Amerald Resort Hotel

Hotel
8,0
/10
Mengesankan
143 ulasan

Kesan Menginap Tamu Lain

norma n. b. o.
8,5
/ 10
Hotel sangat bagus. Tempat yang sangat bagus. Hanya perlu menunggu 30 menit sebelum check in. Lainnya sangat bagus
Lihat deskripsi asli
Verified traveler
10,0
/ 10
Quiet stay near the beach. Well-maintained room and excellent service from staff.
Lihat terjemahan
Sheryl
10,0
/ 10
If you want time to relax and have your own time check in here at amerald Hotel. The front desk automatically upgrade our room to ocean View the view was so nice next to the beach. Very accommodating he always smile.. Room was big we choose twin bed for mine and my husband.. The coffee on the side is good.. Swimming is good.. Buffet breakfast is very good local food I like the rendang chicken over all stay good except the shuttle I bit pricey going to the bus terminal.. Will come back again here bring my whole family
Lihat terjemahan
Verified traveler
10,0
/ 10
i really appreciate with the staff at front ofc by the name KAMAL...really helpful & managed to full fill my needs.
Lihat terjemahan
Area Akomodasi
Lihat Peta
Lot 1231 Jalan Kg Punggal, Sungai Renggit, Pengerang, Kota Tinggi, Johor, Malaysia, 81600

Fasilitas Utama

Selengkapnya
Akomodasi ini menawarkan fasilitas:
Winery
Kolam renang outdoor
Pantai privat
Bar
Kolam renang anak
Kolam renang
Late check-out
Laundry
Antar-jemput bandara
Pusat kebugaran
Restoran
Penitipan bagasi
catatan: hotel sebelumnya bernama Amerald Resort Hotel Desaru Amerald Resort Hotel terletak di area / kota Kota Tinggi. Resepsionis 24 jam tersedia untuk melayani Anda, dari check-in hingga check-out, atau bantuan apa pun yang Anda butuhkan. Jika Anda menginginkan lebih, jangan ragu untuk bertanya kepada resepsionis, kami selalu siap melayani Anda. Wi-Fi tersedia di area umum properti untuk membantu Anda tetap terhubung dengan keluarga dan teman.
Selengkapnya
Berhasil login!
Sekarang kamu bisa menikmati berbagai keuntungan termasuk pilihan bayar dekat tanggal menginap!

Info Lokasi di sekitar Amerald Resort Hotel

Lot 1231 Jalan Kg Punggal, Sungai Renggit, Pengerang, Kota Tinggi, Johor, Malaysia, 81600
Temukan Tempat Lainnya
Lobi Amerald Resort Hotel
Bangunan 2 Amerald Resort Hotel

Lebih Lanjut tentang Amerald Resort Hotel

Amerald Resort Hotel: Oase Ketenangan di Kota Tinggi, Johor

Amerald Resort Hotel, sebuah permata tersembunyi di Kota Tinggi, Johor, Malaysia, menawarkan pengalaman menginap yang tak terlupakan bagi para wisatawan yang mencari ketenangan dan kedamaian. Terletak di tengah-tengah alam yang asri, hotel ini menjadi tempat yang ideal untuk melarikan diri dari hiruk pikuk kehidupan kota dan menikmati keindahan alam Malaysia yang mempesona. Mari kita telusuri lebih dalam mengapa Amerald Resort Hotel menjadi pilihan yang sempurna untuk liburan Anda.

Lokasi Strategis di Kota Tinggi

Amerald Resort Hotel terletak strategis di Kota Tinggi, Johor, memberikan akses mudah ke berbagai atraksi wisata dan tempat populer di sekitarnya. Beberapa tempat menarik yang dapat Anda kunjungi antara lain:

  • Air Terjun Kota Tinggi:

    Nikmati kesegaran air terjun yang menawan dan pemandangan alam yang indah.
  • Desaru Coast Adventure Waterpark:

    Bersenang-senang di taman air terbesar di Malaysia dengan berbagai wahana seru dan mendebarkan.
  • Pantai Desaru:

    Bersantai di pantai yang indah dengan pasir putih yang lembut dan air laut yang jernih.
  • Ladang Buah-buahan Desaru:

    Jelajahi ladang buah-buahan yang luas dan nikmati berbagai jenis buah-buahan segar langsung dari pohonnya.
  • Kota Tinggi Firefly Park:

    Saksikan keindahan ribuan kunang-kunang yang berkelap-kelip di malam hari.

Kamar dan Suite yang Nyaman dan Modern

Amerald Resort Hotel menawarkan berbagai pilihan kamar dan suite yang dirancang untuk memberikan kenyamanan dan relaksasi maksimal bagi para tamu. Setiap kamar dilengkapi dengan fasilitas modern, termasuk:

  • Tempat tidur yang nyaman dengan linen berkualitas tinggi
  • Kamar mandi pribadi dengan perlengkapan mandi lengkap
  • TV layar datar dengan saluran internasional
  • Akses internet Wi-Fi gratis
  • AC
  • Meja kerja
  • Fasilitas pembuat kopi/teh

Beberapa kamar dan suite menawarkan pemandangan taman atau kolam renang yang indah, memberikan pengalaman menginap yang lebih menyenangkan.

Fasilitas dan Layanan yang Memanjakan

Amerald Resort Hotel menawarkan berbagai fasilitas dan layanan yang memanjakan untuk memastikan pengalaman menginap yang tak terlupakan:

Kolam Renang Outdoor

Nikmati kesegaran di kolam renang outdoor yang luas, tempat yang sempurna untuk bersantai dan berjemur di bawah sinar matahari.

Restoran dan Bar

Hotel ini memiliki restoran yang menyajikan berbagai hidangan lezat dari masakan lokal dan internasional. Anda juga dapat menikmati minuman segar dan makanan ringan di bar hotel.

Fasilitas Pertemuan dan Acara

Amerald Resort Hotel menyediakan fasilitas pertemuan dan acara yang lengkap, ideal untuk mengadakan konferensi, seminar, atau acara pernikahan.

Layanan Kamar 24 Jam

Nikmati kenyamanan layanan kamar 24 jam, yang siap memenuhi segala kebutuhan Anda kapan saja.

Layanan Laundry dan Dry Cleaning

Hotel ini menyediakan layanan laundry dan dry cleaning untuk menjaga pakaian Anda tetap bersih dan rapi.

Aktivitas Menarik di Sekitar Hotel

Selain mengunjungi atraksi wisata yang telah disebutkan sebelumnya, Anda juga dapat menikmati berbagai aktivitas menarik di sekitar Amerald Resort Hotel:

  • Golf:

    Bermain golf di salah satu lapangan golf terbaik di Malaysia.
  • Hiking:

    Jelajahi jalur hiking yang indah di sekitar Kota Tinggi.
  • Memancing:

    Nikmati pengalaman memancing yang menyenangkan di sungai atau danau terdekat.
  • Bersepeda:

    Sewa sepeda dan jelajahi Kota Tinggi dengan cara yang unik.
  • Berbelanja:

    Kunjungi pusat perbelanjaan terdekat untuk membeli oleh-oleh atau kebutuhan lainnya.

Keunggulan Memesan Amerald Resort Hotel di Traveloka

Saat Anda memutuskan untuk menginap di Amerald Resort Hotel, pertimbangkan untuk melakukan booking hotel melalui Traveloka. Ada banyak keuntungan yang bisa Anda dapatkan:

Beragam Pilihan Akomodasi

Traveloka menawarkan beragam pilihan kamar dan suite di Amerald Resort Hotel, sehingga Anda dapat memilih yang paling sesuai dengan kebutuhan dan anggaran Anda. Anda juga dapat menemukan berbagai pilihan hotel murah lainnya di Kota Tinggi jika Anda mencari alternatif.

Berbagai Cara Bayar Fleksibel dan Mudah

Traveloka menyediakan berbagai cara pembayaran yang fleksibel dan mudah, mulai dari transfer bank, kartu kredit, hingga pembayaran melalui minimarket. Anda dapat memilih cara pembayaran yang paling nyaman bagi Anda.

Customer Loyalty Program

Traveloka memiliki program loyalitas pelanggan yang memberikan berbagai keuntungan, seperti diskon eksklusif, poin reward, dan penawaran khusus lainnya. Semakin sering Anda memesan melalui Traveloka, semakin banyak keuntungan yang Anda dapatkan.

Tips Menginap di Amerald Resort Hotel

Berikut adalah beberapa tips untuk memaksimalkan pengalaman menginap Anda di Amerald Resort Hotel:

  • Pesan kamar jauh-jauh hari:

    Terutama jika Anda berencana untuk menginap selama musim liburan atau akhir pekan.
  • Manfaatkan fasilitas hotel:

    Nikmati kolam renang, restoran, dan fasilitas lainnya yang tersedia.
  • Jelajahi atraksi wisata di sekitar hotel:

    Jangan lewatkan kesempatan untuk mengunjungi Air Terjun Kota Tinggi, Desaru Coast Adventure Waterpark, dan tempat menarik lainnya.
  • Bawa perlengkapan yang sesuai:

    Pastikan Anda membawa pakaian renang, tabir surya, topi, dan perlengkapan lainnya yang dibutuhkan untuk aktivitas outdoor.
  • Nikmati ketenangan dan kedamaian:

    Manfaatkan waktu Anda untuk bersantai dan menikmati keindahan alam di sekitar hotel.

Kesimpulan

Amerald Resort Hotel adalah pilihan yang sempurna bagi para wisatawan yang mencari ketenangan dan kedamaian di Kota Tinggi, Johor. Dengan lokasi strategis, kamar dan suite yang nyaman, fasilitas yang memanjakan, dan berbagai aktivitas menarik di sekitarnya, hotel ini menawarkan pengalaman menginap yang tak terlupakan. Jangan tunda lagi! Segera rencanakan perjalanan Anda dan pesan kamar Anda di Amerald Resort Hotel melalui Traveloka. Nikmati kemudahan booking hotel dan berbagai keuntungan lainnya yang ditawarkan. Temukan juga berbagai pilihan hotel murah lainnya di Traveloka untuk menyesuaikan dengan anggaran Anda. Dengan Traveloka, perjalanan Anda akan menjadi lebih mudah, nyaman, dan menyenangkan.

Semua Fasilitas di Amerald Resort Hotel

Kolam Renang Amerald Resort Hotel
Kolam Renang
Pusat Kebugaran Amerald Resort Hotel
Pusat Kebugaran
Ruangan Fungsional Amerald Resort Hotel
Ruangan Fungsional
Lobi Amerald Resort Hotel
Lobi
Bangunan Amerald Resort Hotel
Bangunan

Makanan dan Minuman

  • Restoran ber-AC
  • Makan malam dari menu
  • Makan siang dari menu
  • Bar
  • Sarapan
  • Sarapan dan makan malam
  • Sarapan dan makan siang
  • Sarapan prasmanan
  • Kafe
  • Ruang makan
  • Winery

Umum

  • AC
  • Aula
  • Banquet
  • Kamar dengan pintu penghubung
  • Ruang keluarga
  • Alat pemanas
  • Area bebas asap rokok
  • Kolam renang
  • Teras

Fasilitas Publik

  • Area parkir
  • Restoran
  • Restoran untuk sarapan
  • Restoran untuk makan malam
  • Restoran untuk makan siang
  • Layanan kamar
  • Brankas
  • WiFi di area umum

Fasilitas Kamar

  • Jubah mandi
  • TV kabel
  • Meja
  • Pengering rambut
  • Brankas kamar
  • Kulkas
  • Pancuran
  • TV

Servis Hotel

  • Bellboy
  • Early Check-in
  • Resepsionis
  • Resepsionis 24 jam
  • Keamanan 24 jam
  • Late check-out
  • Laundry
  • Penitipan bagasi

Transportasi

  • Antar-jemput bandara
  • Transportasi di area hotel berbiaya
  • Parkir berjaga

Fasilitas Bisnis

  • Fasilitas bisnis
  • Ruang rapat
  • Fasilitas rapat

Kegiatan Lainnya

  • Pusat kebugaran
  • Kolam renang outdoor
  • Pantai privat

Aksesibilitas

  • Toilet bagi penyandang disabilitas
  • Aksesibel bagi penyandang disabilitas

Jasa Antar Jemput

  • Antar-jemput bandara berbiaya
  • Tranportasi ke terminal feri berbiaya

Fasilitas Ramah Keluarga

  • Kolam renang anak

Olahraga & Rekreasi

  • Pusat kebugaran

Konektivitas

  • WiFi gratis

Kebijakan Akomodasi & Informasi Umum di Amerald Resort Hotel

Catatan Penting

Sebagaimana yang diumumkan oleh Jabatan Kastam Diraja Malaysia, Cukai Pelancongan dikenakan mulai 1 Januari 2023 untuk semua tetamu hotel yang bukan warganegara Malaysia atau bukan penduduk tetap Malaysia. Sila jangkakan bahawa pihak hotel akan mengutip Cukai Pelancongan daripada anda semasa daftar masuk di hotel. Kadar Cukai Pelancongan ialah 10 RM setiap bilik setiap malam.

Waktu Check-in/Check-out

Check-in:
Dari 15:00
Check-out:
Sebelum 12:00

Dokumen yang Diperlukan

Saat check-in, Anda wajib membawa Kartu Identitas. Mohon bawa dokumen dalam bentuk fisik.

Kebijakan Usia Minimum

Usia minimum untuk check-in adalah 18 Anak-anak harus didampingi orang dewasa saat check-in.
Baca Selengkapnya

Informasi Umum

Fasilitas Populer
Waktu Check-In/Check-Out
Dari 15:00 - sampai 12:00
Ketersediaan Sarapan
Ya, hotel memiliki kamar yang menyediakan sarapan
Kamar yang tersedia di Amerald Resort Hotel
251
Lantai yang tersedia di Amerald Resort Hotel
10
Fasilitas lainnya di Amerald Resort Hotel
Restoran ber-AC, Makan malam dari menu, Makan siang dari menu, Bar, Sarapan

Pertanyaan yang sering ditanyakan di Amerald Resort Hotel

Amerald Resort Hotel bintang berapa?
Amerald Resort Hotel adalah hotel bintang 4 yang berlokasi di Kota Tinggi, Malaysia yang menawarkan berbagai tipe kamar sesuai kebutuhan kamu.
Kapan waktu check-in & check-out di Amerald Resort Hotel?
Waktu untuk check-in di Amerald Resort Hotel adalah mulai dari pukul Dari 15:00 sedangkan waktu check-out paling lambat pukul Sebelum 12:00
Apakah Amerald Resort Hotel menyediakan sarapan?
Iya, Amerald Resort Hotel menyediakan sarapan. Namun kamu perlu memilih kamar dengan sarapan atau harus membayar biaya tambahan jika kamu memesan kamar tanpa sarapan.
Hotel bintang berapa Amerald Resort Hotel?
Amerald Resort Hotel memiliki 4.0 bintang
Ada berapa lantai yang tersedia di Amerald Resort Hotel?
Amerald Resort Hotel memiliki 10 kamar
Lihat Semua

Review dari Tamu Lainnya di Amerald Resort Hotel

8,0
Mengesankan
Dari 115 review
Kebersihan

8,2

Kenyamanan Kamar

8,4

Pelayanan dan Fasilitas

8,2

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Amerald Resort Hotel

Jumlah review per halaman
20
40
Review teratas
Ana Hafizah
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 52 minggu lalu

Hotels.com verified review

Love the nature of seaside and beach views.
Norasilah M
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
6,0
/10
Diulas 81 minggu lalu

Expedia Group verified review

I think it can be improved, no wifi connection all the way during my stay there. The room cleanliness can be improved, and the breakfast food also can be improved. Overall hotel area to be improved
Lit Phen
icon-Perjalanan Bisnis
Perjalanan Bisnis
6,0
/10
Diulas 127 minggu lalu

Expedia Group verified review

Very limited option for vegetarian.
Andy
icon-Wisata dengan Anak
Wisata dengan Anak
8,0
/10
Diulas 175 minggu lalu

Expedia Group verified review

Kilometers of beautiful beach all to yourself. Telco companies seems to have not reach that part of Desaru yet, very weak
Ummi
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
6,0
/10
Diulas 185 minggu lalu

Expedia Group verified review

Good place to rest after had a long week work. Im staying for 2days 1 night, love to upgrading bedroom to seaview. Really relaxing. Enjoying Ramadhan buffet with family. Buffet a bit dissapoint bcause not many choice. For the bedroom not clean very well. So many dust on the table and floor (got cockroach eggs too) its very dangerous for those have a baby. Your staff have to check cleanliness before guest check in. And also no wifi coverage. Pls upgrade your hotel more better.
Read More
Visvanathan
icon-Teman dan Keluarga
Teman dan Keluarga
6,0
/10
Diulas 201 minggu lalu

Hotels.com verified review

Friendly and helpful front desk staff. The breakfast was awful. I think the management needs to seriously improve in this area.... Housekeeping needs to improve..., Just some leftover rubbish in the balcony Otherwise it was ok.
NOR FAIZAH
icon-Teman dan Keluarga
Teman dan Keluarga
4,0
/10
Diulas 202 minggu lalu

Hotels.com verified review

Toilet bit smelly Cannot get breakfast foods not enough Very very poor WIFI Hope will improve soon.
Soo Kyung
6,0
/10
Diulas 208 minggu lalu

Hotels.com verified review

조용히 쉬러 갔는데 다들 가족단위로 떼거지로 와서 정신 사나워서 종일 객실에만 있었음. 비치도 사람들 득실거려서 안가고 아침도 걸렀음.
Verified traveler
6,0
/10
Diulas 252 minggu lalu

Hotels.com verified review

Overall it is was good but the hotel house keeping should improve their efficiency. e.g. They forgot to provide towel until we request. Secondly, we went in the room but the room was not ready. It was the miscommunication between the house keeping and front desk. And, the breakfast is really not so good. We hope hotel will improve it.
Read More
Leong Sze
icon-Perjalanan Bisnis
Perjalanan Bisnis
8,0
/10
Diulas 267 minggu lalu

Hotels.com verified review

fair efficiency & safe
Leong Sze
icon-Perjalanan Bisnis
Perjalanan Bisnis
10,0
/10
Diulas 270 minggu lalu

Hotels.com verified review

Nice
Verified traveler
icon-Wisata dengan Teman
Wisata dengan Teman
4,0
/10
Diulas 271 minggu lalu

Expedia Group verified review

VERY BAD experience. 1. Came to check in with a congested lobby. Families with elderly, children and pregnant ladies unattended for 5HOURS, given no explanation or whatsover. All of the receptionist went missing and we were all left in a mystery. At this unprecedented time, the management definitely paid NO REGARDS to the SOP! 2. NO PROPER details of the actual waiting time and rooms available left people mad and bewildered! Children are now crying all over the place. People are screaming all over the place, restless. 3. After 5 HOURS, we learnt that NO QUARRELS, NO ROOM. 4. The rooms were all left uncleaned and that resulted in the delay. It makes no sense to have us wait 5 hours JUST TO CLEAN YOUR ROOMS that we have paid earlier! If you have no Manpower then, outsource. Communicate and explain nicely to customers. 5. Guess what, we had to check out at 12pm, despite checking in 5 hours later. Very unpleasant indeed. No refunds or any compensations made. The room itself is good. The view from room is beautiful but we are mad with the management services. Despite the check in, the extra towel we request for have stain on one out of three. The slippers in the room is lacking of one for twin room. The breakfast choice is limited.
Read More
AK
icon-Perjalanan Bisnis
Perjalanan Bisnis
4,0
/10
Diulas 294 minggu lalu

Expedia Group verified review

I stay for business trip, 1st room aircond not cool even put 17 Degre. Today i stay again room number 228 water heater not function, room not proper housekeeping & aircond filter not change. I hope management hotel look this comment. Thanks.
Verified traveler
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
8,0
/10
Diulas 300 minggu lalu

Expedia Group verified review

I have no tv signal when its raining . Please do smthng bout it . Other than that , all aces !
Verified traveler
icon-Wisata dengan Anak
Wisata dengan Anak
4,0
/10
Diulas 300 minggu lalu

Expedia Group verified review

The hotel was nice and pretty. The rooms was cozy. Except that one of the rooms I booked didn't have a cooling air conditioning. It was just blowing air. One huge disappointment was breakfast. I booked rooms with breakfast, but me and my family couldn't have any. I understand it was a peak period, Chinese New Year holiday, but what I do not understand was that the hotel did not prepare itself to handle the high influx of guests staying in the hotel. There were not enough tables, the utensils were no where to be seen, and to top it of, empty buffet sets. And this was when I came down from my room at 8am (breakfast was served at 7-11 am). My family and I had to go out of the hotel to get breakfast elsewhere. But I do wanna give compliments when it's due. I'm grateful to the front office manager for being very accommodating, and polite, to all my requests during my stay.
Read More
Verified traveler
icon-Wisata dengan Anak
Wisata dengan Anak
2,0
/10
Diulas 301 minggu lalu

Expedia Group verified review

Nice room, near beach. But bad customer service, terrible breakfast preparation, not prepare for peak season, food & utensils not enough, most of guest put drinks in a bowl coz no glass anymore, even drinks also didnt topup. Go & buy own drink @ vending machines nearby. lousy & inexperience cafe staff,
Verified traveler
10,0
/10
Diulas 303 minggu lalu

Hotels.com verified review

Amazing
Stanley
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 305 minggu lalu

Hotels.com verified review

The stay was pleasant one. But this location is isolated by itself, a distant away from the main Desaru attraction. If you want to get away from city life and crowd, this place is recommended.
NORAZURI
icon-Perjalanan Bisnis
Perjalanan Bisnis
10,0
/10
Diulas 306 minggu lalu

Hotels.com verified review

hotel super cantik dan selesa
hwa chong
icon-Teman dan Keluarga
Teman dan Keluarga
2,0
/10
Diulas 307 minggu lalu

Hotels.com verified review

Poor hotel no have electricity when heavy rainy electric break down and hotel management need all guest move to new hotel is 0 star hotel. Give us twin bed room but we booked king bed room we need top up money to king bed.bad breakfast no have foods to choose all Finnish no top up foods we only drink water and only 1 waiter to clean table.Poor WiFi all days no working. waste my 3day2night trip.this hotel is Poor poor poor. No have next times again.
Read More
Jumlah review per halaman
20
40

Siap wujudkan perjalananmu?

Buat Pesanan Sekarang
Kamar Tidur 4 Amerald Resort Hotel

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.
8,0
Mengesankan
Dari 115 review
Kebersihan

8,2

Kenyamanan Kamar

8,4

Pelayanan dan Fasilitas

8,2

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Amerald Resort Hotel

Jumlah review per halaman
20
40
Review teratas
Ana Hafizah
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 52 minggu lalu

Hotels.com verified review

Love the nature of seaside and beach views.
Norasilah M
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
6,0
/10
Diulas 81 minggu lalu

Expedia Group verified review

I think it can be improved, no wifi connection all the way during my stay there. The room cleanliness can be improved, and the breakfast food also can be improved. Overall hotel area to be improved
Lit Phen
icon-Perjalanan Bisnis
Perjalanan Bisnis
6,0
/10
Diulas 127 minggu lalu

Expedia Group verified review

Very limited option for vegetarian.
Andy
icon-Wisata dengan Anak
Wisata dengan Anak
8,0
/10
Diulas 175 minggu lalu

Expedia Group verified review

Kilometers of beautiful beach all to yourself. Telco companies seems to have not reach that part of Desaru yet, very weak
Ummi
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
6,0
/10
Diulas 185 minggu lalu

Expedia Group verified review

Good place to rest after had a long week work. Im staying for 2days 1 night, love to upgrading bedroom to seaview. Really relaxing. Enjoying Ramadhan buffet with family. Buffet a bit dissapoint bcause not many choice. For the bedroom not clean very well. So many dust on the table and floor (got cockroach eggs too) its very dangerous for those have a baby. Your staff have to check cleanliness before guest check in. And also no wifi coverage. Pls upgrade your hotel more better.
Read More
Visvanathan
icon-Teman dan Keluarga
Teman dan Keluarga
6,0
/10
Diulas 201 minggu lalu

Hotels.com verified review

Friendly and helpful front desk staff. The breakfast was awful. I think the management needs to seriously improve in this area.... Housekeeping needs to improve..., Just some leftover rubbish in the balcony Otherwise it was ok.
NOR FAIZAH
icon-Teman dan Keluarga
Teman dan Keluarga
4,0
/10
Diulas 202 minggu lalu

Hotels.com verified review

Toilet bit smelly Cannot get breakfast foods not enough Very very poor WIFI Hope will improve soon.
Soo Kyung
6,0
/10
Diulas 208 minggu lalu

Hotels.com verified review

조용히 쉬러 갔는데 다들 가족단위로 떼거지로 와서 정신 사나워서 종일 객실에만 있었음. 비치도 사람들 득실거려서 안가고 아침도 걸렀음.
Verified traveler
6,0
/10
Diulas 252 minggu lalu

Hotels.com verified review

Overall it is was good but the hotel house keeping should improve their efficiency. e.g. They forgot to provide towel until we request. Secondly, we went in the room but the room was not ready. It was the miscommunication between the house keeping and front desk. And, the breakfast is really not so good. We hope hotel will improve it.
Read More
Leong Sze
icon-Perjalanan Bisnis
Perjalanan Bisnis
8,0
/10
Diulas 267 minggu lalu

Hotels.com verified review

fair efficiency & safe
Leong Sze
icon-Perjalanan Bisnis
Perjalanan Bisnis
10,0
/10
Diulas 270 minggu lalu

Hotels.com verified review

Nice
Verified traveler
icon-Wisata dengan Teman
Wisata dengan Teman
4,0
/10
Diulas 271 minggu lalu

Expedia Group verified review

VERY BAD experience. 1. Came to check in with a congested lobby. Families with elderly, children and pregnant ladies unattended for 5HOURS, given no explanation or whatsover. All of the receptionist went missing and we were all left in a mystery. At this unprecedented time, the management definitely paid NO REGARDS to the SOP! 2. NO PROPER details of the actual waiting time and rooms available left people mad and bewildered! Children are now crying all over the place. People are screaming all over the place, restless. 3. After 5 HOURS, we learnt that NO QUARRELS, NO ROOM. 4. The rooms were all left uncleaned and that resulted in the delay. It makes no sense to have us wait 5 hours JUST TO CLEAN YOUR ROOMS that we have paid earlier! If you have no Manpower then, outsource. Communicate and explain nicely to customers. 5. Guess what, we had to check out at 12pm, despite checking in 5 hours later. Very unpleasant indeed. No refunds or any compensations made. The room itself is good. The view from room is beautiful but we are mad with the management services. Despite the check in, the extra towel we request for have stain on one out of three. The slippers in the room is lacking of one for twin room. The breakfast choice is limited.
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AK
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Perjalanan Bisnis
4,0
/10
Diulas 294 minggu lalu

Expedia Group verified review

I stay for business trip, 1st room aircond not cool even put 17 Degre. Today i stay again room number 228 water heater not function, room not proper housekeeping & aircond filter not change. I hope management hotel look this comment. Thanks.
Verified traveler
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
8,0
/10
Diulas 300 minggu lalu

Expedia Group verified review

I have no tv signal when its raining . Please do smthng bout it . Other than that , all aces !
Verified traveler
icon-Wisata dengan Anak
Wisata dengan Anak
4,0
/10
Diulas 300 minggu lalu

Expedia Group verified review

The hotel was nice and pretty. The rooms was cozy. Except that one of the rooms I booked didn't have a cooling air conditioning. It was just blowing air. One huge disappointment was breakfast. I booked rooms with breakfast, but me and my family couldn't have any. I understand it was a peak period, Chinese New Year holiday, but what I do not understand was that the hotel did not prepare itself to handle the high influx of guests staying in the hotel. There were not enough tables, the utensils were no where to be seen, and to top it of, empty buffet sets. And this was when I came down from my room at 8am (breakfast was served at 7-11 am). My family and I had to go out of the hotel to get breakfast elsewhere. But I do wanna give compliments when it's due. I'm grateful to the front office manager for being very accommodating, and polite, to all my requests during my stay.
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Verified traveler
icon-Wisata dengan Anak
Wisata dengan Anak
2,0
/10
Diulas 301 minggu lalu

Expedia Group verified review

Nice room, near beach. But bad customer service, terrible breakfast preparation, not prepare for peak season, food & utensils not enough, most of guest put drinks in a bowl coz no glass anymore, even drinks also didnt topup. Go & buy own drink @ vending machines nearby. lousy & inexperience cafe staff,
Verified traveler
10,0
/10
Diulas 303 minggu lalu

Hotels.com verified review

Amazing
Stanley
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 305 minggu lalu

Hotels.com verified review

The stay was pleasant one. But this location is isolated by itself, a distant away from the main Desaru attraction. If you want to get away from city life and crowd, this place is recommended.
NORAZURI
icon-Perjalanan Bisnis
Perjalanan Bisnis
10,0
/10
Diulas 306 minggu lalu

Hotels.com verified review

hotel super cantik dan selesa
hwa chong
icon-Teman dan Keluarga
Teman dan Keluarga
2,0
/10
Diulas 307 minggu lalu

Hotels.com verified review

Poor hotel no have electricity when heavy rainy electric break down and hotel management need all guest move to new hotel is 0 star hotel. Give us twin bed room but we booked king bed room we need top up money to king bed.bad breakfast no have foods to choose all Finnish no top up foods we only drink water and only 1 waiter to clean table.Poor WiFi all days no working. waste my 3day2night trip.this hotel is Poor poor poor. No have next times again.
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