Cozy Stay and Clean Studio at Taman Melati Surabaya Apartment By Travelio

Tamu wajib menghubungi hotel 1 hari sebelum kedatangan.

1. Check-in time is between 14.00 - 24.00
2. Please contact Travelio 3 hours prior to your desired check-in time. For last-minute bookings, please contact us immediately to arrange your check-in time as our staff are not stationed in the unit
3. Deposit IDR 300.000, to be paid prior to check-in and will be refunded 1-14 days business hours after guests check out to your nominated bank account. Please ensure you register the correct bank account details
4. KTP is required for all Indonesian as identification and Passport for any other nationalities
5. Get in touch with our customer service via “talk to us” from our Travelio app, by calling +62 2139524523, or via whatsapp on + 62 85179939341. Operating hours are from 07.00 - 24.00
6. A valid phone number is very important for us to ensure you have a great stay experience, please ensure they are correct
7. Guests are responsible to pay for their own parking as charged by the parking company or Building Management. Parking cost for a car usually starts from IDR 5,000/hour
8. Please follow guidance from Building Management at all times including the use of all building facilities