Fairfield Inn & Suites Utica

Amazing front desk personnel. Well located and fairly new hotel. Highly recommend…just make sure no hockey tournaments going on when you reserve.

The property was nice, front desk staff and food staff were very nice. Housekeeping was awful!!!!!!! My king bed had queen sheets and matress cover on it. Both kept comin off off the whole night. When reported to front desk I was assured it would be taken care of. Well someone forgot to let housekeeping know hiw important they may be. Housekeeping came the next day, threw the linen on a table,, didnt make put them on or make my bed, and then left the door handle lock engaged and my room was open all day until I returned about 730-8 pm that night. I felt unsafe, disrespected,and neglected for the money I paid. I couldnt sleep that night fearing many things. I checked my room for cameras and just felt so uncomfortable during this visiit to see my father who has stage 4 cancer. This will probably be my last time seei g him due to treatment is no longer working and i couldnt even have peace in my room. This made the trip so much harder and I am grossly upset.

Babes restaurant across the road was a great spot

Well kept. Good breakfast options.

Easy and no hassle stay. Best place in the area. Starbucks 1 minute walk is great! Breakfast was good.

Good breakfast.

We totally enjoyed our stay, especially Courtney, the greeter at check in. She was so pleasant and helpful.

I was overcharged & NO ONE is trying to get this sorted out. They had me listed for the wrong days! Ugh, what a mess. The lack of communication is why I would never stay here again...if you stay here be careful

Bed was very comfortable and room was very clean

Very happy, thank you!

I’ve stayed there before and have enjoyed both times

Very nice, very clean.

Clean room, comfortable bed, friendly staff, tidy grounds, good continental breakfast.

The property looks nice but the rooms need updating. Broken handles and leaking faucet

Excellent stay here. One of my best experience ever. Room and facilities are clean. Friendly and caring staffs are all over. I will definitely come back here for more stay.

We were booked for two nights at the Fairfield Marriott in Utica, NY. Our room was very clean, and the space itself was comfortable. The king mattress was quite comfortable. The air in the room was very humid, even with the air-conditioning running, making the carpet and surfaces feel damp. It would have been nice if the room had usb ports to charge electronics. There were none, which was disappointing. The bathroom did not have a fan for ventilation, which added to the humidity in the room, and just made for a generally sticky feeling. The free breakfast was a nice plus, and there were ample choices provided. Unfortunately, I chose the oat milk offered for my cereal and coffee, and the milk had gone bad. We ended up not staying the second night, opting to drive back home instead after the function we were attending. I most likely will not stay here again.

Way overpriced. Our A/C unit was making a siren sound but the property couldn’t repair it or move us to another room. Breakfast was not high quality and the fitness center barely qualifies as such. The room was clean and the bedding was comfy, so if price is no object (I paid $260) you’ll be OK.

Friendly staff, great location.

Nice place to stay!

Excellent staff member at check in. Breakfast was good, room was clean, spacious & bed was super comfortable.