Rotorua Motel

Very comfortable and have a good night sleep during my stay

This was good for a night or 2 stay. It was clean enough. Very nice staff on the property! On site parking.

This is an older property and needs a bit more maintenance. Nevertheless, it was very clean and the staff were polite, friendly and helpful. And the in-room geothermal spa pool was very beneficial. I would certainly stay here again!

Hard to find a nice Kitchenette like this with pool and tub for this price. The manager was a good wealth of tourist info

Friendly, helpful staff throughout my stay. Loved the hot tub in my room. Have recommended to friends.

Property Booked states Business Studio. 1 King bed and 1 Single. However at checking it was given 1 Queen only. When we approached staff they respond it is Expedia mistake. It was extremely disappointing and not know whom to blame. It was weeked and public holiday therefore cant find other options. At the End we were given Standard room and bedding on the floor. Bathroom door has no stopper. Keeps open itself. Thanks it was only for 1 night.We seek partial refund from Expedia for there misinformation on there website about the property. .

Good location, but a room pretty old.

Check in was easy staff were friendly an helpful happy to chatt.. Room was nice abit dated but was told its under new owners an nansgmet it will improve..

Nice an clean friendly staff

Down to earth staff.. Everything I need in a few steps.. Nice an clean.. Just perfect

This is a value property, it is clean and as well kept as Oman older property can be. I felt completely safe as a single woman I international traveler. For the price it was great and as I understand it is undergoing some renovation and reinvigoration. For the price I paid this was a reasonable accommodation and the spa in my spa room, though tired and didn't have working jets was a wonderful place to soak in the Rotorua waters. Keep in mind this spa is not like a bath tub where you bathe, but a hot tub where you soak. The shower is for getting clean and finishing off the high mineral content and high sulfur water the area is known for. The ONE thing they can do immediately to make this a property I would have rated excellent. GOOD mattresses! No lie that was the huge disappointment. I sat in the bed and knew that I was going to wake up in the morning on pain. I guess it is a good thing Rotorua Thai Massage takes walk ins and the money I saved I spent on that massage.

Nice stay. Friendly staff. Traditional kitchen. Spacious.

Welcoming owner on Arrival. Spacious room. Like many hotels in nz, outdated in some areas . Large shower but have to take shower hose off and wash your body as it couldnt be adjusted and would get over your head and face. Jetted tub was awesome. Toaster doesnt pop up so have to manually pop it b4 bread burns. Door was hard to open and close and window latches need fixing. Room has everything you need for a nice stay. Convenient location. As a gold member of hotels.com for several years and staying in hundreds of places , it was a nice stay overall but would be nice to see some reinvestment into simple fixes. Would stay again but if maintenance was done id be happy to pay a bit more. Thanks again

Nicola the manager at the place very friendly & nice ! The place over all very clean, tidy & comfortable, little noise due to next to road, the carpet looks new, just the kitchen & bathroom floor needs some touch up. They have a kitchen with range if decide to cook something simple, you have everything you need to eat in . Only suggestion is have a bigger pot . there only 2 small pots & medium size frying pan. In the future they might be better because while we check in was told as of July 1st under new management!

The room seemed ok on arrival. But after settling in and having a sleep,I went to make a coffee. The coffee mug I picked up first had a dirty rim around the middle on the inside. So I checked the rest. All the dishes were dirty. I had to wash all of them before using them. Then I found dirty marks on the toilet seat. The walls around the spa were filthy. The top of the pantry cubboard had never bern cleaned. We were booked in for two nights. We couldnt get a room elsewhere that night, so put up with it, and booked another motel for our second night. I was a little angry and disgusted, so never spoke to the guy in reception and just left. We cut our loses money wise.even though I should have asked for the second nights money back. I would not recomend staying here.

Property was quite dirty, under bathroom sink was disgusting. Mold under sink and just general untidiness. My feet went black after my shower from the floor. The complimentary teabags had gotten wet and were all stuck together. Wet substance on table that smelt a lot like cat pee, cat that liked to jump through the open window (honestly I didn't mind this too much, cat was very friendly but still not something you expect). And our door while locked opened multiple times throughout the night so we had to put a chair up against it. Overall I wouldn't recommend this property.

The property was in a good area but close to a main road noise was ok as the rooms were quiet enough. The rooms were clean and updated a good stay for us thank you

It would be nice to have more cutlery, and dishes to match. Otherwise very clean. Ok for a couple of nights.

We liked the welcoming friendly staff. We did not know the road was so busy and due to the intense smell from the parking side we had to leave the kitchen window open.

Very friendly and helpful 😊