Mercure Pattaya Ocean Resort

良かった点 価格の割にプールの雰囲気がとても良いです。また同様に朝食もフレッシュジュースがあるなど工夫を感じました。ドアマンのSupojさんがとても親切だったことが特に心に残りました。ありがとうございます。 悪かった点 チェックアウトの際にフロントの男性に泥棒扱いされ非常に衝撃を受けました。「あなたは盗ったか？」と翻訳した画面を20分ほど見せられ詰問されました。ランドリーバックを盗んだか？という事らしいです。最終的に周囲のスタッフが助けてくれましたがあまりの出来事に動揺しました。 2部屋泊まりましたが高層階にも関わらずベランダドアの鍵が壊れて2部屋ともロックできませんでした。（フロントに伝えたら直してもらえましたが）ベランダにはテーブルと椅子があり子どもがいるので、命に関わります。 プールやロビーなの雰囲気が良いのに、メルキュールと名乗って良いのか？疑問です。また私の部屋の前にオムツとトイレットペーパーのゴミが置かれていました。フロントに伝えたら「それは私は知らない」とだけ言われました。 トラブルが起きる事を割り切れば、良いホテルです。Supojさんありがとう。あなたがいなければこのホテルに良い思い出ができなかった。

Der Fahrstuhl war seit dem 18.7.25 defekt. Wir waren bis 18.8. dort. Das war wirklich ein Manko. So hat jede Fahrt erheblich länger gedauert. Aber sonst haben wir uns wirklich wohl gefühlt als Familie! 7/11 dicht bei, Einkaufsmöglichkeiten und Wäsche zu Fuss erreichbar, super Lage! Super Poolanlage, super Frühstück!

das erste Zimmer musste ich wechseln weil zu viele Mängel waren ......danach war alles nach meinen Erwartungen

My daughter got an electric shock from a faulty pool light. She also slipped over coming out of the lobby toilets after it was mopped by staff, no wet floor signage in sight. We paid extra on the Wotif app to have our 13 year old and 5 year old children sleep in our room, they gave us 2 single beds and refused to give us a rollaway bed unless we paid $70 AUD extra per day X 10 days = $700. The reception claim that Wotif had overcharged us but they didn’t receive the additional funds. Room service is expensive and not tasteless. Buffet breakfast has little western food, you have to order bacon when you arrive for breakfast, poached eggs have a very overpowering vinegar taste. Shower kept clogging up, asked for it to be unclogged then our room smelled of sewerage, we had to then replace all our toothbrushes which were contaminated. Hotel is in a generally run down state compared to our stay there 8 years ago. We will not be returning.

The first room we’ve check in got an unpleasant smell, moldy tiles + curtain in the bathroom, the water unable to drain in a reasonable time, then we requested to change the room, same thing happened just that was less moldy. The only recommended point is the location of this hotel, easily get to Terminal 21 and pattaya beach.

Good

Resort is nice, clean and most importantly family friendly. Kids enjoyed the stay.

Good property, excellent pool area for kids and adults. Clean and best.

Thank you very much

Dårlig renhold i og rundt bassenget, virker ikke som om det var vasket på flere uker. Dårlig service på innsjekk/utsjekk. Ellers ok service. Frokostbuffet: den varme maten var kald, måtte vente 15 min på egg & bacon bestilling. I det hele tatt smakløs mat. Rom var ok, men litt mindre enn forventet. Tv virket ikke. I sum et skuffende opphold.

Nice hotel for all

掃除が簡易すぎましたえ

Unfortunately there was hair in front of the mirror.

Hotel is getting dated. Might need a reno. Also, room is not sound proof.

COMFORTABLE STAY AT THIS HOTEL WITHIN WALKING DISTANCE OF BEACH, SHOPPING MALL AND FOOT MASSAGE AREAS. NICE AND POLITE STAFF

De bedden waren niet zo fijn, ontbijt had iets uitgebreider gekund.

This hotel has quite a lot of dust on the sofas, which triggered my allergies. Overall, the service is good. However, at the pool on the 5th floor, I noticed damaged tiles and pool edges. The restroom on the 5th floor was not very clean. The guest room was okay, but the TV is not yet a smart TV.

Safe, quiet and walking distance to beach, market and walking street

Great

The hotel had a very good environment and location. The cleanliness was average, but the service from all the hotel staff was excellent.