Golf View Resort

Review: Golf View Resort My experience at Golf View Resort was disappointing, and I want to share my thoughts for potential guests. First, the property is advertised with photos showing cozy cabins, but in reality, it's an unattractive five-story building. This felt misleading right from the start. Communication: All communication is handled via text and email, which might seem convenient at first, but the process is confusing. Emails came from two different addresses, and they never provided the room number in advance. While they answer the phone quickly, the responses are unclear, and customer service seems unfamiliar with the property itself. Amenities & Policies: There’s no coffee in the rooms, which is a small but noticeable inconvenience. You’re expected to clean up after yourself, which I don’t mind, but it felt like there were too many rules posted around the property. They include many signs about how you "must behave" but don’t even post a phone number to contact the company. This is frustrating because if you lose your phone, you’re essentially locked out. Check-In Experience: We arrived at 9 PM with my wife and two young children. It was 40 degrees outside, and we were left waiting outside for about 20 minutes. With children in such cold weather, this was unacceptable. Overall, the lack of clarity, poor customer service, and misleading marketing make this a place I wouldn’t recommend. Better communication and transparency could make a big difference....

I like that it’s just outside of the main strip of Pigeon Forge. So, it’s a good safe and quiet place for anybody to stay especially if it’s their first time visiting.

Only issue was pool seemed like it didn’t have the filter running

Outside of building was dirty. Elevator nasty. Patio dirty and needs painting. No Wi-Fi. Inside was redone nicely and very cute. Rugs need replacing. Very dirty.

Overall our stay was great, conveniently located right off the beaten path. Didn't care for the dope smoking smell two doors down from us. The room needs some maintenance, especially the bathroom.