The Castle Hotel

D

The room was dirty, especially the bathroom but breakfast staff was very friendly and helpful.

Friendly helpful staff

Such lovely staff but the floor in the bathroom was full ofhairs and the carpet had sooo many bits 😅 but the bedding was nice and fresh

Very clean room and the staff were very nice and helpful with anything you needed .....so much variety for the breakfast menu !!! .......very enjoyable .

Very dated and in need of modernising. Very friendly and helpful staff

Tried to cancel. Manager wouldn’t respond. Still got charged even though I didnt stay there. Manager refused to refund. Absolutely diabolical. DO NOT STAY HERE.

The property fell far short of what could reasonably be described as a hotel, more like rooms situated above an empty pub. On arrival, I was shown a basic breakfast room and told to operate the tea urn myself if i was to come down before 8am; only cereals were available. Access to the rooms was via a staircase with filthy, heavily stained carpet, and it appeared that only myself & my colleague were residents. My room had a damp smell, a double bed, and minimal furnishings. The en-suite area was horrendous: although the toilet was clean, there was no soap provided, just a couple of tubes of combined hair/body wash. The shower was lined with black mould, and the sink contained multiple hairs. Back in the bedroom, the carpet had clearly not been vacuumed and was littered with crumbs and various stains. A shelf was marked with numerous cup rings, and the single mug provided was stained. Nothing felt clean enough to use. The bar was completely empty, so we chose to dine at a nearby Nepalese restaurant instead. Later, I attempted to watch TV in the room, only to find that no channels were available. Unable to relax and concerned about possible bites, I remained fully clothed on the bed until morning—waking physically fine but mentally exhausted. We left the property at 07:45 without encountering any staff and went elsewhere for breakfast. My firm recommendation is to avoid this establishment entirely, and not to confuse it with the similary named Castle of Brecon Hotel!

Nice place, nice people. Good breakfast

The lady who checked us in appeared to not know what she was doing. When we called to say we wanted to check out we mentioned the issues we had with the room and were told by someone else we had been put in the wrong room. No 9ne gave us their names. Didnt see anyone else for the majority of our stay

Absolutely great pet friendly hotel.breakfast was good with plenty to choose from and cathy the host was very friendly and couldn’t do enough for us so we thank you for that. Super smashing great

The room was clean and tidy. Super fish and chips for evening meal.

The owners were very friendly and helped me arrange a taxi for travel into Brecon

Parking area can be overcrowded due to fish shop. Rest was perfect

Parking was easy, staff were absolutely wonderful, nothing too much trouble, room was clean, everything we needed, great water pressure in the showers, great chippy next door which we enjoyed relaxing in the room, plus a free continental breakfast. Can not fault anything

Nothing like the photos. Very out dated and not clean. From entering the hotel, the entrance not clean or welcoming. All key were on a table by the door. Dirty carpets. Leading up to our room dirty carpets and hadn’t been decorated for along time. All doors to the rooms were open. All scruffy rooms. Quit covers massive for the quilts and hanging to the floor. We walked into our , very scruffy and floor to the bathroom very stained and not clean. At this point we decided that we would not be staying at this hotel. Not worth £89.00 per night. We have asked for a refund with hotels.com

Basic but good value for money. Parking good. No staff on site at check-in, had to phone a mobile and get own keys/room allocation from a diary on the bar. Steep stairs, difficult for those with mobility issues as no staff available to assist. Bar unstaffed at the time (helped by a local customer who does casual work in the bar), and minimal choice of wines. Restaurant present (green plastic tablecloths), but only available food was by take away from next door fish&chip shop (annexed to the hotel) with usual fish&chip shop menu. Room adequate though compact. Washbasin very small, very difficult to fill the kettle. Nice shower. Room clean, but not serviced between day1&2. Second day, restaurant as before, went to local pub. On return, bar had closed at 8pm. Continental breakfast only (self service) but OK.

Property tired and needs lots of improvement.Continental breakfast abysmal. Overpriced and not recommended.

Rom was clean and tidy, states it a hotel but it’s more like a family run BnB. Very smooth stay in a small village in wales. Can’t really fault the place

Poor house keeping and poor breakfast overpriced for what you get