that standard. I will suggest this hotel going forward just be mindful of their policies.

Breakfast was desent, but not like the pictures shows. The rooms was absolutely clean and fresh , really nice rooms and other then the expentitions of the breakfast, great stay!

Nice location, nice staff, good breakfast, clean.

LOVE THE PROPERTY STAFF IS AMAZING MY COCKTAILS WAS SPECTACULAR CHICKEN WINGS AND ROLLS ARE VERY TASTY WILL DEFINETLY BOOK THIS HOTEL AGAIN.

Nice hotel

Un personnel adorable et un emplacement parfait (quartier calme, de bon choix de restaurant à proximité, métro à proximité)

Très bon hôtel, très bien accueilli

Parfait

Está bien para pasar la noche, pero quedaba muy lejos de las atracciones principales y si tienes poco tiempo gastarás mucho en Uber o transporte.

hotel con camera e bagno spaziosi. posto in una buona posizione.

rooms were really small, old and transportation to sight seeing required a lot of walking and changing trains. will not recommend if you can find a cheaper option.

Très bien.

Very nice location very convenient walking distance super market, cafe,metro ,restaurants .

This was a lovely little hotel with a very comfortable bed. So convenient for us to just walk to see the Eiffel tower

The girl on reception charged tourist tax for our 15 year old, when we questioned it, the receptionist laughed and said she was an adult. Everywhere online states 18+. We queried it with the officials who said we can apply for a refund. But I'm annoyed that we were charged in the first place when we had her passport showing she was only 15. There was only one staff member for breakfast, they were unable to keep up with replacing the food for everyone. Crepes very dry and old and tastes like cardboard. Coffee was terrible. Yogurt pots and brioche was good. Bathroom door had a large gap so no privacy in the bathroom. Shower had no door or screen or curtain and screen that was there was not long enough from the shower head and water went all over the floor every time we showered. Cardboard cups in the bathroom had been used and had dried stuff at the bottom of the inside of the cup. Gross!! I threw the cups in the bin but when housekeeping came they did not replace them. While we were out we left a key on the slot to keep power to charge two devices. All the lights and air-conditioning and everythubg else was turned off in the room except an electric toothbrush that was charging and a phone also charging. Housekeeping came and took the key so our devices never charged. And we had to go to reception to get a new key and girl on reception although she did give a new card, wasn’t at all apologetic that housekeeping had taken the room key.