ヒロックスホテル＆スパ

値段の割に部屋は綺麗で広いです。 滞在中、部屋は綺麗にしていただいたし、ウェルカムドリンク、フードのサービスも嬉しかったですが、バスローブは5日滞在中一度も変えてもらえなかったので、残念でした。 後、鍵とカードキーがセットになっているのですが、カードキーが壊れていた部屋だったので直していただきたかったです。 朝食はビュッフェスタイルで美味しかったです。 帰りは空港までは車だと15ドル、トゥクトゥク7ドルです。

アトモスフィアはOK。 サービスはカンボジアの一般的ホテルとしても中の下。全く受動的かつ怠惰。 5つ星とはとても思えない。

町から少しはなれていますが、気にならない程度。ホテルもきれいで従業員の方も親切でした。ただしシャワールームとリビングに扉が一切ないため家族以外の利用は難しいと思います。

日本語が話せるスタッフの方がいらっしゃって、とても助かりました。他のスタッフの方も皆さんよくして下さってとてもいい滞在ができました。ありがとうございました。

繁華街からは少し離れるけれどその分、静かで落ち着いた時間が過ごせます。スタッフの方々もフレンドリーで日本語で話しかけてくれたり気を遣ってくれます。水のペットボトルが毎日置かれていて、現地で水を買う必要がまったくありませんでした。コストパフォーマンスにすぐれた快適なホテルで、もしまたシェムリアップへ行く時には利用したいと思います。

日本語を話せるスタッフもいて、対応も丁寧にしてくれました^_^

●全体● マーケット中心部の喧騒から離れ、のんびりと滞在できるホテルです。滞在はレジデンスタイプは暮らすように滞在ができ、お部屋の棟が入口から奥のプールやSPA付近にあるため、二つの施設気軽に使いやすかったです。日本人観光客はほとんどおらず、また団体観光客もいないため、異国情緒を十分に堪能できます(フロントは英語可)。 一人旅でもカップルでも、家族でも楽しむことができるホテルだと思います。 バスタブとシャワーブースが分かれており、シャワーは固定と可動式の両方が備わっているため便利でした。 朝食は、コンチネンタル、ウェスタン、アジアンメニューから選ぶことができ、4泊の滞在でも飽きることはありませんでした。 パブストリートまではトゥクトゥク(2ドル程度)で5分弱、徒歩で15分強。歩道があるわけではないので、トゥクトゥクの利用がオススメです。 ※空港からの送迎は前日までにリコンファームすることをオススメします。

大変に静かな場所にあります。 コストパフォーマンスが抜群です。 清潔ですし、最初のウェルカムドリンクと冷たいおしぼりが最高でした。 また、カンボジアに来たらぜひ泊まりたいです。

Hillocks Hotel & Spa is a beautiful, tranquil oasis in Siem Reap. It’s easy to get to downtown via a tuk tuk (we loved a driver named Srong!), yet we enjoyed being slightly removed from the bustle of downtown. We could do culturalling enriching activities or shop, and then lounge by the lovely pool. Our college-aged daughter told us she felt like she was in an episode of White Lotus while we were at Hillocks! The staff members were all SO friendly and helpful! We befriended several of them, including Hout at the front desk and Mom in the spa—warm, welcoming people with a happy, open spirit. The staff member who really won our hearts was Phanna, the driver for Hillocks. He recommended several great restaurants (including heavenly Haven, an easy walk from the property), as well as a trip to a floating village. He drove us there—and it turns out he grew up in the village!! He showed us his childhood home and introduced our family to his mother. Phanna was so generous of spirit and warm, yet utterly professional. Our family’s experience with him on the tour was a true highlight of our time in Cambodia!

I stayed with my older parents and brother for two nights surrounding a day trip to Angkor Wat. The property was exceptional and I wish I had stayed longer so we could enjoy it. The staff was exceptional throughout and the rooms were beautiful. Lina in the Spa provided one of the best massages I ever had. Joes Burger a 6 min walk down the street was also excellent. I highly recommend both.

Great hotel nestled in a big trees and nature. The staff is so kind, friendly and helpful. We stayed for a week and had the villa suite. The suite was spacious and very comfortable. Wat Damnak area is the best… close to town but also far enough away that it is quiet. We will stay here again on our next trip to Siem Reap. Thank you!

We had a grest time in the hotel. The service was very good the stuff were very frriendly and helpfull and tried to make our visit the best.

The stay at the Hillocks Hotel and Spa was extremely comfortable. Staff is very polite and attentive to the needs of the guests. Due to the non-tourist season not many guests were staying at the hotel and perhaps this was the reason that the menu at the restaurant had limited choice.

Parfait et merci….

The staffs on duty were attentive, friendly and hardworking, but the property was not properly staffed by management. For example, room service kitchen was not available for all 3 nights that we stayed there, given the location is far from the center of town, we had to go to next door property for dinner at one point.

Nice peaceful setting

I get it, COVID. Hotels had to cut staff, scale back on amenities but lowered their prices & didn’t accept as many reservations, right? Not Hillocks.My friend recommended, she stayed over a year ago and paid $50/night. I paid $104/night and it was terrible. Cobwebs and mouse poop in my room, only 2 ppl cleaning for all 38 rooms & they were booked. For 2 days my room didn’t get cleaned until I showed them the photo of the mouse poop. I had to ask for more toilet paper every other day (I booked 7 nights, nonrefundable). Even when they would clean, they didn’t leave an extra roll. Breakfast was included & it had the potential to be great but again, only 2 people (that I saw) working it & 1 cook (running back & forth to refill food). Meaning, if you didn’t get there right at 6:30 am there was no coffee and no food and no clean plates and no clean tables. The staff couldn’t keep up. I got there at 6:50 this morning, the tables were still dirty from the morning before, no napkins & no coffee. Internet rarely worked. One night out of 7. I needed to change a plane ticket & book a hotel for another part of my trip. Got the spinning wheel of death even though all wifi bars were showing. I asked twice, they said “oh, must be slow.” Slow means it eventually loads the page. Not the case, I would get error msgs. saying “failed to load.” Had to go to a restaurant to change my flight & book things. Wished I could have left & gotten a refund!!!!! Maybe they’ll get it together in another year?

Wunderbares Hotel.

un seul regret : il n'y a personne qui parle français ne fut-ce qu'un minimum alors que les touristes français sont légion.

We had a wonderful stay at Hillocks Hotel & Spa. It is a beautiful property with a very friendly, accommodating staff. We had a wonderful time exploring Angkor Wat and Siem Reap and the cherry on top was being able to come back to Hillocks to recharge. Highly recommend