Lub d Koh Samui Chaweng Beach

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Statement from Lub d Hostel Group Guest and Staff Safety Novel Coronavirus COVID-19 At Lub d Group, our highest priority is the health, well-being and safety of all our guests and team members. Lub d Group continues to observe official updates, guidance and recommendations on the development of the Novel Coronavirus (COVID-19) globally from local, national, World Health Organization and governments. Lub d Travel Flexibility With travel bans and airlines adjusting schedules we are waiving cancellation fees for hotel stays through to 30 April 2020 for all guests who have booked directly with Lub d. Guests who made bookings via online travel agents or other third party travel businesses are advised to contact their booking provider for information on their policies. Period 15 th March 2020 to 30 th April 2020 If the period is extended or reduced we will update as needed. This information is valid until further notice and may be updated with guideline and recommendation changes. Lub d Safety Measures Lub d Group has implemented high level of standards for cleanliness and hygiene. In response to the coronavirus, we have taken increased measures developed in consultation with global health recommendations (including the WHO) to make our cleaning and hygiene policies even more thorough. Our teams are receiving ongoing updates on the local and global situation and adjusting policies as needed to support the on-going safety of guests and teams. Increased cleaning our public areas restaurants where frequent surface touch takes please such as lifts, door handles, bathrooms, etc.) using high-grade disinfectant. Guest rooms are thoroughly cleaned and use disinfectant on all hard surfaces. We have antibacterial hand sanitizers for both guests and team members to use. We encourage our guests to contact us directly via our properties or social media channels if you have any questions. Lub d remains open, and will continue to support travelers in Thailand, Cambodia and Philippines based on local government regulations. Through these uncertain times we remain confident in the travel industry and know that along with our travel partners around the world when the situation improves, we will continue to provide amazing properties and experiences and support our guests passion for travel.