シトラス モーテル

The bedside lighting did not work and the aircon shut down within seconds of being switched on. On reporting it to reception my wife received a brash response of "how can you report this 5 minutes before my shift is finishing - I do not have time to call an electrician". We asked for a new room, but were told that all were occupied only to be handed a key at 7.30 the next morning for us to move into a perfectly clean unoccupied room by the lady on duty.

The words cozy and dingy both apply. A double bed and 2 singles squeezed into a small space with just enough distance to walk around. Old wooden side table drawers without runners you struggled to open and close. Stains on the bed covers but the sheets were clean and the beds were comfy. Tiny bathroom like the ensuite you get in a 1960s home, small vanity toilet and shower. Shower was old, discoloured in places with a sliding door that was no longer connected to each panel so there was always a gap when it was ‘closed’. Coffee and tea amenities provided we didn’t use, packaged soap bars and some tiny tubes of shampoo and conditioner. Heater worked well, a split system. Brick interior walls and minimal lighting so one side of the room was very dark with no lighting (the area with the cupboard and suitcase storage of all places). Think I overpaid for what we got, fine to sleep a night but not a room you want to spend time in.

Good price, good location, clean & comfy bed. Recommended.

parking good

Drawers were not cleaned so much rubbish in it... Mid Night so many people were outside our room making noise....

dirty kettle / water heater, no internet, dirty pool

Room didn’t seem very clean

Disappointing experience

Location is good next to KFC, so a quick meal is easy and there is Aldi just behind the motel. A short drive and you are in the centre of the city. But the room is basic with standard coffee and tea provided. However, the bed is not as good and we can feel the bed springs on some part of the mattress. For us it was a one night stop on a road trip so it was fine for the price.

Was not aware of breakfast

Basic but did well

Room was nice neat and tidy, only problem was the rude staff when checking in and cleaning lady was also not so nice.. other then that nice room for price

Accomodation ok, but sofa in room was not so clean very grubby, it was a turn off.

Room was fine....The pool was disgusting!...Stayed for 6 nights looking forward to a dip in the pool as it was a week of above 40°c....The pool had a green tinge & bottom of the pool was yellow..too afraid to swim in case we got sick...extremely disappointed...

Good service 👍

The bathroom needs to be totally renovated. The towel rails fell off the first time we took a towel off. I reported it the following morning and still hadn’t been repaired one our exit 3 days later. The plastic hand basin had cracks in it and a hole. The tap swiveled around when it shouldn’t. I couldn’t reach the rail in the closet to hang up my things. The daily service was basically just empty the bins. The pool needs a thorough clean. It dirt everywhere in it.

Pool looked great in the photos, however, it was not cleaned properly and had water boatmen fly and backswimmers doing laps. The algal bloom on the bottom had attempted to be cleaned but was no where near effective. On a 38 degree day, it was very disappointing to not be able to use the pool. The hotel room was outdated and grimy. Dirty marks on the walls. Old pepperoni stick on one of the bed heads. Stains on the towels. Bathroom basin cracked and the towel rack fell off from a slight bump. We weren't brave enough to use the shower. Quite noisy from the road traffic. The one positive was the air conditioning was new and working really well. Bed linen was fresh.

Cleaning

A part of the shower screen door was missing so there was a wide gap when having a shower, there was a dirty rag under the bathroom sink where it looks like it had been leaking water, the mattress was very hard, a light fixture was coming out of the ceiling, no breakfast and no milk offered on arrival for coffee or tea.

Staff very friendly, room good value.