ケアンズ ビーチ リゾート

Wifiが繋がらない

I got sexual abusive remarks and harassment from hotel receptionist. my check out day around 9:20AM ( my check out time was 10:00). I was sleeping but suddenly cleaner was in my room and cleaner saw my private part. I have never experience like this in my life also from my religious reason it's extremely horrible thing. I got upset and complain to reception but, the receptionist said the clear was know on your door three times nothing wrong. I completely could not understand what the receptionist said. then I got down to the reception place , and asked I want to talk with the manager but the receptionist refused. the cleaner was apologized me, However the super arrogant reception said " We will report to police because you yelled to us" " I will report to booking.com and I make you never use that again" also the receptionist using the word of sexual abusive remarks to me ( I can't write the exact word here because of here is public comment place and it was so dirty word) and the receptionist shouted to me " Go away now ! Go home!" other staff grab my body ( this meant same as physically assault ) and kicked me out. before my check out time.I can't accept this most horrible experience. I am going to ask to legal service with evidence as whole recorded conversation.

市内から適度に離れていて、のんびりできるよい場所でした。 プールはそれほど広くないですが、逆に遊んでる子どもに目が届きやすかったですね。 キッチン・ランドリー共に設備は十分にそろっています。 IHの場所が角にあって若干使いづらかったかな？ 今回は１階でしたが、２・３階へ階段で上がるのは荷物次第で大変かも。 スタッフはフレンドリーで親切でした。 近くのカフェも居心地よかったですよ。

ケアンズ市内とは空港から反対側にあるので、レンタカー利用でポートダグラスやパームコーブほど高くなく、ビーチ沿いのコンドミニアムがいいならピッタリ。 部屋は新しくないので特別きれいではないけれど、清潔でした。 ルームサービスは三日に一度と書いてありましたが、タオル交換のみで掃除はなかったようです。

まわりにはショップもレストランも少なくて不便はこの上ないが、静かでわずらわしくない環境がよい。

Nice location, clean comfortable room, friendly staff

Free undercover parking. Great position on the beach and lovely rooms with washer and dryer which is super handy!

We had a great stay. The area is very quiet. There's a great cafe restaurant directly across the street and the patio of the cafe faces the sea. Every Saturday there's live music from 3-6pm. The bus runs runs right in front of the complex so it's easy to get to Smithfield mall in less than 15 minutes on the 120 bus or Cairns Central Shopping Center where you can find groceries at Coles or Woolworths. We really liked the apartment. The sofa and bed were very comfortable and the staff were very friendly and helpful. We would love to stay again.

The resort could use some upgrades in the living room furniture and air-conditioning. They also should ensure there’s enough toilet paper in the room before they arrive. We only had a partial roll of toilet paper so we informed them. They said they’d bring it to us the next day and never brought it. It only has a/c in the bedroom so the rest of the place doesn’t get the full effect of the a/c cooling system.

Beach across the street from the property is really nice but does not have chairs or umbrellas for rent so you'll need to bring your own. Also plan on bringing your own beach towels.

Staff, girl at counter was very nice to us. pool was great.

Checking in was easy, however the wifi didn't work. The air conditioning was in the bedroom only not the whole unit. There was no oven in the unit as indicated

We enjoyed our stay here. As we had a longer stay and from interstate would have been good if when they did the refresh they replenished the Tea and Coffee etc. Also wifi was always dropping out and I used a lot of my data on my phone to watch Netflix, etc.

Needs a massive renovation, it’s smelly, dirty, beds so uncomfortable and the pillows ! It’s very out dated. It’s absolutely NOT a four star! Wouldn’t recommend! Not going back!

Staff were very friendly and helpful

Location at Hollaways Beach was the best

2 Day R&R stay en route to Brisbane is in an ideal location for the beautiful beach, great pool at the property. Our apartment was spotlessly clean although the 3 flights of stairs with our luggage was a bit of a pain. Easy late check in and Ruby the next day at the desk was super helpful. WiFi was awful but they are upgrading it and some smells from other people’s cooking but no real complaints. A 10am check out was a bit too early for us compared to other properties like this we use.

Appreciated the early check that was great. I wouldn’t call the place a resort more a complex with some lovely apartments in desperate need of major maintenance it could be a beautiful place apartments owned individually and run by hotel management. Cleanliness was not the best and things were falling apart or not working in the apartment. One side of couch had a horrible smell wasn’t nice to sit there. No lifts so we were glad we were on the bottom floor even though we paid extra for an ocean view that really as t there. Pool area was lovely our little girl loved it. Overall it was good just in need of some TlC. Perth WA

Clean comfortable but a little old Overall no complaints

Nice big balcony, pool-spa great. Easy parking. Friendly staff