Crowne Plaza ANA Kushiro, an IHG Hotel

とても快適にお過ごしました。 ジムのマシーンが素晴らしかったです。 時間が無くてサウナに行けなかったので次回は行ってみたいです。

This is the best hotel we have stayed at so far! The room was definitely spacious especially based on our experience in Japan! Each of the two beds was full size very comfortable for both of us. Bed linen and towels were of good quality. Room was clean and service was attentive. The hotel staff (reception and concierge)were bery polite and tried to be as helpful as they could despite the language barrier. With google translate we were able to accomplish all we wanted. The breakfast buffet had both Japanese items and western stuff, very good. We are extremely pleased with this hotel and their provisions. Definitely recommend it and will stay here again if we come back to Kushiro!

非常に良い！

駅からは少し離れている。 高層階にある朝食会場からの眺望がとても良かった。

暖房が効かず、温度MAXにしても寒いまま。寒くて寝れなかった。

全体的にスタッフの対応に活気がない。挨拶の徹底が必要では？ 空調が冬仕様になってて暑い。空調設備の交換が必要では？

良かった

釧路を代表するホテル。部屋も広くて機能的です。

I have called IHG One Reward - Japan and reported to the customer service about how my safety was violated in this hotel and the fact of the hotel side not trying to solve the problem properly.

朝食は非常に良かったです。 部屋のエアコンの効きが少し悪かったです。

Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds.

구시로 항 바로 옆에 위치해 있어 어디든 가기가 편합니다. 객실도 깨끗하고 스태프들도 매우 친절합니다. 주차문제로 곤란을 겪었으나 프런트 스탭의 빠른 대응으로 손쉽게 문제를 해결하였습니다. 다음에도 또 숙박할 의사가 있습니다.

The hotell is very nice, clean and the staff is so helpful. When we got there all our luggage got carried in and brought up to our room for us. The gym was clean and spacious, but could have had more equipment like weights. The breakfast was not our favourite and nothing like the picture in our room. The location is great and really close to several good restaurants.

施設はやや古いが清潔。地元のものを中心とした朝食バイキングがおいしい。バーラウンジは休止中だった。窓から望む釧路川が良い。

สะอาด ขนาดห้องมีพื้นที่วางกระเป๋า (ห้อง 3 คน)

Friendly staffs but not a great choices for breakfast buffet in the hotel's restaurant. Hotel car park is full and we need to park somewhere outside.

The is a very old and dated hotel that is in dire need of a renovation. The rooms were small by Crown Plaza standards and the morning breakfast offered very limited choices for those who prefer Western food. There were quite a few Western guests at the hotel during our stay, so they have a clientele that is pretty international. Even the quality of the Japanese breakfast was far from impressive. We have been traveling for three weeks in Hokkaido and have sampled many Japanese breakfasts. This was one of those at the lower end of the scale. There is a car park for those who drive, but it is not free. Nearby, there is a market with quite a variety of restaurants, especially in the evening when more open up. Unfortunately, none of the restaurants offer English menus so you just have to go with the photos and hope for the best. We fared quite well with the picture pointing and enjoyed three meals there.

Watching fireworks from room window facing river. Wonderful experience.

高層階で、海や船が一望できて眺望がよかったです。部屋も落ち着いた感じで、清潔感がありました。受付のスタッフも感じよかったです。

困ったのはちょっとした洗濯。ホテルだから仕方ないのかもですが、コインランドリーが近くにないので。 隣室の戸棚の開けしめで、目が覚めたり、話し声が聞こえる。 お掃除はきれいで、スタッフさんは親切で感じが良い。 何より窓からの景色が最高。夕日の美しさに感動しました！