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Era Cruise Halong Bay by Venus Group
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9,0
/10
Istimewa
88 ulasan
Kesan Menginap Tamu Lain
Ana
10,0
/ 10
The boat is very nice and the staff is amazing
We had a beautiful suite tga
Lihat terjemahan
Scott
10,0
/ 10
Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
Lihat terjemahan
Michael
10,0
/ 10
Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
Lihat terjemahan
Area Akomodasi
Lihat Peta
Block 11, Terminal 2, Lot 2, Tuan Chau Island, Tuan Chau Ward, Ha Long City, Quang Ninh Province, Vietnam
Fasilitas Utama
Selengkapnya
Restoran
Resepsionis 24 Jam
WiFi
Lift
Selengkapnya
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Info Lokasi di sekitar Era Cruise Halong Bay by Venus Group
Block 11, Terminal 2, Lot 2, Tuan Chau Island, Tuan Chau Ward, Ha Long City, Quang Ninh Province, Vietnam
Temukan Tempat Lainnya
Lebih Lanjut tentang Era Cruise Halong Bay by Venus Group
note : akomodasi ini sebelumnya bernama Era Cruises
Lokasi
Menginap di Era Cruise Halong Bay by Venus Group saat anda sedang berada di Tuan Chau Ward adalah sebuah pilihan cerdas.
Tentang Era Cruise Halong Bay by Venus Group
Kualitas pelayanan super, ditambah berbagai fasilitas unggulan akan membuat saat-saat menginap di sini menjadi sebuah pengalaman berkesan yang luar biasa.
Pusat kebugaran menjadi salah satu fasilitas yang wajib Anda coba saat menginap di tempat ini.
Manjakan diri Anda dengan menikmati fasilitas spa yang memberikan harga dan kualitas pelayanan terbaik.
Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Terdapat restoran yang menyajikan menu lezat ala Era Cruise Halong Bay by Venus Group khusus untuk Anda.
Era Cruise Halong Bay by Venus Group adalah akomodasi dengan fasilitas baik dan kualitas pelayanan memuaskan menurut sebagian besar tamu.
Pengalaman berkesan dan tak terlupakan akan Anda dapatkan selama menginap di akomodasi Era Cruise Halong Bay by Venus Group.
Semua Fasilitas di Era Cruise Halong Bay by Venus Group
Lainnya
Servis Hotel
- Laundry
- Jasa tur
- Penitipan bagasi
- Porter
- Resepsionis 24 jam
- Concierge/layanan tamu
Fasilitas Publik
- OTHER
- Restoran
- Area bebas asap rokok
- Brankas
- Lift
Umum
- Banquet
- Tempat parkir
- Teras
Makanan dan Minuman
- Bar
- Sarapan
Kegiatan Lainnya
- Spa
- Barbecue
Jasa Antar Jemput
- Antar-jemput bandara berbiaya
- Transportasi ke kapal pesiar berbiaya
Transportasi
- Transportasi di area hotel berbiaya
Konektivitas
- WiFi gratis
Fasilitas Bisnis
- Ruang rapat
Fasilitas Kamar
- TV
Fasilitas Terdekat
- Toko oleh-oleh
Olahraga & Rekreasi
- Pusat kebugaran
Kebijakan Akomodasi & Informasi Umum di Era Cruise Halong Bay by Venus Group
Catatan Penting
Berencana check-in di luar waktu check-in biasanya (seperti di pagi hari atau tengah malam)? Anda dapat mengatur waktu check-in secara langsung dengan properti ini.
- Biaya antar jemput bandara: VND 940000 per kendaraan
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:
- Makan Malam Gala di Malam Natal (24 Desember) per dewasa: VND 1362000.00
Kami telah memasukkan semua biaya yang diberikan properti ke kami.
- Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
- Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
- Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
- Properti ini menerima kartu kredit; tidak menerima uang tunai
- Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
- Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti
- Anak berusia 5 hingga 12 tahun yang berbagi kabin dengan 2 orang dewasa dikenakan biaya 50% dari harga orang dewasa (dibatasi 1 anak per kabin); dan 2 anak berusia 12 tahun ke bawah yang berbagi kabin pribadi dikenakan biaya 75% dari total harga kabin. Anak usia 13 tahun ke atas harus dipesankan kabin terpisah dan dikenai biaya penuh.
Tamu wajib menggunakan layanan transfer via Antar jemput ke properti. Tamu harus menghubungi pihak properti paling tidak 72 jam sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.Properti ini menawarkan transportasi dari pelabuhan kapal pesiar dan bandara (biaya tambahan mungkin berlaku). Untuk mengatur penjemputan, tamu harus menghubungi pihak properti 72 jam sebelum tiba, melalui informasi kontak yang ada pada konfirmasi pemesanan. Properti ini tidak bisa melayani check-in pada larut malam. Harap hubungi properti setidaknya 24 jam sebelumnya, untuk mengatur prosedur check-in Anda. Tamu harus menghubungi pihak properti sebelumnya untuk mendapatkan petunjuk check-in. Resepsionis akan menyambut tamu saat kedatangan di properti. Jika ada pertanyaan, silakan hubungi pihak properti melalui informasi yang tertera dalam konfirmasi pemesanan. Tamu harus menghubungi kapal pesiar ini 3 hari sebelumnya untuk mengatur transportasi dari Hanoi-Old Quarter, yang berjarak 2,5 jam berkendara. Transportasi harian pulang-pergi dari Hanoi ke Hai Phong berangkat pada pukul 09.30, dengan harga tiket USD 40 per penumpang. Setelah turun dari kapal pesiar, van akan mengangkut tamu kembali ke Hanoi.
Hotel only accepts guests with minimum age of 18
Waktu Check-in/Check-out
Check-in:
11:30 - 12:00
Check-out:
Sebelum 09:30
Hotel policy is not yet available.
Informasi Umum
Fasilitas Populer | Restoran, Resepsionis 24 Jam, WiFi, Lift |
Waktu Check-In/Check-Out | Dari 11:30 - 12:00 - sampai 09:30 |
Ketersediaan Sarapan | Ya, hotel memiliki kamar yang menyediakan sarapan |
Kamar yang tersedia di Era Cruise Halong Bay by Venus Group | 18 |
Fasilitas lainnya di Era Cruise Halong Bay by Venus Group | Laundry, Jasa tur, Penitipan bagasi, Porter, Resepsionis 24 jam |
Pertanyaan yang sering ditanyakan di Era Cruise Halong Bay by Venus Group
Fasilitas apa saja yang tersedia di Era Cruise Halong Bay by Venus Group?
Era Cruise Halong Bay by Venus Group memiliki fasilitas terbaik seperti: Restoran, Resepsionis 24 Jam, WiFi, Lift. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Era Cruise Halong Bay by Venus Group?
Waktu untuk check-in di Era Cruise Halong Bay by Venus Group adalah mulai dari pukul 11:30 - 12:00 sedangkan waktu check-out paling lambat pukul Sebelum 09:30
Apakah Era Cruise Halong Bay by Venus Group menyediakan sarapan?
Iya, Era Cruise Halong Bay by Venus Group menyediakan sarapan. Namun kamu perlu memilih kamar dengan sarapan atau harus membayar biaya tambahan jika kamu memesan kamar tanpa sarapan.
Hotel bintang berapa Era Cruise Halong Bay by Venus Group?
Era Cruise Halong Bay by Venus Group memiliki 5.0 bintang
Ada berapa kamar yang tersedia di Era Cruise Halong Bay by Venus Group?
Era Cruise Halong Bay by Venus Group memiliki 18 kamar
Lihat Semua
Review dari Tamu Lainnya di Era Cruise Halong Bay by Venus Group
Rating & Review Keseluruhan Era Cruise Halong Bay by Venus Group
Sumber lain (88)
9,0
Istimewa
Dari 88 review
Kebersihan
8,8
Kenyamanan Kamar
9,0
Pelayanan dan Fasilitas
9,6
Urutkan dari
Paling Relevan
Preferensi
Lihat Semua
Review Traveler Era Cruise Halong Bay by Venus Group
Jumlah review per halaman
20
40
Review teratas
Ana
10,0
/10
Diulas 16 minggu lalu
Expedia Group verified review
The boat is very nice and the staff is amazing
We had a beautiful suite tga
Pawel
Perjalanan Bisnis dengan Teman
10,0
/10
Diulas 36 minggu lalu
Expedia Group verified review
Amazing cruise, huge cabins, superb food
Verified traveler
Teman dan Keluarga
4,0
/10
Diulas 42 minggu lalu
Hotels.com verified review
Escolhemos este barco pois ele parecia novo, apenas parecia. Nosso quarto tinha cheiro de esgoto, o chão era grudento, como se algo tivesse sido derramado e ninguém limpou, e havia apenas 1 tomada funcionando no quarto inteiro, e esta estava com fios expostos e desmontando da parede. A comida do almoço do primeiro dia era boa, agora as jantas eram horríveis, assim como o café da manhã, que servia apenas pão com manteiga. Outra questão foi o transfer que reservamos através da empresa do Cruzeiro, indo e voltando de Hanoi. Solicitamos a volta para o aeroporto e em nenhum momento foi nos dito que não seria possível levar até lá, e no momento que soubemos que não levariam até o aeroporto e sim só em Old Quarter, foram ríspidos ao tentar resolver, colocando a culpa em nós, os hóspedes. Assim como foi a reação da equipe do barco ao ver nossa avaliação que eles mesmos pediram para fazermos.
A melhor parte sem dúvidas foi o passeio a Viet Hai/Cag Village, que era terceirizado. A comida foi muito boa do almoço, assim como o passeio em si.
Read More
Steve
Wisata dengan Pasangan
10,0
/10
Diulas 46 minggu lalu
Expedia Group verified review
The surrounding areas of ha longbay are beautiful. The staff were great.
Taryna
Wisata dengan Pasangan
8,0
/10
Diulas 59 minggu lalu
Expedia Group verified review
It was beautiful in the bay and the boat itself was very nice. The rooms were clean and comfortable. The staff were helpful and friendly. There is a lot of wait and travel involved and the activities are basic but if you want to relax with beautiful views its perfect.
cindy
Wisata Liburan Keluarga
6,0
/10
Diulas 63 minggu lalu
Expedia Group verified review
The staff contacted me on what’s app the night before around 10 pm to let me know that they were putting us on another cruise, I was upset they waited so long to let me know but they assured us the cruise ship was very similar to the cruise ship I originally booked and only been in operation since last year December 2023 but when we got on the cruise ship it was pretty obvious the cruise ship had been running longer than that. Even though the cruise ship was still in good condition there were obvious signs of wear and tear that to me made it hard to believe that it was running less than a year. The transportation to the cruise ship was horrible, they packed over 50 people on to a smaller boat, there was no air circulation and it was so hot, humid, and hard to breathe. The typhoon had just came by a few days prior so there was quite a bit of trash in the bay and they didn’t let us be in Halong Bay at all, we were only able to cruise Lanha Bay which is understandable because there was still so much trash and debris. No wifi available on the boat. Food was ok. Staff on the other hand was very nice and tried to be as accommodating as possible.
Read More
Scott
Teman dan Keluarga
10,0
/10
Diulas 69 minggu lalu
Hotels.com verified review
Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
Francesco
6,0
/10
Diulas 83 minggu lalu
Hotels.com verified review
Avevo questa prenotazione fatta su Hotels.com ma per avere informazioni su dove andare e per la conferma della prenotazione 3 gg prima non c'era un numero WhatsApp facile da trovare. Avevo un numero di telefono e un numero di fax😂😂😂😂 ma esiste ancora chi usa il fax?! Fortunatamente mi ha aiutato la reception dell'Hotel precedente che ha chiamato 3 volte prima che confermassero la mia prenotazione.
La nave era bella, ma per raggiungerla dal porti c'è voluto quasi un ora. Non abbiamo fatto le escursioni perché non eravamo in forma ma sulla nave siamo stati bene. Abbiamo fatto un body massage e credo sia stato uno dei migliori tra Vietnam e Thailandia.personale simpatico e cordiale, cibo tanto ma senza anima, neanche nelle peggiori mense. All'arrivo al porto ho avuto un problema di connessione per cercare di contattare la compagnia che mi doveva portare a Ninh Binh e mi hanno trattato come se ormai non gliene fregava più nulla una volta finito il soggiorno
Read More
Yann
8,0
/10
Diulas 88 minggu lalu
Hotels.com verified review
Très grande et belle cabine, nous avons été surclassés en exécutive suite. Quelques bémols : le jacuzzi ne fonctionnait pas, la porte donnant sur le balcon ne se verrouillait pas et la safety box n’existait pas. Le ménage de la cabine bien que demandé le 2è jour avait été oublié et les activités après le dîner inexistantes à part la pêche aux calamars.
Les plus : le personnel est adorable même s’il est parfois difficile de comprendre leur anglais, Les repas sont très bons. La cabine est spacieuse avec une bonne literie.
Nous avons passé une agréable croisière
Read More
Michael
10,0
/10
Diulas 94 minggu lalu
Expedia Group verified review
Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
Thomas
Wisata dengan Pasangan
10,0
/10
Diulas 103 minggu lalu
Expedia Group verified review
Överlag en bra båttur. Kryssning kan vi inte kalla det.
Lyxig? Nja, lite att ta i. Kan behöva lite underhåll, men inget som stör. Rent och fint och vi sov gott.
Mycket trevlig personal, utflykten dag 2 väldigt intressant. Tycker det fanns mat för alla (vi äter inte fiske el skaldjur).
Gaganjot
Wisata
6,0
/10
Diulas 110 minggu lalu
Expedia Group verified review
Older cruise
ZOHAR
10,0
/10
Diulas 112 minggu lalu
Hotels.com verified review
The boat cruise was a fantastic experience for us. We were impressed by the professionalism and kindness of the crew and manager, who went out of their way to accommodate our needs and preferences. The food was amazing and abundant, and the activities were entertaining and diverse. We loved the views, and the atmosphere.
The only minor drawback was that some of the hotel amenities were a bit outdated and damaged. For example, the shower glass was cracked and he refrigerator in our room was malfunctioning.
I would still highly recommend this boat cruise to anyone who is looking for a fun and memorable vacation.
Read More
Sydney
Wisata dengan Teman
6,0
/10
Diulas 115 minggu lalu
Expedia Group verified review
We really wanted to try a stay in Halong Bay for our trip and booked this cruise. However, our room was a little damaged. We had two twin beds, and one of the ottomans at the end of the bed had a massive yellow stain on it. In addition, one of the windows in our room had a long crack in it (it was probably around 4 feet long total and spanned most of the width of the window). Lastly, when we came in our AC wasn't working at all.
Other than our room, the cruise felt very rushed and the food was plated / presented really well, but the quality of food was really low. Lots of chewy, poorly cooked meats. Our guide for the trip was fantastic and very outgoing, and loved his energy. However, everything else felt lack luster.
In regards to travel, the schedule was not clearly communicated before the trip - we thought we would disembark around 930am and return to Hanoi around 1230pm, however we didn't dock at the marina again until 12pm. The shuttle service they provide to and from the marina also stops at a different, local place for a "bathroom break" for 30 minutes where it feels forced for tourists to buy souvenirs / food. This happened to us both on the way there and on the way back.
Lastly, if you sit outside, you will be harassed by locals on boats trying to sell you snacks, drinks, etc. It was constant.
Overall, we wouldn't book this cruise again. We would want to do 2 nights instead of 1, and try out a different cruise to see how the quality and experience might compare.
Read More
Alias
6,0
/10
Diulas 116 minggu lalu
Hotels.com verified review
I would not say it is a luxurious cruise. No swimming pool on the deck, and food selection is quite scarce especially for us, Muslims. The arrangement is not synchronized. I had been dealing with tons of emails before the departure and when I arrived, they still got my name wrong. The lead tour, Duck could have been slightly nicer (found him to be fierce and sometimes rude when asked more questions). The program and activities were a little bit boring. Took us swimming and kayaking in a dirty part of the ocean. My towel got stained during the trip, and when asked for a new towel from the guide, Andrew, he refused to lend another with an excuse only one towel for one guest (although there were only 5 people in our group and they had around 40 towels on the boat). Viet Hai Village was the only fun thing on the trip. People who only stay for 1 night will not do Viet Village and the Bat Cave is really boring. I found a one-night itinerary is a bit too rushing though. The only thing I liked was the bathtub with jacuzzi inside my room by the glass window. Other than that, it was just okay and it was not a great experience for me.
Read More
Ward
8,0
/10
Diulas 116 minggu lalu
Hotels.com verified review
Good stay. The boat itself is dated but the staff is great, very strict timeline and good Cruise Manager.
Rosanna
6,0
/10
Diulas 117 minggu lalu
Hotels.com verified review
Service was good. Rooms are big and spacious. Food, cleanliness & A/C units definitely need improvement.
Ajay
Teman dan Keluarga
8,0
/10
Diulas 120 minggu lalu
Hotels.com verified review
Overall the stay was good, the cruise has less Vegetarian food options and the rooms had no internal telephone connection.
James
10,0
/10
Diulas 124 minggu lalu
Expedia Group verified review
Thanks Expedia for the opportunity to participate in this cruise 🚢. Excellent choice
Arthur
Wisata dengan Pasangan
10,0
/10
Diulas 125 minggu lalu
Expedia Group verified review
Around the property was wet , the cruise was very nice great staff , delicious food and Halong Bay unique place. The only unexpected unmentioned was the transfer by boat from the terminal to the ship and back again after the cruise. Was bout 45 minutes each way on the slowest launch ever , no kidding we got passed by at least a dozen other launches making transfers . Dats it
Read More
Jumlah review per halaman
20
40
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Buat Pesanan Sekarang
Disclaimer
Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel.
Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.
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Rating & Review Keseluruhan Era Cruise Halong Bay by Venus Group
Sumber lain (88)
9,0
Istimewa
Dari 88 review
Kebersihan
8,8
Kenyamanan Kamar
9,0
Pelayanan dan Fasilitas
9,6
Urutkan dari
Paling Relevan
Preferensi
Lihat Semua
Review Traveler Era Cruise Halong Bay by Venus Group
Jumlah review per halaman
20
40
Review teratas
Ana
10,0
/10
Diulas 16 minggu lalu
Expedia Group verified review
The boat is very nice and the staff is amazing
We had a beautiful suite tga
Pawel
Perjalanan Bisnis dengan Teman
10,0
/10
Diulas 36 minggu lalu
Expedia Group verified review
Amazing cruise, huge cabins, superb food
Verified traveler
Teman dan Keluarga
4,0
/10
Diulas 42 minggu lalu
Hotels.com verified review
Escolhemos este barco pois ele parecia novo, apenas parecia. Nosso quarto tinha cheiro de esgoto, o chão era grudento, como se algo tivesse sido derramado e ninguém limpou, e havia apenas 1 tomada funcionando no quarto inteiro, e esta estava com fios expostos e desmontando da parede. A comida do almoço do primeiro dia era boa, agora as jantas eram horríveis, assim como o café da manhã, que servia apenas pão com manteiga. Outra questão foi o transfer que reservamos através da empresa do Cruzeiro, indo e voltando de Hanoi. Solicitamos a volta para o aeroporto e em nenhum momento foi nos dito que não seria possível levar até lá, e no momento que soubemos que não levariam até o aeroporto e sim só em Old Quarter, foram ríspidos ao tentar resolver, colocando a culpa em nós, os hóspedes. Assim como foi a reação da equipe do barco ao ver nossa avaliação que eles mesmos pediram para fazermos.
A melhor parte sem dúvidas foi o passeio a Viet Hai/Cag Village, que era terceirizado. A comida foi muito boa do almoço, assim como o passeio em si.
Read More
Steve
Wisata dengan Pasangan
10,0
/10
Diulas 46 minggu lalu
Expedia Group verified review
The surrounding areas of ha longbay are beautiful. The staff were great.
Taryna
Wisata dengan Pasangan
8,0
/10
Diulas 59 minggu lalu
Expedia Group verified review
It was beautiful in the bay and the boat itself was very nice. The rooms were clean and comfortable. The staff were helpful and friendly. There is a lot of wait and travel involved and the activities are basic but if you want to relax with beautiful views its perfect.
cindy
Wisata Liburan Keluarga
6,0
/10
Diulas 63 minggu lalu
Expedia Group verified review
The staff contacted me on what’s app the night before around 10 pm to let me know that they were putting us on another cruise, I was upset they waited so long to let me know but they assured us the cruise ship was very similar to the cruise ship I originally booked and only been in operation since last year December 2023 but when we got on the cruise ship it was pretty obvious the cruise ship had been running longer than that. Even though the cruise ship was still in good condition there were obvious signs of wear and tear that to me made it hard to believe that it was running less than a year. The transportation to the cruise ship was horrible, they packed over 50 people on to a smaller boat, there was no air circulation and it was so hot, humid, and hard to breathe. The typhoon had just came by a few days prior so there was quite a bit of trash in the bay and they didn’t let us be in Halong Bay at all, we were only able to cruise Lanha Bay which is understandable because there was still so much trash and debris. No wifi available on the boat. Food was ok. Staff on the other hand was very nice and tried to be as accommodating as possible.
Read More
Scott
Teman dan Keluarga
10,0
/10
Diulas 69 minggu lalu
Hotels.com verified review
Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
Francesco
6,0
/10
Diulas 83 minggu lalu
Hotels.com verified review
Avevo questa prenotazione fatta su Hotels.com ma per avere informazioni su dove andare e per la conferma della prenotazione 3 gg prima non c'era un numero WhatsApp facile da trovare. Avevo un numero di telefono e un numero di fax😂😂😂😂 ma esiste ancora chi usa il fax?! Fortunatamente mi ha aiutato la reception dell'Hotel precedente che ha chiamato 3 volte prima che confermassero la mia prenotazione.
La nave era bella, ma per raggiungerla dal porti c'è voluto quasi un ora. Non abbiamo fatto le escursioni perché non eravamo in forma ma sulla nave siamo stati bene. Abbiamo fatto un body massage e credo sia stato uno dei migliori tra Vietnam e Thailandia.personale simpatico e cordiale, cibo tanto ma senza anima, neanche nelle peggiori mense. All'arrivo al porto ho avuto un problema di connessione per cercare di contattare la compagnia che mi doveva portare a Ninh Binh e mi hanno trattato come se ormai non gliene fregava più nulla una volta finito il soggiorno
Read More
Yann
8,0
/10
Diulas 88 minggu lalu
Hotels.com verified review
Très grande et belle cabine, nous avons été surclassés en exécutive suite. Quelques bémols : le jacuzzi ne fonctionnait pas, la porte donnant sur le balcon ne se verrouillait pas et la safety box n’existait pas. Le ménage de la cabine bien que demandé le 2è jour avait été oublié et les activités après le dîner inexistantes à part la pêche aux calamars.
Les plus : le personnel est adorable même s’il est parfois difficile de comprendre leur anglais, Les repas sont très bons. La cabine est spacieuse avec une bonne literie.
Nous avons passé une agréable croisière
Read More
Michael
10,0
/10
Diulas 94 minggu lalu
Expedia Group verified review
Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
Thomas
Wisata dengan Pasangan
10,0
/10
Diulas 103 minggu lalu
Expedia Group verified review
Överlag en bra båttur. Kryssning kan vi inte kalla det.
Lyxig? Nja, lite att ta i. Kan behöva lite underhåll, men inget som stör. Rent och fint och vi sov gott.
Mycket trevlig personal, utflykten dag 2 väldigt intressant. Tycker det fanns mat för alla (vi äter inte fiske el skaldjur).
Gaganjot
Wisata
6,0
/10
Diulas 110 minggu lalu
Expedia Group verified review
Older cruise
ZOHAR
10,0
/10
Diulas 112 minggu lalu
Hotels.com verified review
The boat cruise was a fantastic experience for us. We were impressed by the professionalism and kindness of the crew and manager, who went out of their way to accommodate our needs and preferences. The food was amazing and abundant, and the activities were entertaining and diverse. We loved the views, and the atmosphere.
The only minor drawback was that some of the hotel amenities were a bit outdated and damaged. For example, the shower glass was cracked and he refrigerator in our room was malfunctioning.
I would still highly recommend this boat cruise to anyone who is looking for a fun and memorable vacation.
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Sydney
Wisata dengan Teman
6,0
/10
Diulas 115 minggu lalu
Expedia Group verified review
We really wanted to try a stay in Halong Bay for our trip and booked this cruise. However, our room was a little damaged. We had two twin beds, and one of the ottomans at the end of the bed had a massive yellow stain on it. In addition, one of the windows in our room had a long crack in it (it was probably around 4 feet long total and spanned most of the width of the window). Lastly, when we came in our AC wasn't working at all.
Other than our room, the cruise felt very rushed and the food was plated / presented really well, but the quality of food was really low. Lots of chewy, poorly cooked meats. Our guide for the trip was fantastic and very outgoing, and loved his energy. However, everything else felt lack luster.
In regards to travel, the schedule was not clearly communicated before the trip - we thought we would disembark around 930am and return to Hanoi around 1230pm, however we didn't dock at the marina again until 12pm. The shuttle service they provide to and from the marina also stops at a different, local place for a "bathroom break" for 30 minutes where it feels forced for tourists to buy souvenirs / food. This happened to us both on the way there and on the way back.
Lastly, if you sit outside, you will be harassed by locals on boats trying to sell you snacks, drinks, etc. It was constant.
Overall, we wouldn't book this cruise again. We would want to do 2 nights instead of 1, and try out a different cruise to see how the quality and experience might compare.
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Alias
6,0
/10
Diulas 116 minggu lalu
Hotels.com verified review
I would not say it is a luxurious cruise. No swimming pool on the deck, and food selection is quite scarce especially for us, Muslims. The arrangement is not synchronized. I had been dealing with tons of emails before the departure and when I arrived, they still got my name wrong. The lead tour, Duck could have been slightly nicer (found him to be fierce and sometimes rude when asked more questions). The program and activities were a little bit boring. Took us swimming and kayaking in a dirty part of the ocean. My towel got stained during the trip, and when asked for a new towel from the guide, Andrew, he refused to lend another with an excuse only one towel for one guest (although there were only 5 people in our group and they had around 40 towels on the boat). Viet Hai Village was the only fun thing on the trip. People who only stay for 1 night will not do Viet Village and the Bat Cave is really boring. I found a one-night itinerary is a bit too rushing though. The only thing I liked was the bathtub with jacuzzi inside my room by the glass window. Other than that, it was just okay and it was not a great experience for me.
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Ward
8,0
/10
Diulas 116 minggu lalu
Hotels.com verified review
Good stay. The boat itself is dated but the staff is great, very strict timeline and good Cruise Manager.
Rosanna
6,0
/10
Diulas 117 minggu lalu
Hotels.com verified review
Service was good. Rooms are big and spacious. Food, cleanliness & A/C units definitely need improvement.
Ajay
Teman dan Keluarga
8,0
/10
Diulas 120 minggu lalu
Hotels.com verified review
Overall the stay was good, the cruise has less Vegetarian food options and the rooms had no internal telephone connection.
James
10,0
/10
Diulas 124 minggu lalu
Expedia Group verified review
Thanks Expedia for the opportunity to participate in this cruise 🚢. Excellent choice
Arthur
Wisata dengan Pasangan
10,0
/10
Diulas 125 minggu lalu
Expedia Group verified review
Around the property was wet , the cruise was very nice great staff , delicious food and Halong Bay unique place. The only unexpected unmentioned was the transfer by boat from the terminal to the ship and back again after the cruise. Was bout 45 minutes each way on the slowest launch ever , no kidding we got passed by at least a dozen other launches making transfers . Dats it
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