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チェックインもスムーズで非常によかった。

I stayed five days to visit and work at the national library (LAC) in Wellington st.,15 minutes to walk from the hotel (no buses), this wasn't problem for me, as there's no reasonable hotel around it. For visitors like me, it's almost the best place to stay, I can say : large living room, kitchen, bathroom, communicative staff, laundry, swimming pool, etc. Many shops around to support the relatively long-term visitors. One little thing : there wasn't a light in bedroom (broken) and the airconditionner wasn't controlable enough. I asked for this little problem and a staff guided me quickly, but wasn't enough to resolve it. Thank you !

フレンドリーなスタッフやきれいな部屋、コロナ対策で廊下にマスク確認や消毒などのためにスタッフがいます。 ドアが壊れて部屋から出られなくなりましたがフロントに電話したらすぐスタッフを派遣して開けてくれました。ありがたかったです。

The internet speed was too slow to use. Maybe it depends on rooms.

帰宅後に問い合わせのメールをしたのですが、当日には返事があり、まだわからないことがあればいつでも連絡してよいとの文言もあり、大変安心しました。

部屋の掃除が、全体的にはOKでしたが、ベッドとサイドテーブルの間の隙間に以前の利用者が落とした保湿クリームの小さめのチューブが落ちていて、ちょっとがっかりでした。ほかは完璧で素晴らしかったです。

友人たちとの旅行で5人一部屋を予約。最上階の部屋に滞在し、各部屋も広々としていてとてもゆっくりくつろげました。 無料Wi-fiの接続はあまり良くありませんでした。

とても快適に過ごせました。ただし、タワーの方は現在改修工事中で昼間は騒音が激しく部屋には居られません。駐車料金も高いです。

ここは私にとってはオタワの定宿です。リビングルームとベッドルームが別、キッチン付きで、近くのパン屋さん(日本人の経営)やスーパーで買ってきて、朝食は自室でしました。 部屋の設備や清掃も行き届いています。 今回は滞在が短期でしたので使いませんでしたが、コインラウンドリーも各階にあります。

Very courteous and helpful staff and good clean room. Location was excellent to the Rideau Canal, restaurants and shops.

The staff was excellent and the room had what we needed. The pool was a nice touch. Great location!

Room spacious and clean. Staff friendly and helpful

Great location

Gina did a great job making the stay at the hotel memorable for our family. We will return for future visits.

Everything about our stay was great. The hotel was busy because of Winterlude, but it never felt crowded. We enjoyed the pool, small sauna, hot tub and ping-pong in the games room. The rooms haven’t been updated décor-wise, but we actually found that nostalgic (hello, corded phone beside the toilet 😄). The beds were very comfortable, and the suite was spotless. Having a kitchenette was a real bonus since we have dietary restrictions and it saves having to eat out for every meal. I unfortunately forgot my Goldilocks pillow in the room and only realized once I was back home in Toronto, but the front desk staff were incredibly kind and accommodating and arranged to have it mailed to me. We will definitely stay here again when we visit Ottawa!

Room had a leak and the hottub wasnt working. It was ok but definitely nothing specisl

Great stay family day weekend. Two bedroom suite was great for 5 of us. Very close to the canal and other winterlude activities. Hot tube and pool were also nice after skating.

Executives king suite: room was nice Full Kitchen including a dish washer and dishes Fridge , stove, Minutes from Winterlude attractions Thanks,

Always good value and great location!!

Propreté, personnel sympathique. Décor correct sans plus. Tout fonctionnait bien. Sauf un robinet de salle de bain faisait un peu de bruit.