Fairfield Inn & Suites by Marriott Verona

Loved the quiet rule.

When we arrived the receptionist was very pleasant and welcoming. We were grateful they had a shuttle to turn stone and it was free!!! Definitely will be staying again.

Staff was very friendly and helpful. We used the shuttle service to go to and from the casino, which was great. They were always prompt so we never had to wait long. Beds were not as comfortable as a typical Marriott venue, but that is only “complaint”.

Nice staff. Clean and accommodating.

Great stay, no issues. Will stay there every time.

Great stay!

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People are great

It’s close the Casino and has free shuttles.

Liked everything - restaurant next store - DD next door - shuttle to casino and back - perfect

great!

We booked a king room months in advance for a concert. Checked in and got to our room only to find they'd given us a standard double. Called front desk, was put on hold and they didn't pick back up. We went down to the front desk to discuss the mistake, hoping to be moved to the correct room. However, they did not honor our original booking and downgraded our room choice because they had "overbooked." Staff referenced some policy giving them the right not to guarantee room choice. They did not offer a refund or credit for the difference in room charge. I inquired about a price difference. They stated all rooms same price, which does not seem accurate. This whole scenario would not have been so bad if we had been told upon check in that they didn't have enough of our room type due to an event (wedding, etc) as opposed to being unpleasantly surprised when we got to our room. The two front desk associates were very dismissive. The only positive was a convenient shuttle to the event center.

Appreciated seeing signs the comfort rulesof guests with regards to noise and people having parties in the room would be enforced. Given the hotels across the street from a casino, I can imagine that might be a problem.. happy to report that was not the case during our stay.

Very convenient

The free shuttle service to the casino was great. Our driver Kristy was really pleasant and a very efficient and safe driver. The breakfast selection was above average and overall quite tasty. In our shower was a used bar of soap which immediately makes one wonder how overall clean the bathroom was. The mattress was nearing the end of its life. It was still fairly comfortable in the middle, but rather saggy on the sides. The front desk staff were friendly. The location of the hotel is excellent directly across from the casino.

All the staff we encountered were so friendly and professional. Our room was clean and comfortable and all necessary items were stocked. The free breakfast had many items both hot and cold; the seating areas were ample and kept clean. We didn’t get to use the pool or other amnesties but plan to return for future stays. We recommend staying here.

Staff were very friendly.

Comfortable beds. Free transportation to and return from casino. Delicious hot and cold breakfast with numerous choices.

Easy on and off the highway, clean and comfortable room.

Free shuttle to the casino until midnight! Also better than average Free breakfast