Lanna Palace 2004 Hotel

I have been coming to this hidden gem for 10 year now, I always enjoy my stay at this hotel.

Do not continue to sale this hotel untill they change everythink Nothing work's. Breakfast eggs cool we have to asked to the waiter to get it warm I will change hotel next time

My partner and I went on a romantic vacation getaway in Thailand and we spent 3 of the days in Chiang Mai. We booked this hotel and specifically booked for a room with one bed. When we checked in, we were given a room with 2 single beds. We went back downstairs to the front desk to ask for the correct room that we had booked, but the staff was very rude and refused to change our room, and told us to go to sleep and ask again in the morning. So we did that, and again in the morning they refused to give us the correct room that we had booked and paid for. I had to waste 2 hours of vacation time to contact hotels.com to cancel this booking. Fortunately, the customer service agent was very nice and put us in a new hotel with a king bed for the rest of the days we spent in Chiang Mai.

Considering the amount i paid, this exceeds my expectation.

We had a nice stay at the hotel. For the price we paid we were very satisfied.

Wij hebben goed geslapen. De bedden waren schoon en matrassen waren goed. Teleurstellend voor een 4 sterrenhotel vonden wij de service bij de receptie. Wifi was 24 uur out of service. Ook was de badkamer douchekop beschimmeld, moesten wij douchen in een bad (oud en vies) en sliepen wij in 2- 1 persoonsbedden ipv een kingsizebed. Tevens hadden wij 1 flesje water gepak (plastic) die was dus niet gratis maar de glazen flesjes water blijkbaar wel. Helaas moesten wij dus nog wel voor dat ene flesje water betalen. Dit terwijl wij klachten hadden over de wifi, wij niet gezeurd hebben over de vieze badkamer en de bedden. Erg jammer. Wij zullen hier niet meer terugkomen. Service van de bagage medewerker was wel top. Hij had voor een taxi geregeld (uber). Hierdoor scheelde het ons mbt taxikosten naar het vliegveld. Eindconclusie: oud hotel, slechte service bij de desk en een vieze badkamer. Je kan beter voor deze prijs naar het. Duangtawan gaan, dichter bij de avondmarkt, groot, mooi zwembad en goede service.

Nice place to sleep. Customer services are friendly. Will likely choose this place again if visit ChiangMai again in the future.

Large comfortable room, Friendly and Helpful Staff Great Breakfastand reasonable rates. Have booked to revisit on May 1st.

まあまあのホテルでした。

Hotel war vollkommen ok für den Preis. Ist alles so wie man es erwarten würde.

It was a nice clean hotel. The beds were quite hard, and I think they are renovating the pool so that was closed. It is an easy location to get to and from the airport and to the old city.

壁が薄すぎてとなりの部屋の人の声で何度も目が覚める。また、wifi が使えなくてフロントにいいにいくと英語を話せない人に接客され何も話が進まなかった。そのあと英語が話せる人が出てきたがその人曰く、下層階はwifi が遅くて多分たがらないと言われた。部屋も下水くさかったりシャワーが出にくかったりし本当に最悪だった。

주변에 empree와 샹그릴라가 있었지만 가격 대비 괜찮은거 같습니다. 특히 조식이 맛있습니다.

수영장 폐쇄됨

The loby of the hotel is nice but when you go up by the elevator to the room it looks so ugly and neglected. the room is not maintained, everything is old and not working. The worst thing is that there is bedbugs in the room. I definitley not recomend this place and I will never book this hotel again!!!

I am wondering that can i ark for a receipt from the hotel? and i can not ask for the portfolio from the hotel which i have to report the document to my office work to confirm.

โรงแรมเก่า พรมไม่สะอาดเก่าเกิน ทัวร์จีนล้วนๆ ซึ่งแต่ก่อนมี ฝรั่งเยอะ ดูไม่ค่อยเป็นทางเลือกที่ดีเลย

This hotel had a dirty room with mold on walls in the bathroom. The room was so strong with deodorizer that it makes you sick. We had to leave and they would not refund our money through Expedia.

Not good! Poorly maintained property and rooms. Awful smell in the whole complex. Guesthouse style breakfast. Staff was not polite. Never going back!

Weird. This Hotel needs a proper Management. Rooms are ok for the price paid. But service was just weird. First day they forgot (?) to clean my room. Next morning they bumped my door before 8 am. One day they took away 2nd towel. Room was clean and most things were working. Bathoom in good condition. I had a Balcony which was dirty and never taken care of.