テラス ホテル アデレード

何度言ってもルームメイキングがハンドタオルとフェイスタオルを1人分しか用意しないので、その都度フロントデスクに取りに行くことになった

I stayed at this hotel with my wife for two nights. It's close to Himeji Garden and it's fun to take a morning walk.However, I was asked to pay at check-in even though I paid at the time of reservation. I asked if it was a deposit, but they said it was not. I asked for a refund at check-out, but I didn't really understand.You can clearly hear the snoring next door.

The landscape from hotel is very beautiful!

Staff were very helpful

Staff at breakfast and booking in were great. Dinner staff rather brusque. Check out a bit slow as only one staff member. Pity the room only had two pillows and one face washer.

Friendly staff, clean rooms Beautiful location on the south parklands Definitely look at staying again

Loved our stay the staff were extremely helpful and nice, hotel was very clean and well priced

Very good service and comfortable room

Very clean

Yes

Clean and comfortable, staff helping, excellent breakfast

staff were excellent

Hi, my room wasn’t serviced for two days and when I asked for it to be serviced, the cups weren’t renewed or the the rubbish changed. I also came back to my front door being opened. As a single women travelling it made me feel incredibly unsafe. I mentioned it to someone at the desk but felt dismissed by their response

Staff were very professional, room was clean, bed was comfortable.

Room , paint is pealing in bathroom. Doors have holes. Tub has stains. Just font stay.

Basic and clean, scratchy towel, unhelpful staff. Expensive and awkward parking.

Very good and had bee. Upgraded air conditioner and the bath tub need to remove. When shower and the water on the top of bath tub

Well, what a dreadful, dirty experience staying at The Terrace Hotel was! I took my daughter and 2 Grandchildren for a surprise trip to the Pageant, we arrived Friday at 6pm to be told that the carpark was full and I would have to park on the street. It was not stated that spaces were limited on the website and that you should book ahead. Man behind desk was quite surly, after 2 hours of travel, not what you want. I then booked breakfast for Sunday morning. When we got to the room it was quite disgusting, it needed a good clean. Stained cushions and curtains. The bathroom had black mould and the floor was disgraceful. Cigarette butts on balcony and all over the tin roof under it. The conditioner in shower was curdled, gross. We arrived back after the Pageant at 11am, our room had yet to be cleaned. We were just settling down for a rest when housekeeping came. I asked nicely if she could please give us an hour. I got a look from the woman that was almost an eye roll but she agreed to come back later. She didn’t return. We left after lunch and on the way out I asked at reception if he could have someone clean our room please, he said yes. It never got cleaned. Our bins were full, our toilet paper ran out, it was awful. Under the bed was sickening, popcorn, pencils, dust and filth, not ours. Sunday morning and we head down for breakfast to be told that there was no booking and the dining room was full but we could eat outside, in the cold, if we wanted. Worst experience ever!

Room clean, staff friendly. Maybe needed the website to make it more obvious that you needed to book the carpark. Also believe we were overcharged in the restaurant.

Die Lage des Hotels ist gut. Die Haltestellen von Bus und Tram sind in wenigen Gehminuten erreicht. Eine bunte Auswahl an Pubs, Bistros und Restaurants ist ebenfalls fußläufig erreichbar. Der Zustand des Hotels ist in Ordnung. Mein Zimmer hatte sichtbare Gebrauchsspuren, war aber okay. Die Balkontür war undicht. Die Matratze war etwas zu weich. Das WLAN-Signal war in meinem Zimmer recht schwach. Das Frühstücksbuffet variierte nicht. Es gab jeden Morgen die gleiche Auswahl an Speisen. Die Wäscherei im ersten Stock war in Ordnung. Sowohl die Waschmaschinen als auch die Wäschetrockner funktionierten einwandfrei.