The 2 bedroom we had for the night was comfortable and well maintained. Although we could see marks and scratches on the furniture, the unit was clean and the carpet seemed new. Best of all, it is a pet friendly hotel which is rare in Australia, sadly. Our baby Shiba loved her stay. Thank you for being so accommodating to families with pets. We will be back.
Close to the station, and near by the shopping area.
The WiFi was working at first, but as soon as the hotel changed the system, it did not work (that happened on the last day of our stay).
It should be working by now!
The room and amenities were really run down amd neglected. Balcony area looked looked it hadn't been cleaned in years and the balcony garden was only weeds. The shower leaked terribly. Not good!
Justin
レジャー 家族旅行
4.0
/10
14週間前にレビューしました
Expedia Group verified review
Room was very old and run down, needs a revamp
John
6.0
/10
15週間前にレビューしました
Hotels.com verified review
work site outside
Charles
出張
2.0
/10
16週間前にレビューしました
Hotels.com verified review
This is a very run down building that was purchased for complete reno inluding new beds and air-conditioning and painting, none have been started , bedding and air-conditioning was unacceptable for paying money(422)$ This a fraudulently behaviour on behalf of Mantra and hotels .com because they sell you a room with air condition but the hotel owners know that it doesnt work. So I ask you ? Isn't this selling something and getting paid but not honouring the commitment? The bed is ready for rubbish tip..ask the owners . They will tell you what they are doing .
続きを読む
Sarah
レジャー 家族旅行
4.0
/10
16週間前にレビューしました
Expedia Group verified review
Normally Mantra rooms are clean & modern. Mantra Wollongong was unfortunately very grotty from the time we entered reception to the time we left. Foyer needed a good sweep & mop, as did the elevator floor. Rooms were specious and beds comfortable, but lounges were stained, benches and furniture in need of a good wipe down, tiles in bathroom mouldy. The whole place needs a good refresh. I didn't realise the property allowed pets...saw 4 groups with large dogs taking them in and out of their rooms. We probably won't stay again unfortunately.
続きを読む
Yousif
レジャー 家族旅行
6.0
/10
17週間前にレビューしました
Expedia Group verified review
so hot as No aircons in the bedrooms. Everything was basic. Need renovation. The staff very friendly.
Jane
レジャー 子どもと 一緒に
4.0
/10
17週間前にレビューしました
Expedia Group verified review
The room was….. dirty. A very tired old room. Old food in the drain in the sink, stains all over the carpet. The sheets were nice and clean, parking was good, friendly helpful staff. But for the price of the room for one night didn’t match the standard of the room.
Judy
レジャー 家族旅行
2.0
/10
17週間前にレビューしました
Expedia Group verified review
The room was dirty, dust was everywhere. The walls had scuff marks and the room smelled stale. Very disappointed. Not worth the cost at all and was very surprised that Accor would have a property at this low standard. Only one old air conditioning unit in the living room, and old fans from kmart in the room which were damaged.
Michelle
レジャー 家族旅行
8.0
/10
18週間前にレビューしました
Expedia Group verified review
Clean, spacious & quiet
Estrellita
10.0
/10
18週間前にレビューしました
Expedia Group verified review
yes room is spotless, staff very nice helpful.
Emma
レジャー 家族旅行
6.0
/10
19週間前にレビューしました
Expedia Group verified review
Staff were lovely room is quiet out dated and run down but comfortable enough for a weekend stay
Matthew
レジャー 子どもと 一緒に
2.0
/10
19週間前にレビューしました
Expedia Group verified review
Room was dirty. There was built up thick dust on the TV cabinet. Bed was uncomfortable, The balcony looked like it hadn’t been cleaned ever, there were multiple red back spiders and cob webs along the balcony edge which my toddler almost grabbed, the lift kept breaking down and would take forever.
Shower was dirty and shower head kept falling off,
Service not great, do not recommend!
続きを読む
Anthony
レジャー 家族旅行
6.0
/10
19週間前にレビューしました
Expedia Group verified review
The only real problem with the hotel at the moment and for a while yet by the look of it was that there was a construction site right next door and it started very early in the morning. Not very relaxing . The room ok clean wise could have been better. Staff were good
Helen
レジャー 家族旅行
6.0
/10
19週間前にレビューしました
Expedia Group verified review
Room & staff were good. Only one elevator for the whole building which was very slow.
There was also a building site in the adjoining block.
JARIN
2.0
/10
20週間前にレビューしました
Expedia Group verified review
Room smelt like seafood (? Previous tenant) and the dishes were left unclean with food on them. Would not stay again
Lars
友人&家族 家族旅行
8.0
/10
21週間前にレビューしました
Hotels.com verified review
Mycket bra personal. Rummen var bra men AC funkade inte i första rummet. Vi blev flyttade till ett annat. Stort plus att det ganns tvättmaskin och torktumlare på rummet.
Jonas
レジャー 家族旅行
4.0
/10
23週間前にレビューしました
Expedia Group verified review
microwave not working. too hot inside the room. can only feel the aircon in the lounge. didnt have atleast ceiling fan inside the room. rooms not soundproof. loud noises of cars outside the streets at night too distracting.
Close to the station, and near by the shopping area.
The WiFi was working at first, but as soon as the hotel changed the system, it did not work (that happened on the last day of our stay).
It should be working by now!
The room and amenities were really run down amd neglected. Balcony area looked looked it hadn't been cleaned in years and the balcony garden was only weeds. The shower leaked terribly. Not good!
Justin
レジャー 家族旅行
4.0
/10
14週間前にレビューしました
Expedia Group verified review
Room was very old and run down, needs a revamp
John
6.0
/10
15週間前にレビューしました
Hotels.com verified review
work site outside
Charles
出張
2.0
/10
16週間前にレビューしました
Hotels.com verified review
This is a very run down building that was purchased for complete reno inluding new beds and air-conditioning and painting, none have been started , bedding and air-conditioning was unacceptable for paying money(422)$ This a fraudulently behaviour on behalf of Mantra and hotels .com because they sell you a room with air condition but the hotel owners know that it doesnt work. So I ask you ? Isn't this selling something and getting paid but not honouring the commitment? The bed is ready for rubbish tip..ask the owners . They will tell you what they are doing .
続きを読む
Sarah
レジャー 家族旅行
4.0
/10
16週間前にレビューしました
Expedia Group verified review
Normally Mantra rooms are clean & modern. Mantra Wollongong was unfortunately very grotty from the time we entered reception to the time we left. Foyer needed a good sweep & mop, as did the elevator floor. Rooms were specious and beds comfortable, but lounges were stained, benches and furniture in need of a good wipe down, tiles in bathroom mouldy. The whole place needs a good refresh. I didn't realise the property allowed pets...saw 4 groups with large dogs taking them in and out of their rooms. We probably won't stay again unfortunately.
続きを読む
Yousif
レジャー 家族旅行
6.0
/10
17週間前にレビューしました
Expedia Group verified review
so hot as No aircons in the bedrooms. Everything was basic. Need renovation. The staff very friendly.
Jane
レジャー 子どもと 一緒に
4.0
/10
17週間前にレビューしました
Expedia Group verified review
The room was….. dirty. A very tired old room. Old food in the drain in the sink, stains all over the carpet. The sheets were nice and clean, parking was good, friendly helpful staff. But for the price of the room for one night didn’t match the standard of the room.
Judy
レジャー 家族旅行
2.0
/10
17週間前にレビューしました
Expedia Group verified review
The room was dirty, dust was everywhere. The walls had scuff marks and the room smelled stale. Very disappointed. Not worth the cost at all and was very surprised that Accor would have a property at this low standard. Only one old air conditioning unit in the living room, and old fans from kmart in the room which were damaged.
Michelle
レジャー 家族旅行
8.0
/10
18週間前にレビューしました
Expedia Group verified review
Clean, spacious & quiet
Estrellita
10.0
/10
18週間前にレビューしました
Expedia Group verified review
yes room is spotless, staff very nice helpful.
Emma
レジャー 家族旅行
6.0
/10
19週間前にレビューしました
Expedia Group verified review
Staff were lovely room is quiet out dated and run down but comfortable enough for a weekend stay
Matthew
レジャー 子どもと 一緒に
2.0
/10
19週間前にレビューしました
Expedia Group verified review
Room was dirty. There was built up thick dust on the TV cabinet. Bed was uncomfortable, The balcony looked like it hadn’t been cleaned ever, there were multiple red back spiders and cob webs along the balcony edge which my toddler almost grabbed, the lift kept breaking down and would take forever.
Shower was dirty and shower head kept falling off,
Service not great, do not recommend!
続きを読む
Anthony
レジャー 家族旅行
6.0
/10
19週間前にレビューしました
Expedia Group verified review
The only real problem with the hotel at the moment and for a while yet by the look of it was that there was a construction site right next door and it started very early in the morning. Not very relaxing . The room ok clean wise could have been better. Staff were good
Helen
レジャー 家族旅行
6.0
/10
19週間前にレビューしました
Expedia Group verified review
Room & staff were good. Only one elevator for the whole building which was very slow.
There was also a building site in the adjoining block.
JARIN
2.0
/10
20週間前にレビューしました
Expedia Group verified review
Room smelt like seafood (? Previous tenant) and the dishes were left unclean with food on them. Would not stay again
Lars
友人&家族 家族旅行
8.0
/10
21週間前にレビューしました
Hotels.com verified review
Mycket bra personal. Rummen var bra men AC funkade inte i första rummet. Vi blev flyttade till ett annat. Stort plus att det ganns tvättmaskin och torktumlare på rummet.
Jonas
レジャー 家族旅行
4.0
/10
23週間前にレビューしました
Expedia Group verified review
microwave not working. too hot inside the room. can only feel the aircon in the lounge. didnt have atleast ceiling fan inside the room. rooms not soundproof. loud noises of cars outside the streets at night too distracting.