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Stayed at the Fairmont Gold in Whistler recently. The room itself was very nice and comfortable, but unfortunately the overall Gold experience did not live up to expectations. The service felt below the standard I would expect from Fairmont Gold. While there is a lounge/buffet for Gold guests, it is quite limited and consists mostly of light snacks rather than a meaningful breakfast or food offering. I would not recommend counting on it as part of the value of the stay. Overall, while the accommodations were good, I personally did not find the Fairmont Gold upgrade worth the additional cost.

I have stayed at the Fairmont in Banff twice and this property in Whistler did not disappoint either. The whole experience was absolutely seamless and I literally could not make one complaint. Every single staff member was an absolute pleasure to deal with and the facilities were excellent. The food and beverages on offer in all areas were some of the best i have had in Canada. I cannot wait to return!!!

Love the kid’s play room and all different areas and functions

The executive suite was spectacularly prepared for us when we arrived including the heating, lights, cleanliness, and even a hugeChristmas tree! I love the interior design and room layout. Everything was so thoughtfully designed included where the best places for USB ports should be.

Location, amenities, clean overall very good. Having made use of both member and hotel lounges before I was surprised that alcohol wasn't included like other hotels. Also the warm food in hot plates requires the plates to be heated. The food was good but not warm.

Perfect

Ghg

Everything was perfect with our stay. Will be back soon for sure. We had our room upgraded

Excellent service and place to enjoy a pleasent vacation

Excellent staff, beautiful hotel - loved it

If you are considering a stay at the Fairmont Chateau Whistler, let me make your decision easy: book the Fairmont Gold Level. My recent experience was so exceptional that I felt compelled to share it. We were utterly blown away by the service, the exclusive amenities, and the sheer value that this premium offering delivers. From the moment we arrived, the Gold experience began. We were whisked away to a private, personalized check-in on the Gold Floor, bypassing any lobby queues a small but significant detail that sets the tone for the stay. The cornerstone of the Gold Level is, without a doubt, the Fairmont Gold Lounge. This wasn't just a place to grab a quick coffee; it was a five-star dining experience throughout the day. The cost savings from enjoying these daily, top-tier meals more than justified the upgrade, turning it from a splurge into an incredible deal. What truly elevated our stay above any other hotel experience we’ve ever had was the impeccable service. The Gold Concierges were proactive, highly intuitive, and executed every request flawlessly. Thank you

Hotel maravilhoso, limpo, cama incrível. Experiência Gold vale muito a pena, recomendo! Só poderiam ser mais claros com relação as taxas de estacionamento, pois não são baratas.

Perfekte Unterkunft für einen wunderschönen Aufenthalt in Whistler. Kleiner Kritikpunkt für Menschen, welche aus gesundheitlichen Gründen keinen oder wenig Zucker essen sollten: Es gibt keine ungesüssten Versionen von Oats - weder in gekochter noch in trockener Version. Ebenfalls ist der Prozentsatz von gesüssten Speisen auf dem Frühstücksbuffet überdurchschnittlich. Unsere Empfehlung wäre, vermehrt Spesen komplett ohne Zucker anzubieten - das entspräche mehr dem Zeitgeist.

Wonderful hotel. We paid extra for the gold class and it really was worth it. Separate checkin, helpful team to sort anything we needed (including lift passes), great selection of food, snack and drinks all day including breakfast. 10 min walk into the main area, but really easy and nice to be out of the main centre. Definitely recommend and we’ll be back!

Staff and service were great

The experience wasn’t ideal.

Absolutely worth it!

Always fun on the gold. Level

What an amazing experience for our engagement celebration! The checkin and gold team were extraordinary. Roses and cheese plate were just as I’d hoped and Adam in the grill couldn’t have been a better host. Highly recommend.

Fantastic resort for skiing at Whistler blackcomb. The Fairmont Gold experience is a great experience and really enhances my Fairmont stay with good food, ambiance, and a sense of luxury.