Le Fitz Roy, a Beaumier hotel

Para um hotel 5 estrelas, deixou muito a desejar no cafe da manha e nas opções de comida no restaurante

We stayed at Le Fitz Roy last year and enjoyed our stay so much we decided to stay again for this year's Val Thorens ski trip. This hotel is in the perfect ski-in-ski-out location at the bottom of the plain sud piste and also in the middle of town - ideal for bars, restaurants and shopping. On arrival we were allocated an upgraded room - which was very welcome and appreciated. Our room had a beautiful view of the mountains, a large bathroom with bath (but no shower) was well presented and very clean. During our stay there were a few negatives that would likely encourage us to stay elsewhere next year. The first seems a little strange for a hotel of this standard. The included breakfast, whilst very good, now charges an additional fee if you wish to have fried/poached/freshly boiled eggs or an omelette. This wasn't the case last year. Besides a lack of eggs it's sometimes difficult to get coffee - the attentiveness of the staff can be a little hit or miss. A self service machine might help. The second negative is that the pool in the spa is so much colder than it was last year that it wasn't at all enjoyable. On our previous trip we would spend an hour or so at the end of the day in the spa - this trip we avoided it and soaked in our bathroom instead. We mentioned the pool was cold to the spa assistant who told us to inform reception... that didn't really feel like our job.

Lovely, cosy vibes. Welcoming staff and always helpful. Perfect place within Val Thorens, close to everything.

L'hôtel est idéalement situé près des pistes et du centre de la station. Pour le reste, il est indigne d'un 5 étoiles... 4 étoiles serait une catégorie plus juste.

The rooms were beyond small. I had interconnecting rooms - one day, I left my internal bathroom door open but left through he other room. On my return, I could not then enter through my front door because it jammed on the bathroom door. Everything was very tight with hardly any storage! Food was very limited, boring, extremely over priced and took ages to be served. Had to return three chickens due to rawness after waiting over an hour for them and was still charged! You can ski out of the property but not back in without a very steep and long walk! Would not return.

Beautiful hotel, wonderful facilities and very kind and professional staff. We would definitely recommend!

This hotel is excellent. Nice design and friendly staff. Great breakfast.

Bra hotell som ikke helt lever opp til sine fem stjerner. Fine rom med bra kaffemaskin og bra B&O spiller. Meget sentralt som dessverre betyr betydelig støy om natten utenfra. Veldig varme rom som gav behov for lufting men som impliserte en del støy. Dette medførte at vi sov dårlig. Frokostbuffeten er ok, men trangt om plassen. Igjen dårligere enn vi forventer med fem stjerner. Kakao laget på melk i baren smaker godt. I frokostbuffeen fikk vi kakao som smakte som den var laget på tørrmelk. Ikke ok. Servitører som luktet sterk svette og var ustelte er detaljer som dro ned et ellers godt inntrykk. Basseng er pent og rent. Spa er bra. Koselig bar med vedfyrt åpen peis. Meget dyr minibar, feks 9 euro for en liten cola….

Very nice hotel with all needed facilities. The staff is exceptionally helpfull and will truly go the extra mile to give guest a great stay.

Superb location and ski in/ski out as described. Reception were great, super helpful. The bar is a great place to sit and watch the world go by, but just keep in mind it’s 10 euros for a beer or 9 euros for a coffee… VT is expensive so guess it’s to be expected. Hotel is a little tired in places, lifts are a bit scruffy, scratch marks etc. overall though a great place. Speakers in rooms are superb, coupled with amazing soundproofing! The steps/ice to get onto the slope are lethal - be nice for the money that the hotel fitted proper steps to get you out and in safely. Also the ice outside the hotel on a night - no effort to clear it away at all and was lethal - again frustrating from what is meant to be a high class place. Breakfast was ok, nothing outstanding, service was pretty poor, asking three times on a morning for a white coffee and having to again remind to then get a black coffee. Overall for me a 8/10

Belle hôtel !! Par contre quelque petit problème avec beaucoup de bruit à l étage au dessus ( duplex) et problème de télévision qui ne fonctionnais pas !! Pour des nuits à environ 450 € je trouve ça dommage !! Sinon petit déjeuné extra et personnel au petit soins

C'était parfait, bravo à l'équipe qui était aux petits soins ! weekend excellent à tout point de vue.

Great location, friendly staff, excellent breakfast and overall great experience.

Prestation globale bien en-dessous de celle attendue pour un cinq étoiles alors que les prix sont bien ceux d’un 5 étoiles. On ne constate aucune réelle différence de prestations avec un hôtel de catégorie inférieure. Salle de bain minuscule pour une junior suite. Chambre non faite à 16h. Petit déjeuner correct mais sans plus. Salle de restaurant sombre et triste. Service de conciergerie perfectible. Bref, une grosse déception.

Best location in Val Thorens, staff was very helpful.

Worst service ever! We didn’t get one of our Ski pass until 3 pm the last day even do I called the reception 20 times, totally unbelievable!! And on top of that we had to pay for it. I lived in the family suite and the room was ok but I would not recommend anyone to stay at this hotel

Staff at the hotel was excellent. Choice of restaurants at neighbouring hotel a additional bonus.close to the slopes.

Un hôtel confortable sur les pistes Un petit déjeuner copieux permettant aux skieurs de prendre des forces Une magnifique terrasse au soleil pour récupérer après le ski Un accueil extrêmement chaleureux, merci à toute l’équipe et particulièrement à Mickaella Nous reviendrons

Hotel staff was friendly and accommodating. Overall great service! The only place I would stay in Val Thorens.

Great location, very friendly and accommodating personnel, good breakfast. We had a great time at this hotel.