City Hostel

Not family friendly. No staff on site! No oversight! It’s on you to report and turn anyone in for rule violations! Good luck with that especially the ones you turn in staying at the same place! They’ll certainly appreciate you for that! Any complaints will be addressed with a nice apology!

Trevlig personal Pra läge

Läste för sent att det varit vägglöss i rummet eller rummen. Det fanns en stor gul fläck på ena madrassen. Ingen direkt vänlig atmosfär. Hela vandrarhemmet ligger under gatuplan. Det missade jag också. Elkontakter var inte helt täckta av skydd heller. Jag lämnade vandrarhemmet efter en natt. Hotel.com visade ingen kundservice alls.Varken de eller vandrarhemmet visade någon som helst förståelse eller vilja att kompensera mig. Jag bokade och betalade för tre nätter. Pengar i sjön! Kommer inte använda Hotels.com igen.

Ottima posizione e letti confortevoli.

Sängarna knarrade och de var ganska lyhört men för övrigt så funkade de. Ganska trevligt

Bra överlag men väldigt trångt. Slog huvudet i taket och i våningssängen ovanför.

Prima

Extra plus för de sköna madrasserna👍

Clean hostel within walking distance of the city centre and main attractions.

Wir haben uns sehr wohlgefühlt!

APPALLING SERVICE Made an advance booking and added a note that I'm terribly scared of heights so would appreciate a bottom bunk bed. When checking in around 9am they advised they would not be able to honour the request. They gave me the key but the room was not ready until 12 and they asked me to store luggage in a separate facility. I have asked if they could approve cancellation and refund in that case and they said that they would but I need to contact the booking platform to get this through. I then was hanging on hold trying to get through to an agent who spent ages trying to get through to them and he then advised that it will take up to 4 days to complete the refund approval process and refund my money but also reassured me that since hotel verbally confirmed they would be happy to do so, I have nothing to worry about. That would about 11am (official check out deadline) so I returned to the hostel to hand in my key. The same lady at the counter then advised me that they will not approve my refund request because it's too late and 'i already took the key' I do appreciate that it was a late cancellation and that they cannot guarantee if I get upper or bottom bed (although at this point I'm certain they haven't even tried to accommodate my request). What I do not appreciate is being lied to which led me to waste 2h of my short trip to Stockholm trying to change my booking. Also, reception staffed only a few hours a day - no way to get a towel when checking in the eve

Rent och fräscht. Men sängarna knarra

Bra: Härliga sängar. Mycket bra kök! Bra service: jag kunde komma in och få rumsnyckeln efter stängning! Och jag fick hjälp att komma in i mitt rum efter att sonen låst in nycklarna, trots att det var efter att receptionen stängt. Det var mycket tyst på natten, trots det centrala läget! Brister: Ingen frys i köket Lite för varmt i rummet Lite för het dusch

Jag hade en kort vistelse i Stockholm och valde City Hostel för sitt läge nära tågstationen, samt att det skulle vara välutrustat kök och snabbt internet. Allt stämde.

Clean, comfortable, and quiet. I liked that it is centrally located and close to the bus terminal. Will stay here again.

Zeer netjes en ruim. Voldoende toiletten en douches. Prima bedden en kamer. Tevreden.

Bra pris, rent och fräscht, nära centralen och trevlig personal

This hostel was nice kind of hard to find at first but overall it was a pretty good experience. The beds are very loud and noisy so watch out for that but they were clean and somewhat comfortable. The bathrooms and showers were nice and big and non mixed.

場所と価格は良い。但し共用浴場は脱衣所が無く、不便

Nice and clean. The receptionist Sara was very friendly, helpful and professional. Bus stops are nearby, as well as 7/11. We like this place.