オークス アデレード大使館スイーツ

ゴミの清掃やタオルの補充がなかった。朝食付きだったか、朝食ビッフェの品質は最悪レベル。ただスタッフはみんなよかった。

2ベッドルームジャグジー付の部屋に家族4人で2泊しました。、旅先の外食に飽きていたので広くて使いやすい台所で鍋でご飯を炊きました。ひさびさの和食に家族はほくほく。洗濯機、乾燥機、食洗機、食器などもひととおｒついて自宅にいると同じ、いえそれ以上に快適でした。眺めもとてもよく、グレネルグの海岸の方まで見渡せました。　年始でしたが近くの充実したコンビニも開いていて、ランドルモールまでも徒歩5分で買い物にも便利でした。　難点は、リビング側の窓の下が歓楽街で夜遅めの時間まで音楽が聞こえたことです。大みそかだったら寝られなかったかもしれませんね。部屋の向きのリクエストができるならトラムの通る北向きにするとよいと思います。

アデレードのシティー自体がほぼ徒歩圏内なので歩いてどこでもいけます。ホテルの近くにはシティー内無料のトラムが走っているので、しかも夜の１２時過ぎまで走っているので便利。スタンダードデラックスに一人だったのですが、もちろん部屋も広く、二人でも十分なくらい。１１階で眺めもよくこの価格で最高に満足でした。ただシャワーが備え付けで日本人にとっては使いずらいかも…外国のホテルなれしてる方は大丈夫ですね。五泊しましたが静かに快適に過ごせました。次回もアデレードにきたらまたこのホテルに泊まると思います。

場所は中心に近く、無料のバスやトラムの駅にも近かったので助かりました。ホテルから直接、空港まで行くバスを予約できるもの良かったです。ただ食器類はそれほどきれいではなかったので洗いなおしたりしました。長期で泊るには良いホテルだと思います。

かなり設備はきれいでゆとりある空間の部屋だった。 とても良い雰囲気でホテルを活用できた。

Initially we were given a balcony opposite a (admittedly very quiet) building site but with no view at all Bhagya on reception was very sympathetic and switched us to a room with a beautiful sunny view of the Adelaide Oval which made such a difference to our stay

The hotel did not accept my booking and turned me away. I've been trying to report this to Hotels.com but all i get is an AI response which is very disappointing as I've stayed over 50 nights

Car park next door was very noisy throughout the night And we waited nearly half an hour to fit in a lift this morning But the room was great for us to have weekend away great set up

Good value for money. Had balcony room however could only look at a wall

Check in staff were ok. Room is very old and tired. Mould everwhere in the shower. I wouldn't stay there again.

Balcony was great and a light bright clean room. Beds were comfy

Fantastic room and view, staff were lovely. Spa was lovely. Breakfast was a voucher for the Coffee Club, which has a great range, but next time I would just skip the breakfast option and pay for what I want, as I was paying the difference anyway, and that way I am not locked into the same place.

The property is located close to food, entertainment, shopping and local transport.

Yes - very comfortable accommodation, very friendly staff, happy to help in every way.

Parking was terrible

Very different to photos. Bathroom needs deep clean - lots of mould. Whole apartment needed deep clean - walls and skirting boards visibly dirty and full of dust and dirt.

Room really comfy and spacious. No view but no matter. Staff courteous.

The bathroom was full of mould. The side of the cupboard attaching the lounge as filthy- food and fingerprints all over it. The dishwasher smelt shocking. The pool was cold. The spa was out of order. Parking was a nightmare even though parking is attached to the site. It was also extremely expensive to park although I had been told it was included.

The in-room phone is also out of order, making it inconvenient and frustrating to contact reception. On top of that, the Wi-Fi is not working, which is unacceptable for a hotel in this price range and adds further inconvenience to my stay. Most importantly, I had requested a room with a view well in advance, two weeks prior to my stay, yet I was given a room facing a wall. This was a key part of my booking request, and it feels as though my preference was completely disregarded. On 02/10/2025 at around 10:30 am, the white lady in charge at the reception was extremely rude and displayed a dismissive attitude when I asked if there was another room available for an upgrade. Her behavior was unprofessional, discourteous, and completely unacceptable for someone in a customer-facing role. Staff dealing with customers should know how to communicate with basic courtesy, including maintaining professionalism, showing respect, and at the very least offering a welcoming smile. The hostility and lack of respect I experienced were clearly discriminatory and gave the impression of racial bias, which is unacceptable in any professional setting. For the price being charged, I am highly disappointed

Great property, convenient location