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The staff was very accommodating to various needs and desires.

This resort was disappointing overall. It’s located far from San Ignacio village, which meant that at night we felt pretty stuck on the property. Because of that, we had no real option other than eating at the hotel restaurant, where the prices are extremely high and the food was mediocre at best. The grounds are attractive and the river access is nice, but the experience felt heavily focused on pushing paid tours and activities at inflated prices rather than creating a relaxing stay. The room was just okay, somewhat outdated and not as clean as we would have expected. While the setting has potential, the location, pricing, and overall value didn’t justify the cost.

The staff was very attentive and nice. They took the time to know our names, our likes and made sure we weee taken care of. The room was very comfortable.

The staff was so friendly and helpful!! Room was nice and big. Bed very comfortable!

Room was nice appointed and spacious. It had a spectacular balcony with a view of the river. Views from resto and bar equally gorgeous. Farm to table food at restaurant was also excellent, but cocktails from bar were mostly average. Staff was very attentive and friendly, especially at the restaurant.The property is generally nicely manicured, especially around the jungle pool. But some of the other trails could use a bit of maintenace and a refresh. For instance there are a lot of informational placards around about the local flora but they are mostly faded and unreadable. The organic bath amenities and body scrub provided was a nice touch. However, we were very disappointed to find that almost none of the complimentary canoes, kayaks or inner tubes for use on the river were in working order. That was a big draw for choosing to stay here and I'm surprised that they didn't have them ready to go for high season. Unfortunately had to ding a star for that.

Everything was as it should be; attentive and friendly staff, spotless accommodation, great food, lots to do both on and off the property. What made this place special for me was the setting and the resort's commitment to eco friendliness, and sharing their appreciation of this incredible jungle location!

Memorable 5 night stay at Mystic River. The staff made every day, every meal, every drive, every tour special and pleasant. We toured Xunantunich and Tikal and allowed days to relax at resort. The jungle offered quiet peace. Very eco-friendly! Thank you all!

Great place, location and staff. We really enjoyed our stay!

Couldn't say enough great things about this place! It is truly a jungle paradise! The property is located on a huge piece of land overlooking the river, exceptionally well maintained, with exotic flowers everywhere, the peaceful views on the river with nothing but the birds as background, the hiking trails, everything is just wonderful! The room was very nice, rustic, and cool, with the fireplace as a very nice touch - it was a bit chilly in the evenings and we really enjoyed lighting the fire :). They also have a vegetable and fruit garden, which they use for the restaurant meals. The food was great - they have a Dinner special menu that's different every night and it was very good! And also very reasonably priced. But most of all, it is truly the people that made the stay exceptional, everyone, from the reception to the gardener to the restaurant and bar staff to the random worker we'd meet while exploring the property grounds were just so nice and kind! All in all, it exceeded our expectations and we highly recommend this place to anyone looking for a peaceful and beautiful place to stay between adventures in the area.

Friendly, responsive staff, clean rooms and a mystic jungle setting.

Room was fantastic, a true luxury treehouse in the jungle. The property and staff were amazing, we actually cancelled our offsite tour to enjoy all of the onsite offerings. So much attention to detail and felt at home immediately! We will definitely be back

The resort was easy to find, well maintained and the staff were super friendly and accomodating. The food was very good.

Very friendly staff, clean and well appointed rooms, excellent service.

We had a lovely stay. The staff were excellent. The only things I would suggest is that the room could benefit from a heated towel rail as towels didn’t dry very quickly. Also a tea making facility would be nice.

Staff were excellent and helpful and accommodating. The place was beautiful. We loved our stay

Beautiful property. Very friendly staff.

Facilities: Clean room; shower a bit weak; I suggest changing the lighting fixtures to all 3000K instead of mixing warm and cold colors. The cold color temperature really gives a cheap feel. Service: Nice staffs. Friendly owner. Food: Too expensive for the quality. Special dinner menu had no price written and surprised us how expensive it was for the small portion. Premium price is fine but the quality needs to match up. There are great restaurants in the village, and belize is not lack of good food. I think it's worth consulting a good reputable chelf to curate the menu for this hotel. Wild life: Monkeys are not there for December yet but lots of different types of birds. I enjoyed watching the feeding in the restaurant in the morning. Additional thought: The hotel is designed by the owner themselves and built by the staffs who are still working there. It brought a personal touch after talking to them and learning about how this place was established. Every stone work, every road design, was designed and made by these people who really loves this place. I think it's a missed opportunity that they don't show you that, you kind of have to find the right person to chat to and ask. We are lucky to made a friend there, and after learning about the history, was appreciating the place more.

Outstanding! It was my first time in Belize and I wasn’t sure what to expect. It was great. The rooms and restaurant were excellent, but what made the trip special was the staff. Everyone we met was friendly, helpful, genuine, and, overall, fun to be around. Five stars!

Staff was absolutely amazing! We arrived late and front office had restaurant stay open to serve us after a long day of travel. The staff knew us by name and always greeted us with smiles and were genuinely interested in how our days adventure were. Highly recommend this resort

We had a 12/10 experience!! The grounds are absolutely incredible of this resort. The accommodations are gorgeous (we stayed in a room with a small plunge pool and would highly recommend). The staff are so attentive and lovely - particularly Florita as our server encouraging us to try new foods ... All grown on site if you can believe it!! We did a few tours with Mystic River as well and had two amazing experiences with Leslie. His passion for bird watching was contagious! The food ... Incredible. Every meal was delicious. You must visit the onsite garden - I couldn't believe my eyes the variety of fruit and vegetables they were growing. I'm not sure I can say enough amazing things about this place. Coffee in the most beautiful place watching toucans fly tree to tree?? A dream. I will definitely be back - book immediately!