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The RuMa Hotel and Residences 如玛酒店

9,2
/10
Istimewa
499 ulasan

Kesan Menginap Tamu Lain

Wibi U.
9,7
/ 10
Really nice, great service, cheap cocktails at the bar, and amazing location.
Alyssa
9,7
/ 10
Loved everything about the hotel from the room to facilities and definitely enjoyed my stay!
Kelvin T.
9,7
/ 10
Punya salah satu staycation terbaik yang pernah ada. Waktu check in dan check out Flexi benar-benar memberi kami lebih banyak waktu untuk bersantai dan menikmati hotel karena kami tidak perlu terburu-buru / terburu-buru. Semua orang di hotel sangat sopan dan desain interiornya detail dan berkelas.
Lihat deskripsi asli
Yanti W.
10,0
/ 10
Salah satu hotel terbaik di KLCC yang lokasi di tengah-tengah paviliun & Suria KLCC Saya suka desain kamar & sangat nyaman merasa seperti di rumah semua staf sangat membantu & layanan terbaik yang saya dapat menikmati sarapan jika Anda tinggal di sini
Lihat deskripsi asli
RIA A. M. T.
9,7
/ 10
Kamar tidur serbaguna yang nyaman, tata ruang yang cerdas, dan cahaya yang berlimpah membuat penggunaan ruang ini lebih baik. Kamar mandi benar-benar cantik, menampilkan wastafel tembaga yang berdiri sendiri dan indah. Minibar gratis adalah salah satu yang terbaik di kamar termasuk mesin nespresso untuk menjadi sama dengan yang saya lihat di coffee shop favorit saya, yang merupakan kebetulan yang bagus. Konsep, fasilitas, kamar dan layanan top 5/5. Tapi jujur saya tidak pernah ingin meninggalkan hotel; seperti itulah daya pikat dari hostship The Ruma. Saya akan memastikan saya akan datang lagi.
Lihat deskripsi asli
Area Akomodasi
Lihat Peta
7, Jalan Kia Peng, Kuala Lumpur, Malaysia, 50450

Fasilitas Utama

Selengkapnya
AC
Restoran
Kolam Renang
Resepsionis 24 Jam
Parkir
Lift
WiFi
Apakah Anda mencari hotel strategis di Kuala Lumpur yang dekat dengan banyak tempat wisata dengan akses mudah ke transportasi umum? Pertimbangkan untuk menginap di The RuMa Hotel and Residences (如玛酒店)!
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Info Lokasi di sekitar The RuMa Hotel and Residences 如玛酒店

7, Jalan Kia Peng, Kuala Lumpur, Malaysia, 50450
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Lokasi


Apakah Anda mencari hotel strategis di Kuala Lumpur yang dekat dengan banyak tempat wisata dengan akses mudah ke transportasi umum? Pertimbangkan untuk menginap di

The RuMa Hotel and Residences (如玛酒店)

!

Terletak di jantung Golden Triangle Kuala Lumpur, Anda hanya beberapa langkah dari banyak tempat wisata terkenal, seperti KLCC Park (323 m), Pavilion Kuala Lumpur (428 m), dan Menara Kembar Petronas (652 m). Mengenai transportasi, Anda dapat dengan mudah naik Stasiun Monorail Raja Chulan, yang hanya berjarak 482 m dari properti. Pilihan transportasi lain, seperti MRT KLCC & Stasiun Ampang Park, juga dapat ditempuh dengan berjalan kaki dari properti.

Tentang The RuMa Hotel and Residences (如玛酒店)


Tidak hanya menawarkan pengalaman menginap yang nyaman yang terasa seperti di rumah, tetapi The RuMa Hotel KL juga berarti 'rumah' dalam arti yang paling harfiah. Hotel ini menyediakan keintiman rumah tetapi dengan sentuhan mewah yang akan menginspirasi Anda untuk mengungkap asal-usul dan warisan kolonial Kuala Lumpur.

Jenis kamar yang tersedia di The RuMa Hotel and Residences (如玛酒店) termasuk Studio, Kamar Deluxe, dan Kamar Grand, cocok untuk pasangan yang mencari liburan romantis atau bagi mereka yang menginginkan waktu bersantai selama staycation.

Mencari kamar yang lebih besar untuk menginap bersama keluarga? Jangan khawatir! The RuMa Hotel and Residences juga menawarkan Suite yang dapat menampung tamu yang mencari opsi yang lebih luas, membuat perjalanan keluarga lebih nyaman!

Ingin tahu tentang fasilitas hotel? Dengan harga mulai dari RM 750, Anda akan dimanjakan dengan fasilitas lengkap seperti spa, tukang cukur oleh Truefitt & Hill, kolam renang tanpa batas yang indah, dan akses gym yang dilengkapi dengan Technogym. Semua pilihan kamar juga dilengkapi dengan bathtub, mesin kopi Nespresso, minibar lengkap gratis, dan WiFi terbaik di mana saja di seluruh hotel. Fasilitas ini menjawab mengapa The RuMa Hotel and Residences (如玛酒店) dianugerahi sebagai 'Hotel Pengalaman Tamu Luar Biasa' oleh MyMALAYSIA Tourism Award 2023.

Dan itu tidak berhenti di situ; The RuMa Hotel and Residences juga menawarkan pengalaman bersantap dari ujung ke ujung. Apakah Anda mencari cita rasa unik dari cita rasa lokal (ATAS), menikmati makanan ringan dan teh sore (The LIBRARI), bersantai di bar dengan mocktail dan makanan ringan yang menyegarkan (SANTAI Pool Bar and Lounge), atau mengalami berbagai pilihan koktail klasik dan sulingan (SEVEN Lobby Bar), pilihannya meriah!

Jangan khawatir tentang check-in terlambat, karena The RuMa memiliki meja depan 24 jam yang selalu tersedia untuk melayani dan membantu Anda dengan kebutuhan Anda.

Tunggu, apa? Apakah Anda merencanakan staycation dengan orang yang Anda cintai atau mempertimbangkan masa inap jangka panjang, The RuMa Hotel and Residences (如玛酒店) selalu dapat menjadi pilihan akomodasi utama Anda yang membuat Anda merasa seperti di rumah. Pesan The RuMa Hotel and Residences (如玛酒店) dari Traveloka untuk menyederhanakan masa inap Anda dan nikmati promosi atau diskon yang selalu tersedia hanya untuk Anda.

Semua Fasilitas di The RuMa Hotel and Residences 如玛酒店

Bar, Kafe, dan Lounge The RuMa Hotel and Residences 如玛酒店
Bar, Kafe, dan Lounge
Kolam Renang The RuMa Hotel and Residences 如玛酒店
Kolam Renang
Pusat Kebugaran The RuMa Hotel and Residences 如玛酒店
Pusat Kebugaran
Ruang untuk Umum The RuMa Hotel and Residences 如玛酒店
Ruang untuk Umum
Lobi The RuMa Hotel and Residences 如玛酒店
Lobi

Servis Hotel

  • Bellboy
  • Minuman sambutan
  • Concierge/layanan tamu
  • Penjaga pintu
  • Check-in ekspress
  • Check-out ekspress
  • Resepsionis
  • Resepsionis 24 jam
  • Keamanan 24 jam
  • Laundry
  • Penitipan bagasi
  • Staff multibahasa
  • Surat kabar di lobby
  • Porter
  • Jasa tur
  • Fasilitas nikah

Makanan dan Minuman

  • Restoran ber-AC
  • Makan malam dari menu
  • Makan siang dari menu
  • Bar
  • Sarapan
  • Sarapan prasmanan
  • Sarapan kontinental
  • Makanan bebas glutamat
  • Sarapan dengan makanan hangat
  • Bar di kolam renang
  • Pub
  • Makan malam bermenu
  • Makanan ringan
  • Menu diet
  • Makanan vegetarian

Fasilitas Publik

  • Area parkir
  • Kopi/teh di lobby
  • Lift
  • Restoran
  • Restoran untuk sarapan
  • Restoran untuk makan malam
  • Restoran untuk makan siang
  • Layanan kamar
  • Brankas
  • WiFi di area umum

Fasilitas Kamar

  • Jubah mandi
  • Bathtub
  • TV kabel
  • Meja
  • Pengering rambut
  • Brankas kamar
  • Kulkas
  • Pancuran dan bathtub terpisah
  • Pancuran
  • TV

Fasilitas Terdekat

  • ATM/Bank
  • Salon kecantikan
  • Toko oleh-oleh
  • Mini market
  • Salon rambut
  • Laundry Swadaya
  • Toko
  • Supermarket

Kegiatan Lainnya

  • Pusat kebugaran
  • Klub kesehatan
  • Perpustakaan
  • Layanan pijat
  • Kolam renang outdoor
  • Tenda di tepi kolam
  • Spa
  • Jacuzzi

Umum

  • AC
  • Banquet
  • Ruang keluarga
  • Alat pemanas
  • Area bebas asap rokok
  • Kolam renang
  • Bebas rokok

Fasilitas Bisnis

  • Fasilitas bisnis
  • Layanan organizer konferensi
  • Ruang rapat
  • Fasilitas rapat
  • Fotocopy
  • Proyektor
  • Layanan sektretarial

Transportasi

  • Antar-jemput bandara
  • Transportasi di area hotel berbiaya
  • Parkir terbatas
  • Parkir berbiaya
  • Limosin/mobil

Aksesibilitas

  • Toilet bagi penyandang disabilitas
  • Parkir bagi penyandang disabilitas
  • Lokasi mudah diakses
  • Kamar aksesibel bagi penyandang disabilitas
  • Aksesibel bagi penyandang disabilitas

Konektivitas

  • Fasilitas komputer/internet
  • Internet Kamar
  • WiFi gratis

Jasa Antar Jemput

  • Antar-jemput bandara berbiaya
  • Antar-jemput bandara

Fasilitas Ramah Keluarga

  • Kolam renang anak

Olahraga & Rekreasi

  • Pusat kebugaran

Anak-anak dan Hewan Peliharaan

  • Kursi tinggi untuk bayi

Kebijakan Akomodasi & Informasi Umum di The RuMa Hotel and Residences 如玛酒店

Catatan Penting

Sebagaimana diumumkan oleh Departemen Bea Cukai Kerajaan Malaysia, Pajak Pariwisata dikenakan mulai 1 Januari 2023 untuk semua tamu hotel yang bukan warga negara Malaysia atau bukan penduduk tetap Malaysia. Harap perkirakan bahwa hotel akan memungut Pajak Pariwisata dari Anda selama check-in di hotel. Tarif Pajak Pariwisata adalah 10 RM per kamar per malam.

Waktu Check-in/Check-out

Check-in:
Dari 15:00
Check-out:
Sebelum 12:00

Petunjuk Umum Check-in

Breakfast is chargeable at RM67.00 nett per child (5-11 years old).
Effective 1 January 2023, Tourism Tax of MYR10 flat rate per room per night will be imposed to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysia Identity Card or valid permanent residents Malaysian PR card will be exempted from the tax.
Child Policy: Maximum one child below 11 years of age sharing a room at no extra charge (room only). Children occupying their own room will be charged full rates for accommodation and breakfast. A la carte children's menu available in outlets. Baby cots available on request, subject to availability. Extra beds are subject to availability and can only be added to selected room categories. The charges for a rollaway bed are as follows: MYR100.00+ / MYR108.00 nett per night for a child (0-11 years) and MYR200.00+ / MYR216.00 nett per night for an adult (12 years and above), including complimentary breakfast. Maximum one rollaway bed per room.
Effective March 1, 2024, the Service Tax (SST) for hotel services in Malaysia will increase from 6% to 8%. The tax will apply to all hotel services including food and beverage outlets. Guests with reservations before March 1 will still see the 6% SST reflected, but upon check-in or check-out, an additional 2% SST will apply.

Deposit

Anda perlu membayar deposit 0 saat check-in. Akomodasi menerima tunai, kartu debit atau kredit.
Baca Selengkapnya

Informasi Umum

Fasilitas Populer
AC, Restoran, Kolam Renang, Resepsionis 24 Jam, Parkir, Lift, WiFi
Waktu Check-In/Check-Out
Dari 15:00 - sampai 12:00
Ketersediaan Sarapan
Ya, hotel memiliki kamar yang menyediakan sarapan
Kamar yang tersedia di The RuMa Hotel and Residences 如玛酒店
253
Lantai yang tersedia di The RuMa Hotel and Residences 如玛酒店
12
Fasilitas lainnya di The RuMa Hotel and Residences 如玛酒店
Bellboy, Minuman sambutan, Concierge/layanan tamu, Penjaga pintu, Check-in ekspress

Pertanyaan yang sering ditanyakan di The RuMa Hotel and Residences 如玛酒店

The RuMa Hotel and Residences 如玛酒店 bintang berapa?
The RuMa Hotel and Residences 如玛酒店 adalah hotel bintang 5 yang berlokasi di Kuala Lumpur, Malaysia yang menawarkan berbagai tipe kamar sesuai kebutuhan kamu.
Fasilitas apa saja yang tersedia di The RuMa Hotel and Residences 如玛酒店?
The RuMa Hotel and Residences 如玛酒店 memiliki fasilitas terbaik seperti: AC, Restoran, Kolam Renang, Resepsionis 24 Jam, Parkir, Lift, WiFi. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di The RuMa Hotel and Residences 如玛酒店?
Waktu untuk check-in di The RuMa Hotel and Residences 如玛酒店 adalah mulai dari pukul Dari 15:00 sedangkan waktu check-out paling lambat pukul Sebelum 12:00
Apakah The RuMa Hotel and Residences 如玛酒店 menyediakan sarapan?
Iya, The RuMa Hotel and Residences 如玛酒店 menyediakan sarapan. Namun kamu perlu memilih kamar dengan sarapan atau harus membayar biaya tambahan jika kamu memesan kamar tanpa sarapan.
Hotel bintang berapa The RuMa Hotel and Residences 如玛酒店?
The RuMa Hotel and Residences 如玛酒店 memiliki 5.0 bintang
Lihat Semua

Review dari Tamu Lainnya di The RuMa Hotel and Residences 如玛酒店

9,4
Istimewa
Dari 360 review
Kebersihan

9,6

Kenyamanan Kamar

9,6

Pelayanan dan Fasilitas

9,6

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler The RuMa Hotel and Residences 如玛酒店

Jumlah review per halaman
20
40
Review teratas
Heike
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Sehr schönes und top ausgestattetes Hotel - wie man es von einem 5* Hotel erwartet. Alle Annehmlichkeiten im Zimmer vorhanden (Nespresso, free Minibar, Bügelbrett etc). Fussläufig zum KLCC Park, Suria Mall und den Twin Towers. Toller Außenpool im 6. Stock mit Bar. Hervorragendes Frühstück und sehr aufmerksames Personal. Top Empfehlung 👍
Read More
Mauro
icon-Wisata
Wisata
10,0
/10
Diulas 16 minggu lalu

Expedia Group verified review

Moderno hotel grattacielo a dieci minuti a piedi dalle Petronas e altrettanti per il mall Pavillion. Bella piscina al sesto piano esterna con bar e vista sulle Petronas. Camere complete e spaziose. Buona colazione, pulizia e servizi. Consigliato.
Stuart
10,0
/10
Diulas 19 minggu lalu

Hotels.com verified review

An excellent one-night stay at the RuMa. We were celebrating my wife’s birthday and the staff were incredible, from complimentary cake both in room and at the spa, to all the email communication before our arrival with plenty of recommendations. The room was exceptional and the pre-arrival email asks for pillow/bed preference which is a nice touch. The hotel ambience was lovely and we will definitely stay here again when we return to KL
Read More
Abbas
10,0
/10
Diulas 20 minggu lalu

Hotels.com verified review

Outstanding oasis in a bustling city. Great service, friending attentive staff, convenient location… so much nicer than some of the other more outdated luxury brands! Highly recommended.
Sam
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 21 minggu lalu

Hotels.com verified review

Cosy hotel lobby and rooms. Check in encountered some issues as we requested for our 2 rooms to be on the same floor where the reception agrees to help us arrange and come back to us via WhatsApp. Unfortunately, when we return in the evening, they did not contact us at all and the new reception team was not aware of our request. As for room, we book 1 twin and 1 king rooms. Both rooms our roomy, wooden floors are good unlike carpeted floors can be dusty. Bathroom area is separated from WC with rain shower and bathtub. Water pressure is strong, and there are 2 bathroom sinks. The king room is bigger and better layout as it has a walk in wardrobe. Only gripe is that every floor there is only 1 twin room. Buffet breakfast is included and default. The spread is good with different fried noodles each day like mee, bee hoon, nasi lemak, etc. Other spreads include soup noodle station, salad bar, bread, sausages, and you can order eggs cooked in many different ways from the servers who will bring them to your table. The swimming pool is nice as it is an infinity pool. The pool bar serves great drinks and snacks. Good location as you can walk to Pavilion and KLCC malls within like 10 mins.
Read More
Javier
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

This hotel is very lovely, excellent location and your new installations are very comfortable. The pool is very nice and your restaurants are delicious. We stay with our family very happy.
Gbemisola Tolulope Olukemi
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

Beautiful experience. Ruma is home away from home. Amazing breakfast
Gagan
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

Excellent in every aspect!
Andrew
icon-Wisata
Wisata
8,0
/10
Diulas 24 minggu lalu

Expedia Group verified review

Hotel is in tip top condition and the breakfast which is included for everyone, is excellent. Go early for breakfast. They've adjusted the menu options so now it's all free. Eggs have a separate menu. Pool side etc is lovely to hang out. Bars close at 11, be aware, tho room service available to 130am. I had several issues with the staff, especially the front desk staff who answer the phone if you have a query from your room, and the hotel listened to my complaints and did a service recovery by comping a late checkout and a ride to the airport, but I have to say the front desk staff instinct is to say "no" to the smallest request that might slightly inconvenience anyone, and they really need to pause for a moment and think "how can I make this a yes". Frankly front desk staff shouldn't be used for customer relations as they are often busy dealing with face to face customers so their attention is distracted. Anyway I had three instances where they argued back hard with a "no" on absurdly easy to say "yes" items (subjects were: hand soap; a post 11pm drink; and pillow choice) and a number of additional instances where they were a bit difficult. Room was lovely, all in good condition, other staff were on the face of it friendly (tho I didn't ask them anything they might say no to) and management response was professional when I complained so still worth four out of five
Read More
Verified traveler
10,0
/10
Diulas 24 minggu lalu

Hotels.com verified review

Positives : 1. Cozy 2. Clean 3.lovely decor 4. Friendly staff 5. Good food Can be improved : 1. Lighting at places like d lift n corridor. Shd be a bit brighter.
Zain
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 25 minggu lalu

Expedia Group verified review

The Ruma hotel was brilliant, the staff were great, very attentative, friendly. The staff at breakfast are the best, Amal was our daughter’s favourite person and made us feel special everyday along with the countless other staff. The rooms are so luxurious, clean and spacious. After 10 days we still weren’t sick of breakfast- it was so yummy! The pool is very lovely and clean. The staff try to cater to every need. Would definitely recommend and hope we end up here again. We will be back! Thank you for making our trip so comfortable.
Read More
Ping chun
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 26 minggu lalu

Hotels.com verified review

The room is spacious, clean , and comfortable! Ppl work in the reception are friendly. We enjoy our stay!
Rushabh
8,0
/10
Diulas 30 minggu lalu

Hotels.com verified review

Fantastic location, facilities and importantly staff. Rooms was amazing too. Only thing, offer more local food options!!!!
Verified traveler
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 32 minggu lalu

Hotels.com verified review

Beautiful hotel. Rooms are lovely, the breakfast is incredible, one of the best hotel breakfasts I’ve ever experienced. Great location and staff are welcoming and attentive - highly recommend!
Saleena
icon-Wisata dengan Teman
Wisata dengan Teman
10,0
/10
Diulas 34 minggu lalu

Expedia Group verified review

Very confortable and convenient
Verified traveler
10,0
/10
Diulas 37 minggu lalu

Hotels.com verified review

Great place to stay! Breakfast is fantastic. If you are able to, stay here!
Sneha
10,0
/10
Diulas 38 minggu lalu

Hotels.com verified review

Fabulous stay in a charming boutique hotel in the heart of KL! Staff were attentive, friendly and customer oriented. Breakfast was a real feast and would absolutely recommend the spa on site. Room was spacious, beautiful and elegantly decorated, shower and bath were a real treat. Would recommend as a solo traveller and would return here if back in Kuala Lumpur
Read More
Ria Jhoana
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 38 minggu lalu

Expedia Group verified review

Everything was perfect
Verified traveler
icon-Perjalanan Bisnis
Perjalanan Bisnis
10,0
/10
Diulas 38 minggu lalu

Hotels.com verified review

Great property location. Warm and welcoming.
Ahmed
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 39 minggu lalu

Expedia Group verified review

The RuMa hotel is a very good hotel to stay in whole in Kuala Lumpur. It’s only a short walk from major attractions in KLCC.
Jumlah review per halaman
20
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Bangunan 4 The RuMa Hotel and Residences 如玛酒店

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.
9,4
Istimewa
Dari 360 review
Kebersihan

9,6

Kenyamanan Kamar

9,6

Pelayanan dan Fasilitas

9,6

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler The RuMa Hotel and Residences 如玛酒店

Jumlah review per halaman
20
40
Review teratas
Heike
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Sehr schönes und top ausgestattetes Hotel - wie man es von einem 5* Hotel erwartet. Alle Annehmlichkeiten im Zimmer vorhanden (Nespresso, free Minibar, Bügelbrett etc). Fussläufig zum KLCC Park, Suria Mall und den Twin Towers. Toller Außenpool im 6. Stock mit Bar. Hervorragendes Frühstück und sehr aufmerksames Personal. Top Empfehlung 👍
Read More
Mauro
icon-Wisata
Wisata
10,0
/10
Diulas 16 minggu lalu

Expedia Group verified review

Moderno hotel grattacielo a dieci minuti a piedi dalle Petronas e altrettanti per il mall Pavillion. Bella piscina al sesto piano esterna con bar e vista sulle Petronas. Camere complete e spaziose. Buona colazione, pulizia e servizi. Consigliato.
Stuart
10,0
/10
Diulas 19 minggu lalu

Hotels.com verified review

An excellent one-night stay at the RuMa. We were celebrating my wife’s birthday and the staff were incredible, from complimentary cake both in room and at the spa, to all the email communication before our arrival with plenty of recommendations. The room was exceptional and the pre-arrival email asks for pillow/bed preference which is a nice touch. The hotel ambience was lovely and we will definitely stay here again when we return to KL
Read More
Abbas
10,0
/10
Diulas 20 minggu lalu

Hotels.com verified review

Outstanding oasis in a bustling city. Great service, friending attentive staff, convenient location… so much nicer than some of the other more outdated luxury brands! Highly recommended.
Sam
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 21 minggu lalu

Hotels.com verified review

Cosy hotel lobby and rooms. Check in encountered some issues as we requested for our 2 rooms to be on the same floor where the reception agrees to help us arrange and come back to us via WhatsApp. Unfortunately, when we return in the evening, they did not contact us at all and the new reception team was not aware of our request. As for room, we book 1 twin and 1 king rooms. Both rooms our roomy, wooden floors are good unlike carpeted floors can be dusty. Bathroom area is separated from WC with rain shower and bathtub. Water pressure is strong, and there are 2 bathroom sinks. The king room is bigger and better layout as it has a walk in wardrobe. Only gripe is that every floor there is only 1 twin room. Buffet breakfast is included and default. The spread is good with different fried noodles each day like mee, bee hoon, nasi lemak, etc. Other spreads include soup noodle station, salad bar, bread, sausages, and you can order eggs cooked in many different ways from the servers who will bring them to your table. The swimming pool is nice as it is an infinity pool. The pool bar serves great drinks and snacks. Good location as you can walk to Pavilion and KLCC malls within like 10 mins.
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Javier
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Wisata Liburan Keluarga
10,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

This hotel is very lovely, excellent location and your new installations are very comfortable. The pool is very nice and your restaurants are delicious. We stay with our family very happy.
Gbemisola Tolulope Olukemi
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Wisata Liburan Keluarga
10,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

Beautiful experience. Ruma is home away from home. Amazing breakfast
Gagan
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

Excellent in every aspect!
Andrew
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Wisata
8,0
/10
Diulas 24 minggu lalu

Expedia Group verified review

Hotel is in tip top condition and the breakfast which is included for everyone, is excellent. Go early for breakfast. They've adjusted the menu options so now it's all free. Eggs have a separate menu. Pool side etc is lovely to hang out. Bars close at 11, be aware, tho room service available to 130am. I had several issues with the staff, especially the front desk staff who answer the phone if you have a query from your room, and the hotel listened to my complaints and did a service recovery by comping a late checkout and a ride to the airport, but I have to say the front desk staff instinct is to say "no" to the smallest request that might slightly inconvenience anyone, and they really need to pause for a moment and think "how can I make this a yes". Frankly front desk staff shouldn't be used for customer relations as they are often busy dealing with face to face customers so their attention is distracted. Anyway I had three instances where they argued back hard with a "no" on absurdly easy to say "yes" items (subjects were: hand soap; a post 11pm drink; and pillow choice) and a number of additional instances where they were a bit difficult. Room was lovely, all in good condition, other staff were on the face of it friendly (tho I didn't ask them anything they might say no to) and management response was professional when I complained so still worth four out of five
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Verified traveler
10,0
/10
Diulas 24 minggu lalu

Hotels.com verified review

Positives : 1. Cozy 2. Clean 3.lovely decor 4. Friendly staff 5. Good food Can be improved : 1. Lighting at places like d lift n corridor. Shd be a bit brighter.
Zain
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Wisata Liburan Keluarga
10,0
/10
Diulas 25 minggu lalu

Expedia Group verified review

The Ruma hotel was brilliant, the staff were great, very attentative, friendly. The staff at breakfast are the best, Amal was our daughter’s favourite person and made us feel special everyday along with the countless other staff. The rooms are so luxurious, clean and spacious. After 10 days we still weren’t sick of breakfast- it was so yummy! The pool is very lovely and clean. The staff try to cater to every need. Would definitely recommend and hope we end up here again. We will be back! Thank you for making our trip so comfortable.
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Ping chun
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Teman dan Keluarga
10,0
/10
Diulas 26 minggu lalu

Hotels.com verified review

The room is spacious, clean , and comfortable! Ppl work in the reception are friendly. We enjoy our stay!
Rushabh
8,0
/10
Diulas 30 minggu lalu

Hotels.com verified review

Fantastic location, facilities and importantly staff. Rooms was amazing too. Only thing, offer more local food options!!!!
Verified traveler
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 32 minggu lalu

Hotels.com verified review

Beautiful hotel. Rooms are lovely, the breakfast is incredible, one of the best hotel breakfasts I’ve ever experienced. Great location and staff are welcoming and attentive - highly recommend!
Saleena
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Wisata dengan Teman
10,0
/10
Diulas 34 minggu lalu

Expedia Group verified review

Very confortable and convenient
Verified traveler
10,0
/10
Diulas 37 minggu lalu

Hotels.com verified review

Great place to stay! Breakfast is fantastic. If you are able to, stay here!
Sneha
10,0
/10
Diulas 38 minggu lalu

Hotels.com verified review

Fabulous stay in a charming boutique hotel in the heart of KL! Staff were attentive, friendly and customer oriented. Breakfast was a real feast and would absolutely recommend the spa on site. Room was spacious, beautiful and elegantly decorated, shower and bath were a real treat. Would recommend as a solo traveller and would return here if back in Kuala Lumpur
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Ria Jhoana
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Wisata dengan Pasangan
10,0
/10
Diulas 38 minggu lalu

Expedia Group verified review

Everything was perfect
Verified traveler
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Perjalanan Bisnis
10,0
/10
Diulas 38 minggu lalu

Hotels.com verified review

Great property location. Warm and welcoming.
Ahmed
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 39 minggu lalu

Expedia Group verified review

The RuMa hotel is a very good hotel to stay in whole in Kuala Lumpur. It’s only a short walk from major attractions in KLCC.
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