Home2 Suites by Hilton Lakeland

great

Nice room and very comfortable environment.

Great stay for our short visit

So good

Everything was great!

The room was quiet, comfortable and clean. Staff was friendly and welcoming. I’d definitely stay again.

The place is well maintained, clean, and pleasant. Staff is friendly and very respectful. Customer service is well executed by them.

1) Mostly clean although my wife said she noticed some areas that could have been a bit clearner. 2) I don't really blame the staff member for this but I came off the elevator and asked if there were vending machines on the property, I was told there were not. I did not see the vending area near the desk and had missed that when I checked in. I then walked quite a ways to find a soda when you had soda for sale right there at the front desk. I think it might be helpful to train your staff to answer the question that is really being asked. I didn't ask about vending machines because I wanted to find a vending machine. I wanted to buy what might be in a vending machine -- a soda.

The hotel and in particular the room seemed worn. Toilet had to be flushed a lot to stop running, and no hot water in the sink

My first impression was good. Check in was smooth and early which was appreciated, unfortunately the people in the room avove me were the absolute worse. They was so much banging and bumping around like children running around and/or wrestling. Aside from that, the bed was very firm and pillows(although offering firmness options) were all bad. If you actually need to sleep undisturbed, I'd advise you request a room on the 4th floor.

Hard to find such a well maintained hotel these days with such a wonderful staff.

Great and clean

Welcomed our dog as if he was theirs.

Very clean and nice. Staff were super friendly. One of the best hotels I’ve stayed in

Amazing for the night but the tvs could be more PlayStation/ Xbox friendly. And the WiFi wasn’t working for the tv

I enjoyed the size of the room. The bathroom size was too small and the light was set too deeme for applying makeup. I very much like the location.

Good location and friendly helpful staff

The room we were staying in, smelled like smoke and was missing a remote. The walls inside the room look like a child went crazy with a crayon coloring on them. When I called the front desk to let them know about the smoke smell, she offered to give me extra points or a $10 credit for food in the lobby.

Check in way quick, the room was larger than I expected with a full size fridge, full size microwave, sink, dishes, and dishwasher. A spacious couch with fabric partition between couch and bed was present. The included breakfast was good. Hotel is located in a prime location with lots of places to eat and shop in walking distance.

We were expecting a little better experience based on the fact that this is part of the Hilton family. The room was spacious and clean. However, the breakfast was a disappointment. The eggs, sausage and biscuits were cold. The grits, coffee and toast were good though. I think we will stick with Hampton Inns from now on.