Hotel Genziana

The room was clean and the staff was courteous.

la camera era in buone condizioni ed il personale cortese e disponibile

Room was spacious, very clean, modern. Priv bath good. Bed comfy. Location in good spot. A/C worked well. You need to set your temp with front desk, not controlled from inside room. Room had refrigerator, did not work. You could use refrigerator at front desk. Breakfast not on site, 2 min walk away. No lift. The actual short walkway street it is on, maybe a little shady at night, but off a main street, so all good. Front desk staff very nice. 15 min easy walk from main train station Principle. Luggage storage.

Zona no

This hotel made my worste nightmare a reality. After traveling from the south of Italy we arrived at the hotel at 10:45. There were people sleeping on the streets and not a clean area at all. This was the ONLY time in 3 weeks in Italy we were scared. I had prePAID, booked this hotel for 3 nights. When we arrived at the hotel we were told there were NO ROOMS for us. No text, email NOTHING!!! Although the Genoa had taxis the taxis would not even come to the area. I am still fighting with them to get my money back. If 0 stars were an option it would be it. I SHOULD SAY THE MAN WORKING THE FRONT DESK WAS VERY NICE AND TRIED TO HELP. I would only recommend this place to someone you dont like.

Hôtel propre et bien placé. parking problématique. C’est habituel à Genes. Personnel sympathique

Hotel in posizione caratteristica e vicina a luoghi di interesse.Personale alla reception preparato e disponibile. Pulizia giornaliera. Ottimo rapporto prezzo/qualità.

I would definitely not return. It was very noisy as we were on the first floor, squeaking doors and people coming in all hours... NOT AGAIN. stay clear...

I was impressed with the hotel. Though I was two minded initially due to its reviews from others, my wife and I had a good stay, all considering. I travel often therefore its important to me that the booked hotel is as expected. The only one thing I will ask is I was advised that if I stayed at the Marina Antico parking I would get 50 % off parking. I paid from 26 Apr 0154hrsto this morning at approximately 0815 hrs - 56 euros. Is that the correct amount? Again just double checking so am aware, as it seemed a little expensive. Thank you

Siisti paikka ja henkilökunta osasi asiakaspalvelun hyvin. Hotellin sijainnista johtuen jonkin verran melua iltayöstä kuului, mutta täysijärkinen ihminen jo varatessaan ymmärtää sen kuuluvan asiaan. Hinta/ laatusuhde on erinomainen. Hotelli oli hiukan haasteellinen löytää, joten ohje miten läheiseltä bussi/ taksiasemalta suunnistetaan perille, olisi hyvä olla hotellin tiedoissa.

Oda geniş, konum olarakta iyi sayılır birçok yere yürünebiliyor. Güvenli değil gibi gözükebilir ama hiçbir sorun yaşamadım. Odada yatak temizdi ancak banyo ve yerlerde lekeler vardı. Söyleyince yardımcı oldular.

J avais lu un commentaire d'une personne qui disait au abord de l hôtel prostitutions et dealers c'est malheureusement vrai. je ne me suis pas senti en sécurité. securiresecuritesécurapportbeauté

.

Ja, nachts ist es sehr laut,in den Straßen rund um das Hotel stehen Prostituierte und Dealer.

Kjempe fint hotel, hyggelig personale og god service.

This is the worst area to stay in. Absolutely unsafe. And the amenities offered by the property are incorrect, there are no laundry facilities unless you would like to walk down the street and be accosted to buy drugs on your way. Private bathrooms are outside the room which is inconvenient, and streets are awful, noisy and unsafe. As an added bonus, prior to staying here we requested information about parking within the ZTL and were told the local parking complex at Marina Antico would provide day passes and discounted parking, and there was no ZTL pass, and when we asked again at the property, they said they knew nothing about it, so we received a fine. Bad hotel for tourists all around, and just forget it if you don't speak Italian because you will be treated in a wildly condescending manner, which is quite rich for a hotel such as this.

Hotel was clean and the service was excellent really nice and polite people. The bathroom and actual room were separated but we didn’t have to share it with anyone which was good. The street is maybe little but dangerous but place is near a bigger street so it wasn’t a big problem.

Wer gerne sicher die Stadt erkunden möchte, sollte dieses Hotel nicht buchen. In den Gassen rundum das Hotel, lungern männliche Gestalten ( zum Teil mehrere) herum, dieirgendwelche Substanzen verkaufen möchten. Dieses Treiben um das Hotel geht die ganze Nacht und ohne Ohropax ist an Schlaf nicht zu denken. Am zweiten Tag brach lautstark im Hotel ein Streit aus. Dies war der Punkt, wo wir die Reise vorzeitig abbrachen und ein anderes Hotel gesucht haben. Der Mann an der Rezeption hatte nicht mal gefragt, ob irgendetwas nicht zufriedenstellend war oder warum man vorzeitig das Hotel verlässt. Absolut kein Hotel für Frauen die alleine reisen oder für Familien mit Kinder.

Quanto ao quarto, localização e atendimento vão boas considerações, mas o estacionamento pago é muito caro e não é bem explicado nas “comodidades” anunciadas!

Nos tuvimos que ir a pesar que habiamos pagado. Peligroso.,inseguro,Booking se tendria que hacer cargo del reintegro. Ya que ellos promocionan el lugar. Verguenza.recibiran una demanda.denuestra parte.