Shilla Stay Seocho Gangnam Station

The hotel was cold overall.

暖房がきかなくて寒すぎ

호텔은 너무나 깨끗하고 직원분들도 친절하고 좋았어요!! 다만 뚜벅인데 역과 거리가 좀 있어서 이게 아쉬웠어요ㅠ.ㅠ

프론트데스크에 체크인 도와주신 젊은 남자분, 방 배정도 안좋은 곳으로 보내고, 받아야 하는 바우쳐들도 안챙겨주시고, 말투만 상냥하지 대충대충 그렇게 좋은 서비스를 받는다는 인상은 없었습니다. 객실 화장실에 곰팡이는 스프레이만 뿌려도 없어 질텐데 너무 많더라구요. 4성 호텔인데 모텔보다 곰팡이가 더 많은 객실은 처음입니다;; 좀 해결했으면 좋겠네요. 나머지 프론트데스크 스탭분들, 특히 나이 좀 있어보이는 남자분은 너무 친절하고 꼼꼼히 다 챙겨주시고 해서 지내는동안 너무 편안했습니다.

ルームクリーニング後にバスローブが1つ足りなかった事と紙コップの補充が無かった点が残念

My wife lost her diamond ring after a maid cleaned the room. My wiferealized that she left her ring in the bathroomThe hotel staff told my wife there was not much he can do about the loss since there was no proof that hotel's staff was involved. However, it is the fact that my wife lost her diamond ring at the hotel room. She

가성비가 아주 좋은 비지니스 호텔이라 생각합니다. 욕조가 있는 방을 할지, 샤워방을 할지를 묻는 직원도 친절하고 시설도 군더더기 없이 깨끗합니다.

江南駅と良女駅の間にあり、どこへでもアクセスしやすいのにもかかわらず、繁華街とは反対エリアなので、静かで治安も良く、とても快適でした。 スタッフの方がとても親切丁寧で感謝しています。 掃除も行き届いています。 客層も上品なので、安心して滞在出来ました。 今後もまたぜひ宿泊したいと思います。 ありがとうございました。

Easy to parking and staff are very nice

좋음

Stayed for a total of 4 nights and 5 days. Having relocated abroad for work - came back to Korea (as a Korean) for the holidays as well as for my annual health check-up. Long story short - I do not intend to ever stay here again. Overall facility was rundown. Molds in the shower stall walls. No room service. Cleaning service was horrible as they did not take out the trash nor did they bother to restock the amenities. Room temperature was freezing. Stayed here for an annual medical check-up only to check-out of the hotel in worse condition than check-in. Upon contacting the front desk - I was told I had to jack up the temperature to 30 degrees Celsius for the central heating system to start warming up the room. It took 2-3 hours for it to get a bit warm, all the while I was sneezing from the cold. The thing is - after awhile, the temperature would drop again; so every 1-2 hours, I had to reset the room temperature to 30 degrees in the hopes of staying a bit warm. Front desk offered me a portable heater to plug in as I was so very cold. The power socket in the room was shabby and old and the heater cable would not securely lock on. After multiple attempts - I got the portable heater to work. Yet for some reason, the power would shut down after a few hours (I believe the power socket was faulty) - so I would have to unplug and plug the heater cable back in the old socket to get the heater to work. This continued throughout the 5 days of my stay. Horrible experience ever.

Shower door didn't close all the way and shower knob was broken . Room 1205

춥고 좁고 너무 별로임

出張で4泊利用しました。隣室の音が結構しますが、それ以外はスタッフも親切で部屋も綺麗で良かったです。しかしながら残念な点が2つ、環境配慮でタオル、シーツの交換を希望してないのに、毎回交換されてました（韓国語でメモも残した）。またHotels.comのシルバー会員特典ありと聞いていたのに何もなかった。

It's accessible to the entertainment district, and it's convenient to use public transportation

駅から若干歩きますが、スタッフも親切で、お部屋も清潔、水圧も問題なく浴槽もあるとても良いホテルで大満足です。唯一残念だったのは両隣り、上階の部屋の音が結構響くことでした。逆を言えばそのくらいしか問題はなく、また機会があれば利用したいと思いました。

清潔感はあるけど、部屋が狭い　ゆったり座れる椅子が欲しい

호텔브랜드에 걸맞게 전체적으로 깔끔하고 직원들도 친절했습니다. 다만 방음이 잘안되다보니 위층에서 쿵쿵거리는 소리도 거슬리고 도로가에 있다보니 자동차소리가 시끄러워서 잠을 설쳐서 너무 피곤했어요. 무료주차가 아닌것도 아쉬웠습니다.

객실이 너무 건조합니다

Todos los hoteles de esta cadena tienen el mismo problema, no se puede regular la temperatura en las habitaciones