Hampton Inn Batavia

Good place

The exceptional excellence of the staff at the Hampton Inn, Batavia! Our stay was comfortable and enjoyable.

Pool out of service looking forward to swimming

No hot water in room, no tissues, pool water temperature was very, very cold, no cream or sugar in room for coffee, no tea bags in room, no paper towels in men’s room downstairs. A sign said that feedback is welcome, but when told of some of these things the staff said “oh we have heard that from others too.”

The first room was not cleaned ahead of time. Desk person handled well. Stay was decent

Check in was simple. The shower was terrible, water goes everywhere but down the drain. Within minutes you are standing in inches of water, YUCK

She had a hard time finding our reservation when we checked in. When we went to our room, which was number 20 one the door was wide open, and the bed was unmade. When we went back down to the desk, they gave us room 30 one and never told us that it was a handicap room. The curtains or blinds were missing and did not work so there was no way for us to close the windows. The view was the highway behind us. Everything was very dated and the rug was very dirty in the bathroom. The handicap rail was completely rusted and a toilet was dirty. Very unsatisfied with the stay

Close to I90, ample parking, restaurants nearby. The rooms were clean, beds comfortable, nice shower.

Easy off and on the highway

The lobby was not clean , walk off rugs dirty , faded! The smell of Carpet freshener was very strong . Outlets on each side of bed were not functioning . Bathroom super clean

The front desk woman was very nice and welcoming. Our only complaint was the bed made a creaking noise. It was annoying and we didn’t get much sleep.

Great place, love hot tub.

Only had 1 towel and wash cloth in the bathroom. Water didnt drain out of tub. Hair all over the bathroom and the room did not smell clean

Overall in line with Hampton standards

The recent reviews had me a bit leary. However, we found the Hampton Inn to be as comfortable, welcoming and clean as usual. It was a great stay. The breakfast was very good too! The girls at the front desk in the evening and overnight were very sweet.

Needs some updates especially new carpet but it was fine other than that

Sent us to a room that was already occupied and then housekeeping walked into our room without a knock and before check-out time the next morning. Crumbs and debris on the carpet in the room….

The hotel was nice and the service adequate. The shower did not drain properly so we stood in water over our ankles while showering. When we checked out we reported the issue and received only a "I'll report it to maintenance" response. No apology or concern for how we felt about it. For $230 we expected more.

The pool was closed no notice, the room smelled of mildew, the carpet was dirty, bed was horrible, breakfast was under cooked. When asking a question regarding times for breakfast at the front desk they had no idea what time it was open till.

Please read me carefully because you are going to choose to stay here. Their staff is terrible, rude and disrespectful. First contact was receptionist and she was not happy to see us. She rudely checked us in and seems like don’t like her job. Rooms were smelly and bathrooms has roaches. The entire staff of the hotel was very disturbed to see colour of skin. I feel the staff was raciest and pathetic. The pool was broken and in used for guest and no safety concerns. I don’t recommend this place to anyone. Don’t go here with your kids they will be very disappointed and have worst experience of their life because this place and people who work here.