Oaks Adelaide Embassy Suites

The Dishwasher was out of service when we walked into the room, we did not travel all the way from Tasmania to wash dishes it’s a holiday very ordinary Adelaide. Also the shower was full of mould on the tiles and ceiling hope we do not get sick. The shower has not been cleaned for years. Do not stay there.

Perfect location near the tram and festival centre… walk distance from CBD

Staff where amazing and great location. Rooms could do with a bit of a spruce up. New blinds would be great to replace the ones that didnt work. Overall, we would definitely book there again.

The hotel is in a central location but it’s tired. Beds are quite hard, one of the lifts is out undertaking maintenance… Guess the price reflects this but I would have expected better from the Oaks brand

Good stay

The room was very clean. The check in staff member was friendly and it was a very smooth process. Great location to public transport, food and shopping activities.

Spacious room and close to town. A bit aged with mould in the shower and floor has marks. Needs a good clean

I had a great stay at Oaks Adelaide Embassy Suites. It is a very comfortable service apartment and well suited for longer stays. Having a washing machine and a stove in the apartment was a big plus, as it made it easy to cook meals and do laundry. The apartment was well maintained and the service was good. Overall, a convenient and practical place to stay in Adelaide.

Road works and building works made it hard to get to. Twin beds were not organised and getting out of the car park required a 3 point turn. Should definitely reduce prices for the inconvenience

The staff are amazing, the rooms are great value for money.

wet towels in bathroom. Dish washer not usable. No fresh towels in second bedroom. No hand towels or bathmat. Noise from Hindley St Friday and Saturday nights till 5.00am. Staff quick to resolve towel situation.

A great stay as always. Perfectly located & well maintained

Room had not been cleaned properly there was dirt and grime everywhere, the bathroom shower and tiles had black grime in many places. there was build up of dust and dirt in air con and bathroom fan

Clean room, lovely staff

Room was very rundown. Pictures didn't match where we were staying. Disappointed overall.

We were originally so happy with Oaks Adelaide. Our apartment was huge! Two bedrooms and two bathrooms, a lounge room with enough couches and comfy chairs for all of us plus a kitchen table and chairs. There was also heaps of cupboards and storage, more than I have at home! The apartment also had a dishwasher, washing machine and dryer, which was fabulous! We also had a lovely balcony that gave us views of Adelaide Oval! It was a wonderful place to stay, however there were some issues… of the 3 lifts/ elevators only 1 was working. It really was such a pain to wait, especially with luggage, as the lift would often be packed when it stopped on our floor. We were easily waiting 5 minutes to get down to the ground. Signs indicated they were working hard to fix the other 2 lifts, but they were both out of order for our entire stay. The other problem we had was on the morning of checking out, we became aware there was prostitution at the hotel. It was very obvious what was happening out the front of the hotel and in the lobby (given they had to wait for the 1 lift that was working!) Despite our wonderful room and a very nice stay, we have since realised this is not the place for a family holiday and unfortunately I wouldn’t recommend it.

Cool

Good cafe for coffee and breakfast down ground level Only negativity was only 1 elevator working out of three which made longer waiting time

Only one out of 3 lifts were in use so we waited 10-15 minutes each day to leave the building. We were on the 17th floor so it took ages for the lift to arrive. Despite assurances from the management that the lifts were being fixed, residents told us that they had been out of action for weeks. Spa pool was not working. Air conditioning not very efficient.

First room offered smelled extremely bad, fridge was warm. Had to pack up and be moved next morning which was inconvenient. Lifts extremely slow with 1 of 3 out due to maintenance.