Decatur Conference Center & Hotel

Very nice hotel and stay but there was no information in the room if there was room service available or any information on restaurants close by or that deliver. When your not familiar with the area, this information being available at the hotel you stay in is very helpful.

Couldn’t connect to the internet but we were only there one night so I didn’t complain. The mini refrigerator made a whining noise when it clicked on, I thought it was a tornado siren because it was storming when we arrived. Breakfast was pretty good. I would stay again.

The hot tub has been broken for a while, ( someone posted a year ago),the fountain was broken...the only part....I really enjoyed was the pool!

The decatur conference center, formerly decatur holidome, Used to be a first class establishment. I held numerous business events, famiky stayed there and cardinal caravan used to come here. What a dusappointment now. We called and asked for early checkin and were told no that they were full. Im not sure anyone else was there. The lights were off in holidome to the point if being unsafe. The website advertised hot tub. It was down. I dont mean being serviced. It was dry and dirty. When i asked staff i was told they had been down for 2 years. Thats deceptive. Pool was cold. I could have stayed at several nicer hitels for 70-80 vs 126 they charged. Showet didntcwork. It barely came out. Breakfast was mediocre. Sorry i expected more for the price. I asked the desk to make a concession. Staff was polite. She said it was up to manager. I left my number no call. Shameful. They earned this review.

Good

The hotel is located in a very quiet area about 10 minutes outside of Decatur itself. It is a very nice and spacious hotel, although it is definitely starting to show its age in some aspects. It would have been awesome to visit this hotel in its glory days, but it is still an affordable, decent hotel that met my needs.

Property upkeep is lacking.

Smooth chec in and great breakfast.

breakfast is HORRIBLE!! theres no hot tub anymore and they charge way to much for no hot tub and horrible food

Only One elevator at the end of the bldg near the back door

The hotel is beautiful on the inside. It was kept clean at all times. But it did have some problems

Property seemed like it needed cleaned/landscaped better .

We had a great stay

The photo on Expedia was not accurate and probably 20 years old. The property was desolate and dilapidated, overgrown lawn, crumbling sidewalks/parking lot, and doors locked. Nothing was around the hotel besides a gas station for 2 miles. I didn’t feel safe enough to get out of the car. When Expedia reached out to the hotel no one answered. I have never experienced anything like this.

The staff are great, professional, friendly, helpful. The room was comfortable, clean and the bed was very comfortable. I will stay at this hotel again when I come to see family.

The staff are friendly and helpful

Wonderful staff and breakfast.

The staff is very pleasant and helpful. Rooms are clean and beds are comfortable. Breakfast was yummy like as it was the 1st time may 22nd staying there. Definitely will stay again and recommend it if going to the Zoo or to Devon Lakeshore Amphitheater which we did both and all of us had an amazing time!

Great staff

Clean place to stay