ロイヤル リオ パレス ホテル

Nice breakfast, great selection of food

Struttura abbastanza datata e servizi che non funzionano bene.

Tudo muito bom, limpeza, ambiente cheiroso, o espaço é maravilhoso! Café da manhã é excelente

This property on my staying workers working on the elevator, and the elevators need maintenance.

The hotel should be classified as a 3 stars. The elevators are constantly broken, breakfast is mediocre with the same food served everyday. Parts of the hotel requires maintenance

I honestly regret booking this hotel. From the moment I arrived, the experience was frustrating. The older man at reception was incredibly rude and dismissive, acting like basic customer service was too much to ask. The younger staff member at least acknowledged the issue, but did absolutely nothing to help—basically telling us we either had to pay for the hotel parking or go find somewhere else. So even when they knew it was wrong, they still forced us into it. The elevator situation is a joke. I waited nearly 10 minutes for it multiple times—at that point, you’re honestly better off taking the stairs every single time. One of the biggest problems was the false advertising. The website clearly suggests that parking is included, which is completely misleading. In reality, you’re expected to pay for street parking, not hotel parking. Even when this was pointed out, the older receptionist refused to take any responsibility or offer any kind of solution. Just denial and attitude. Breakfast was another disappointment—exact same options every single day with zero variety. It got old fast. The pool? Completely overcrowded, to the point where it’s not even enjoyable. And everything is overpriced for what you actually get. The room itself was also nothing like the photos. Instead of anything remotely scenic, the view was just old buildings and other hotel rooms—definitely not what was advertised. The ONLY positive part of this stay was the cleaning staff. The ladies were incred

Todo bien 💯

Ficamos 4 dias, e foi maravilhoso. O café da manhã é nota 10, e contempla todos os paladares e culturas. Os funcionários do restaurante e da limpeza são muito educados e prestativos. Na recepção a experiência também foi muito boa. A única observação é que pagamos R$30,00 reais para deixar nossas malas guardadas, pois chegamos cedo. Poderia ser gratuito.

Las instalaciones muy antiguas, las habitaciones muy antiguas y con poco mantenimiento.

Viajamos con mi esposa e hija de 11 meses y encontramos el hotel Muy bien ubicado, encontramos un poco sucia la habitación y cobran por cuna y agua en la habitación. Fuera de eso todo bien, personal amable

The staff was very kind, attentive, and always willing to help. The hotel is also centrally located in Copacabana, which makes it convenient for exploring the area. Unfortunately, the property itself feels old and poorly maintained. There is a noticeable lack of upkeep throughout the hotel, with peeling paint, loose furniture pieces, and even exposed cables coming out of the ceiling in the buffet area. The breakfast buffet was also disappointing. Most of the food did not taste good, the eggs were cold and overcooked, and I even found hairs in my fruit, which was quite unpleasant.

Excellent breakfast!

Excelente atendimento e ótima localização

Service and communication are the most poor do i ever see and we travel a lot

En general el hotel está bien

Hotel excelente, já nos hospedamos antes e continua sem decepcionar. Muito bom!!

Room was basic and clean but quite small. Reception staff were not very friendly or helpful . Pool was good. Spa staff were great and very accommodating !

Reception staff ok but not overly helpful. I had sent money through for an upgrade but they claimed they did not receive it. Rooms ok but could do with update

The only problem I found in my room was the internet connection was terrible everything else was very good. Location was excellent walking distance to Copacabana beach and many restaurants.

No geral minha nota é 7.7. Um hotel bom, mas não chega ser excelente. Bom custo benefício para Copacabana. Fui em Fevereiro e estava bem cheio de estrangeiros.