Hôtel Mercure Paris 15 Porte de Versailles

I ask the clerk before check in about the AC because in the lobby it was hot. They said no problem rooms are good. I barely slept because the AC wasn’t giving anything close to cool air. Won

The stay was alright at best and decent at worst. The hotel is amazing yet, I paid fully upfront for a Friday-Monday stay. I left Sunday a day earlier. I did not know about the policy you need to report that you are leaving a full 24 hours before if you decide to leave early to gain a refund on the additional day. I was informed I was suppose to tell them Saturday that I was leaving Sunday instead of leaving Sunday at check out before my transportation scheduled. So, even though I left early that morning as in before noon on Sunday, I was charged for the whole day. I do not blame the hotel as I should have known the policy yet I would like for that policy to be announced at check-in. In the United States of America, you’re able to automatically be refunded for days you’re not staying regardless of the day informed. It is my fault for assuming France, with its hospitality industry would have been of that standard. I will suggest this hotel going forward just be mindful of their policies.

Nice location, nice staff, good breakfast, clean.

LOVE THE PROPERTY STAFF IS AMAZING MY COCKTAILS WAS SPECTACULAR CHICKEN WINGS AND ROLLS ARE VERY TASTY WILL DEFINETLY BOOK THIS HOTEL AGAIN.

Nice hotel

rooms were really small, old and transportation to sight seeing required a lot of walking and changing trains. will not recommend if you can find a cheaper option.

Very nice location very convenient walking distance super market, cafe,metro ,restaurants .

This was a lovely little hotel with a very comfortable bed. So convenient for us to just walk to see the Eiffel tower

The girl on reception charged tourist tax for our 15 year old, when we questioned it, the receptionist laughed and said she was an adult. Everywhere online states 18+. We queried it with the officials who said we can apply for a refund. But I'm annoyed that we were charged in the first place when we had her passport showing she was only 15. There was only one staff member for breakfast, they were unable to keep up with replacing the food for everyone. Crepes very dry and old and tastes like cardboard. Coffee was terrible. Yogurt pots and brioche was good. Bathroom door had a large gap so no privacy in the bathroom. Shower had no door or screen or curtain and screen that was there was not long enough from the shower head and water went all over the floor every time we showered. Cardboard cups in the bathroom had been used and had dried stuff at the bottom of the inside of the cup. Gross!! I threw the cups in the bin but when housekeeping came they did not replace them. While we were out we left a key on the slot to keep power to charge two devices. All the lights and air-conditioning and everythubg else was turned off in the room except an electric toothbrush that was charging and a phone also charging. Housekeeping came and took the key so our devices never charged. And we had to go to reception to get a new key and girl on reception although she did give a new card, wasn’t at all apologetic that housekeeping had taken the room key.

Staff were very helpful and friendly

Great place to stay, safe clean, lovely breakfast and good value for money. Reception did try to charge me twice for breakfast (was included in Expedia deal, not in hotel system apparently) and twice for the city tax (I paid on arrival, had to dig up my credit card receipt to prove it on checking out).

Very helpful at the front desk.

The bathroom was very small, also there wasn’t enough space in the closet for clothes

Carpet in room was soaked with water from shower, causing the room to smell.

Great. Clean. Friendly. Comfortable.

OVERALL: Enjoyed our stay and would stay there again. PROS: Clean, modern and safe. Nice neighborhood with a metro stop about 5 minutes away. The desk clerk who checked us in was one of the most genuinely nice people I've ever met staffing a hotel. CONS: Not that close to major monuments if you're a tourist. Taking the subway from Charles de Gaulle airport is possible but long and complicated.

Clean and friendly, good location to various attractions. Would definitely stay there again.

The area is very walkable. The rooms were small but comfortable.

Staff was very pleasant and the hotel was clean.

Good decorative order, but the room very small (like Japanese Hotels), work space incredibly small. Loud voices from other guests in corridor