Courtyard by Marriott Potomac Mills Woodbridge

Great

Wonderful staff clean facility

This property is very close to the Amtrak Auto train station.

Was great

Very friendly staff. Quick check in. Very clean and the rooms were nice

We enjoyed a three night stay. The staff is amazing and the bistro is excellent.

Nice clean hotel

Everything was good, sometimes the money we guarantee does not come quickly Thank you

It was clean and quiet and has a sister property that allows you to use the pool. Great experience.

Very quiet. My dogs were comfortable staying here as well. Will stay here again.

Friendly and helpful staff. Charlene, Daniel and Mohammed were exceptionally pleasant, helpful and attentive. Hotel was easy to navigate with elderly and a dog. Nice cafeteria set up. Location is very convenient as well. Plenty of parking available.

My stay was fine overall, but I had an unfortunate experience upon arrival. I checked in on Friday afternoon around 3:00 p.m., and the check-in process was smooth and hassle-free. However, I ran into an unexpected issue shortly after. I had to pick up a relative from BWI Airport, but at the last minute, her flight was rerouted to Richmond. Without knowing this, I drove to Baltimore, only to realize I needed to drive to Richmond instead. After hours of driving, I didn’t return to the hotel until 6:00 a.m. the following morning. At that point, I asked the front desk if it was possible to adjust my reservation and waive one of the three nights, given that I hadn’t even entered or used my room. Unfortunately, the manager informed me that there was nothing they could do, citing their policy that charges are non-refundable once a credit card is used to check in. While I understand policies are in place, I was disappointed by the lack of flexibility or effort to find a solution. The response felt dismissive, leaving me feeling like my concerns weren’t valued. I appreciate the otherwise smooth check-in process, but I do hope the management considers being more accommodating in unique situations like this. Noteworthy I had one additional room for two nights and actually came back to stay a fourth night.

Snabb check-in. Rena rum. Tyst. Utmärkt hotellupplevelse när man är på väg från a till b.

Perfect stay!

Stayed here for the Christmas holiday week and I have to say, do not let the negative reviews deter you from staying at this hotel. I had two rooms, and they were both very clean, comfortable and very nice. I will definitely be coming back.

The staff was very nice. There was remodeling going on in the lobby which created some noise, but not unbearable. Overall the property was fine. My stay was pleasant.

The staff was courteous and very professional.

It was convenient to stores and places I needed to go. The property is very well kept.

My stay at the Courtyard Marriott in Woodbridge Potomac Mills, VA is my worst stay at any hotel. I unfortunately cannot include the 3 pages describing the incidents in your review. Their computer system, employees, breakfast service & management all failed at different points of our stay. The worst was losing 2 hours of visiting my Air Force brother's family on 11/29 by being asked to come back to the hotel because the staff was unable to find their mistake & accused of us of not paying for our last day. They refused Expedia confirmation, that previous staff on 2 separate occasions confirmed our stay until 11/30, that our prepaid breakfast card to the bistro was dated by the hotel staff for 11/30 and they failed to recognize that our room cards still worked on rooms meant we weren't check out on 11/29. Multiple times the computer system was hard for your staff to use. First, we did not receive our breakfast card at check-in & a clerk the next day had to search to find it (that should have never been missed). Then the clerk that checked us in accidentally checked us in for a day early which played a part in the later staff wrongly threatening to remove our stuff. One clerk figured it. Our last day the bistro was unable to serves us because they had run out of food. So 2 unpaid breakfasts, losing 2 hours with my family to come back to prove that we were right & having a traumatic experience with management was worth a soda pop each. AN IMPRESSIVELY BAD EXPERIENCE

It was a great stay