Lanelay Hall Hotel & Spa

Amazing location and facility, staff were so helpful! Room was clean and tidy but could hear next door’s conversations quite clearly! Spa worth a visit and breakfast was fantastic

Food was amazing and very friendly helpful service. Room was a bit noisy with paper thin wall and we could hear conversatiosn from the room next door. Couldn't turn the temperatrure of the shower down and was way too hot for comfort.

Stunning location and facilities. A real gem of a hotel and one that I would happily stay at again. The staff were impeccable. The room, memorable and the food and service, exceptional.

Really lovely stay with good facilities and nice staff. My only complaint was that our room was next to the door way where we could hear everything in the corridor and there were people fighting outside in the middle of the night. So definitely avoid Clock Tower room 1. Also, it would be good if the spa could have a few more seated areas as we had to leave as there was no where to sit. We did come back later though and then we ended up having the spa area to ourselves. Would definitely stay here again as it was lovely, we just wouldn’t stay in the same room.

Very friendly staff, lovely Sunday evening meal and a great room

Everything was exceptional It would have been nice to have the outdoor spa facility included in your stay rather than a surcharge but that would be my only niggle we had a fabulous one night stay

Had a lovely stay for my birthday, everyone was welcoming and we were happy with the room. Had breakfast in the morning, plenty of choice and very tasty. Second time staying and would stay again.

Beautiful hotel and spa with excellent service from all staff. Surpassed my expectations. The outdoor vitality pool was fantastic, worthy the extra cost, and the indoor pool was beautiful. I especially appreciated the ability to order drinks and have them delivered poolside, a really superb addition. Our suite was large and tastefully decorated with a beautiful bathroom and large free-standing bath. Our room was quiet and the bed extremely comfortable. Very clean everywhere. Superb staff, especially the bar waiter. We would definitely return.

Had a lovely stay for my partners birthday. Stayed in one of the deluxe king suites and was blown away at how beautiful it is. Food was absolutely incredible too

Beautiful hotel, great service and the Blok restaurant was very nice. Disappointing with such limited use of spa facilities, which we couldnt use due to the timing of our evening meal, amd breakfast. Overall a lovely hotel though, would stay again but be a little more savvy with planning to maximise the stay. One thing to bare in mind is the additional costs for your stay. £25 early check in, £18 breakfast (pp), extra cost to use the outdoor heated pool and, of course, treatments at circa £90pp each. Including food and treatments, a £160 hotel stay amounted to a £700 single night experience. So make sure you budget and time activities well to get the most from your stay 👍

What an amazing hotel. Beautiful hotel, lovely romantic resteraunt by why of why is the spa pool cold and not hot? Everyone entering the pool said the same. After a dip it was then too cold to lie about on the loungers to relax. Small change would mean the perfect hotel.

After a long drive from Sussex, I was looking forward to experiencing the charms of this reputable establishment. 15 minutes after the check-in, I was back on the road, heading towards Llanerch Vineyard, with no refund for a deluxe room, which had turned out to be a fancy janitor's closet located right next to the stairs in a busy corridor, with another door and a tiny window carved into what looked like a boarded-up shop front (both facing the car park), tiled floor, a stained, previously pink armchair in the corner, a hospital-style accessible wet room complete with a shower chair (I had not booked an accessible room) and amplified shuffling of upstairs guests (in addition to the nattering coming from the corridor and the car park) - life imitating a Father Ted episode. I graciously accepted the fact that they were fully booked that evening and therefore unable to offer an alternative room, but I was still rather shocked when the receptionist refused to offer any compensation after admitting she understood where I was coming from. Having worked in the service industry and always treated the staff with utmost respect (scenes, finger-wagging and reciting consumer rights are not part of my playbook), I was expecting reciprocation - some acknowledgement of them having failed to deliver - but all I got was a shrug and a reminder of their terms and conditions.

Lovely setting! Quiet and relaxing. Just what we were looking for. Perfect couple’s getaway.

Stayed for my 40th birthday, had a meal in the restaurant, everything was great and I was given a free glass of Prosecco. Even had a view into the kitchen. Nice big room.

Absolutely excellent stay

Beautiful place, rooms lovely, staff were amazing definitely return and recommend.

It wasn't to big, very cosy.

Quiet, comfortable room. Nice bed. Good pillows. Unfortunately there was a very strong smell in reception due to burning candles and lillies.

Everything was great!

This is a fabulous spa and independent hotel. Staff were very efficient and friendly. We had a basic room but it was far from basic, a very comfy stay. Restaurant wow. Thank you Bonnie for serving our meals with a smile.