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I stayed at this hotel with my wife for two nights. It's close to Himeji Garden and it's fun to take a morning walk.However, I was asked to pay at check-in even though I paid at the time of reservation. I asked if it was a deposit, but they said it was not. I asked for a refund at check-out, but I didn't really understand.You can clearly hear the snoring next door.

The landscape from hotel is very beautiful!

Very good and had bee. Upgraded air conditioner and the bath tub need to remove. When shower and the water on the top of bath tub

Well, what a dreadful, dirty experience staying at The Terrace Hotel was! I took my daughter and 2 Grandchildren for a surprise trip to the Pageant, we arrived Friday at 6pm to be told that the carpark was full and I would have to park on the street. It was not stated that spaces were limited on the website and that you should book ahead. Man behind desk was quite surly, after 2 hours of travel, not what you want. I then booked breakfast for Sunday morning. When we got to the room it was quite disgusting, it needed a good clean. Stained cushions and curtains. The bathroom had black mould and the floor was disgraceful. Cigarette butts on balcony and all over the tin roof under it. The conditioner in shower was curdled, gross. We arrived back after the Pageant at 11am, our room had yet to be cleaned. We were just settling down for a rest when housekeeping came. I asked nicely if she could please give us an hour. I got a look from the woman that was almost an eye roll but she agreed to come back later. She didn’t return. We left after lunch and on the way out I asked at reception if he could have someone clean our room please, he said yes. It never got cleaned. Our bins were full, our toilet paper ran out, it was awful. Under the bed was sickening, popcorn, pencils, dust and filth, not ours. Sunday morning and we head down for breakfast to be told that there was no booking and the dining room was full but we could eat outside, in the cold, if we wanted. Worst experience ever!

Room clean, staff friendly. Maybe needed the website to make it more obvious that you needed to book the carpark. Also believe we were overcharged in the restaurant.

Die Lage des Hotels ist gut. Die Haltestellen von Bus und Tram sind in wenigen Gehminuten erreicht. Eine bunte Auswahl an Pubs, Bistros und Restaurants ist ebenfalls fußläufig erreichbar. Der Zustand des Hotels ist in Ordnung. Mein Zimmer hatte sichtbare Gebrauchsspuren, war aber okay. Die Balkontür war undicht. Die Matratze war etwas zu weich. Das WLAN-Signal war in meinem Zimmer recht schwach. Das Frühstücksbuffet variierte nicht. Es gab jeden Morgen die gleiche Auswahl an Speisen. Die Wäscherei im ersten Stock war in Ordnung. Sowohl die Waschmaschinen als auch die Wäschetrockner funktionierten einwandfrei.

The room looked good however the cigarette butts on the balcony and slight cigarette smell in the room and wafting in regularly from other balconies was a turn- off

Good size rooms

I have a very mixed review of my stay at The Terrace Horel. Convenient location in Adelaide. Not quiet, paper thin walls you can hear your neighbours constantly mixed with a busy road out front. Road is bad for noise, but great for public transport or Uber access. The room was surface level clean, but overall it is in dire need of a deep clean: dirty curtains, dirty walls, an unkept drain and some dust here and there. Nice balcony spot with views of the city, walkable to lots of restaurants. In-hotel dining room is not gluten free friendly. Lack of room service was not at all convenient. I live with a pain condition and trying to get service up to the room even then was not possible, I missed breakfast one morning beacuse of being unable to get myself to the downstairs dining room. Really friendly staff members, but took two visits to the front desk and a follow-up phone call just to receive a fresh towel. It’s left me with a really mixed feeling of my stay..! Good for a convenient location, but certainly not somewhere I would ever have a romantic weekend.

We initially booked this hotel mainly to have access to a pool, which, unfortunately, doesn’t exist. Access was granted to the hotel’s pool next door as compensation for the misleading listing, which was appreciated, but still disappointing. We also requested that our room be cleaned and towels changed, but nothing was done until we followed up around 3 PM, only to be told we had supposedly opted for their “$10 green voucher” program, which we never did. It turned into an unnecessary discussion just to have basic service. The hotel itself feels outdated and poorly maintained. You can smell the old carpets, hear everything happening in the neighbouring rooms, and even the traffic outside. On two of our four nights, we were also kept awake by loud, drunk guests from functions held on the property. Overall, despite the staff’s attempts to accommodate, the experience was disappointing, and we wouldn’t stay here again.

Our rooms were clean, and ready for use. I would have preferred an easier to access sofa, as I found it too low to easily get out of. Making much of the service by internet can have its consequences. In our case we were charged twice for parking of our car, which is annoying to say the least. Having the ability to park our car was very good, although having more than 1 Disability Park would also have been helpful in our case. I am not keen on checking in over the internet as that exposes you and us to the distinct possibility of having our card scammed and we, quite simply, did not have either the time or resources, to cope with having to cancel our cards because of that. There enough of the whinges, the hotel was in the perfect place for us, near to food, shopping and easy to find. Inside was clean but I do wish that you did ot have to climb into the bath to access the shower. I had difficulty doing that, and y husband could not.

The room was clean and the bed very comfortable. I was quite miffed that the only piece of cutlery in the whole room was one tea spoon, and the room service/dining service was not available all day without explanation. This was a bummer and meant I had to go out and get food and disposable cutlery. Easy online check in and check out.

Clean room, great staff and convenient location for me

The 24-hour reception was convenient for my late check-in, and the staff member found me a car park even on a busy long weekend. Great view from the room, and excellent buffet brekky!

Nice mountain view.

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Room was clean, very polite staff, nice bar, well worth it

Nice n clean room

Close to the CBD.