オークス アデレード ホライゾンズ スイーツ

アパートメントタイプのホテルのせいか、食器は洗われていない。タオルの交換なしだった。ベッドは別れていたので、寛げて良かった。

Facilities and location was mostly good. However, I stayed at this hotel for 6 nights, beddings weren't changed even once. A bed was made with same beddings.

アパートメントタイプの部屋は本当に快適でした。ロケーションも申し分ありません。ただ、フロントが１人のみの対応だったため、チェックインする際にものすごく長い時間待たされました。日本だったらこのような５つ星ホテルなら、フロントスタッフの教育はかなり厳しくされているはずなのに、なんだか普通のビジネスホテル並みのレベルでがっかりしました。アジア系のスタッフは親切でしたが、他のスタッフはもう少し教育が必要だと思います。

Great pool

Good location if you want to stay in the city. Parking is expensive and has no lift access. Rooms are big and very quiet, they are also a bit old and stale.

Good stay

Facilities were excellent in a roomy unit. Shower area was an area of concern for us oldies due to water going everywhere under same floor line as rest of wet area until we got used to it and adjusted our thinking. Overall, a central well equipped place to stay during the footy festival. Will be back again.

Great parking except lift didn’t work which was a pain, great location

Vriendelijk personeel, ruime kamer, schoon, niets op aan te merken.

Took our money even though we didn't stay there, charged our card after it was declined the first time then room wasn't available and charged our card anyway. Have been difficult and non responsive and heartless

The carpark was small and hard to find, there was nowhere to stop out front to check in and the lift for the car park was out of order. The bathroom was dirty and it looked like the room had just had a light clean over the last year. I won't be staying there again

Room was large and well located ... carpets obviously need replacing and well worn. Room could do with a big refresh.Would have been nice to have a foot note on the listing regarding the construction site next door as was woken at 6am with tradies getting busy.

Excellent position in the city centre. Spacious apartment with comfortable facilities albeit sparsely equipped kitchen. The pool and sos is a great added feature.

Great large rooms and location; good bed; for rooms with kitchen they offer an interestinglp shopping delivery option for breakfast kit or movie pack but this has to be ordered days before you check in. Would have been great to communicate about this ( they say it is on their website... but we book with expedia and this is not there). Anyhow, shops are so nearby...

Lovely apartment Very comfy

Staying here was such a disappointment. Maintenance seems to be lacking. The in room safe was broken and even had a sign from the hotel management advising it was broken! The toaster was damaged and not working properly. The fridge contained an opened packet of milk that had gone sour and smelt dreadful. The room was advertised as wheelchair accessible but had a 'shower over bath' set up. There was no room service - you had to order from one of the local cafes and collect it yourself. No Foxtel. WiFi was patchy and unreliable. The bed was extremely hard and uncomfortable. An altogether disappointing experience.

Great location. Unfortunately did not have the best stay due to construction near our room. Could not use the balcony due to noise. Mentioned this to reception and was told thats part of city life.

Clean and spacious room, most staff very helpful, nice swimming pool, sauna dated. Good location!

The 1 bedroom apartment was clean and comfortable. Apart from the construction noise next door it was a reasonably quiet room. The reception staff were friendly and helpful. The hotel is ideally situated close to the railway station and tram stop.

The staff were very friendly and accommodating, the same two staff members seemed to always be there, day and night - always a friendly face * greeting when we passed reception on our way in or out. The room was great - clean, spacious, and a lovely view. Amenities like the fridge, microwave and dishwasher were great since we had a baby with us. Only complaints were minor - the building works like jack hammers from next door that started at 6am daily, and the loud air con on the convention centre roof that whirred all night (almost like white noise) - but these weren’t the fault of the hotel.