Hotel VIC

Hotel room smells really bad — I have window open all day and it still smells like an uncleaned toilet (mold? Human excrement? Dead mouse? I can’t tell). When I first got in the toilet bowl is covered with feces from the last guest I assumed. I will never go back again. I stay in hotels 100 nights every year, this is the worst I have been in years. Stay away at all cost.

Super chic and modern hotel, I loved the decor and closeness to the train station.

Excellent position near the station. Very well designed rooms. Good value

We selected Hotel VIC because of the proximity to Leiden Centraal. We traveled by train 8 of the 11 days we were in the Netherlands, so having the station so close was a big bonus. The room was all that we needed it to be and the bed was wonderful!

Fijn en net hotel op loopafstand van centrum.

Great location for the train station and bus to Keuchenhof. Fun style, clean and safe and despite being outside a traffic junction we weren’t disturbed by any outside noise. We had a small fridge in the room, a decent hairdryer and the mini market downstairs was handy. We had a great stay; it met our needs for exploring Leiden, jumping on the train/ bus to go exploring elsewhere.

Die Unterkunft erfüllt alle Zwecke einer Unterkunft. Das große Doppelbett war sehr bequem und die Einrichtung mal etwas anderes.

Modern hotel, big room and great facilities. TV was damaged but we weren't really using it. We had a bit of trouble finding the car park as it wasn't sign posted from the main road.

Hotellet lå fint til og hadde parkering for bil. Frokosten var i Tulips hotellet vegg i vegg og var vel i dyreste laget 43 € for 2, Utvalget var som i Norge hvor den normalt er inkludert i hotel prisen når en betaler 230 € for å sove.

Very comfortable! I'll stay here next time, too.

I arrived early in the morning. It was too early to get the room. So I just checked in and left my luggage in the locked luggage room. The staff kindly told me that I would get the key to the room when I returned in the evening. However, when I returned in the evening, the door was locked and nobody was there. The email I received confirming my reservation gave no information about closing times or entry rules. Another guest with the key opened the door and I was able to enter, only to find that no one was there and that my luggage was locked in the luggage room. Knowing that the breakfast room was shared with the nearby Tulip Hotel, I went there to ask for help. The staff replied in a very rude manner that I should know that the Vic Hotel is a self-service hotel. I had not read any information about this when I booked and I wondered how I could get in without a key. However, one of the staff came to the VIC, opened the door to the luggage room and gave me the key. The room was very dark, with not enough light. So: bad information, bad organisation, too high a price for such a non-existent service. All in all a pretty bad experience.

The positives were close to the station and the old town, good beds and breakfast was okay. The negatives were being on a busy junction, building is an old office block and the restaurant in hotel next door is not well run.

Quirky comfy interesting hotel in Leiden.

Very comfortable bed and pillow

Great stay, great location, great staff. Recommend!

Mooi modern hotel. Fijn bed en fijne douche.

Hotel is gunstige gelegen t.o.v. het station en het cenrum van Leiden. Doordat kamer verwarmd wordt met een luchtverwarming ontbreekt een stukje comfort in de vorm van vloerverwarming. Tevens blijven stofdeeltjes constant in beweging. Het personeel is vriendelijk. Schoonmaak kamer gebeurt niet automatisch. Ontbijt in de vorm van een buffet heeft voldoende keuze. De ligging is zoals een ligging in het centrum van een stad normaliter is. De omgeving is wat verkeer betreft niet extreem druk.

4 gün boyunca oda temizliği almadık ama her gün kapımıza havlular ve kahve çay kapsülleri bırakıldı.

The property was in a very good location. The decor seemed a little on the romantic/sexual side of things, but it was very accommodating. The whole building was very clean and the staff was extremely nice. We arrived late and the door was locked and when we buzzed, we had someone come around and get us to get around. The staff was very nice and took us back over to the self check-in kiosks and it went very smoothly after that. We did not have any issues at all the entire stay.

Perfect location but not when there is a festival on so do not stay around 3rd October . Flashing lights & Ibiza music 🙈 Had 2 sleepless nights but were quickly moved to a room at the back of hotel once i mentioned it to staff . Also she put a kettle in room with english tea which was a nice touch . Complementary breakfast would have been nice as 19€ was a bit pricey