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Our room was very hot and never got cleaned the three days we were here.

Nice big rooms and comfy beds, decor was good, I like their modern hot tub and pool, weight room was decent also but a bit small; to be expected I suppose. My problem were a lot of extras money wise you wouldn’t normally expect, property taxes. Underground parking a whopping $28 over night, and continental a crazy $21 extra each. When you are already paying for an expensive room, these additional charges are unfair.

Room was great and the hotel staff were friendly and accommodating

Our room was clean and comfortable, however our floor was extremely loud - not suitable for a young family. Someone set off a fire alarm at 10:45 p.m., waking up our young kids. The pool was fine but not stocked with towels and no staff nearby. There was no hand soap in the bathroom, and the TV didn’t work for most of our stay and wouldn’t connect to our devices - just weird little things like that. Overall just OK.

Great staff. Very clean. Close to so much and for us walking to hospital

The place was very clean, and they had lots of options incase you needed anything. However my family went swimming at 9pm (the pool closes at 10pm) and there were no towels. We went and asked for towels so we wouldn't have to drip through the hotel wet, from the worker and she said "yeah I'm not getting any new towels," and she walked away from us. So we had to walk wet through the hotel and it wasn't just us that were in there without towels. We also had a to endure the smell of cigarettes in our room because the person beside our room decided to smoke in their room and there were not repercussions.

Room didn’t have enough towels or face cloths , room had stains all over it

The room was very nice and clean. Didn’t have hand soap upon arrival. The pool was fine but you can tell it hasn’t been renovated. Hot tub was just warm and only half of the jets worked.

Our room was a bit shabby and not the cleanest, with stained furniture and drapes. A few outlets were not working when we tried to use them. The pool was great for the kids, but the place had a run down vibe overall. The restaurant service was great and the food was good at The Cannery.

We enjoy staying at this hotel when over for appointments. The pros: front desk staff are super friendly, the restaurant is good, and rooms are clean. The cons: a few maintenance things this time around (strobing bulb in lamp, bathroom door that wouldn’t close or lock, an outlet that wouldn’t work). Parking spots are very tight (we saw one car make six attempts at parking). Will stay again, as it’s usually fairly good value for a Halifax hotel.

The pull out couch my son had to sleep on was barely a mattress with springs very close to the surface

Very welcoming and accommodating, we are a large family and they treated us with grace

Clean spacious room, for t desk staff excellent and helpful with my requests

Chambre propre

The staff were lovely the rooms were tidy not clean.Linens and pillowcases were stained. The hot tub was dirty and unsanitary. It was 70 days overdue for water change. There was never any pool towels at the pool. The elevator had not been cleaned with fingerprints and smudges all over the stainless steel

Kids liked the pool and the hot tub.

Everything was so clean, the staff was so friendly and when we went to the pool not only was it also very clean we were the only ones in there and had a whole hour of swimming to ourselves. Would definitely recommend this hotel to anyone in the area!

Upon arrival we were given our room key, pointed to the elevator, and that was it. No itinerary, no pool schedule no breakfast schedule. We asked when the complimentary breakfast was and was told from 7-11am. We came and went from the hotel a few times throughout the day and nobody ever cleaned the room. People were leaving beer cans in the hallway, drinking openly in the lobby (not the bar) and drinking in the halls/ elevator. We asked for more towels at some point and were givin a few more, and still…they didn’t take the old towels or make the bed. When talking to the front desk staff it always seemed like we were bothering them. The next day when we decided to go get the “complimentary” breakfast we asked about. We were handed a bill. After asking the waiters about this they shrugged and said it wasn’t included in our room. We did get a 20% discount on the food after asking about what we were promised multiple times. Unfortunately for the price we payed, we ate cold, chewy buffet food, with undercooked/ raw in the middle sausage. When leaving we told the staff how disappointed we were, which led to a discount on parking (1 of 2 nights parking was free) . Paying 28 dollars a night to park in a hotel where you are staying felt ridiculous anyway. This hotel has so much potential, but was a total let down.

Pool was great room was clean parkong was accessable

great service