Hampton Inn and Suites by Hilton Thunder Bay

Great front desk staff, friendly and helpful Room was great. Nice towels! Thank you for a great stay!

Very nice hotel! Clean, quiet & in great condition. On the expensive side but worth it.

Hotel was nice but for over $300 a night, it could’ve been cleaner. I picked up the tv remote and it was all sticky, obviously not cleaned. There were dirty fingerprint marks on the bathroom door and something sticky on the desk. They did give me a new remote. Breakfast was good.

Such a great place to stay. Had an early morning flight, and being about three minutes from the airport was very helpful and the free shuttle is great. Amazing staff, will stay here again next time I’m in Thunder Bay .

New construction. Very clean, bright and well maintained. Efficient layout with all the amenities. Designed for comfort. Parking could be a problem in peak periods. Nicely designed breakfast area with excellent food and good, healthy choices. Friendly and helpful staff. Excellent!

Overall experience was average at best. Expected more from a newer Hampton Inn. Price was high for the quality of the facility. Could have had the same experience at a Super 8 for a lot less money. Only thing that made me smile was the cookies. Would not recommend this hotel to anyone.

Staff were helpful and courteous.

We found that the bathroom, while clean, didn’t have the amenities we have found in other Hampton Inns. The toilet paper holder was not very conveniently placed and we ended up putting the roll on the counter. Breakfast, while there were plenty of options, had issues. The omelettes seemed fake and the waffle maker was a challenge to use. More time was spent trying to peel the waffle off the cooking plates. Maybe there should be some cooking spray to help make it easier to use. The toasters took for ever and did a poor job of toasting the bread.

Pool hours need to be longer, bed was awesome , call in line needed for late checking,

front staff were very helpful and friendly. The person who checked us in remember speaking to me a couple of days before our arrival. Perhaps, because some travelers would only have a carry on like us providing body lotions would be perfect.

Just short stay while waiting for flights

Great hotel Rooms are large and very nice with everything you need. The staff was friendly and welcoming. The breakfast was very good. I would stay agaiyand highly recommend it.

Helpful friendly staff, room was clean and comfortable. Breakfast had a variety of foods to eat stayed here before and would return again.

This location is great. always excellent and staff and service is very friendly

Very clean and spacious rooms. Friendly staff

The only reason it wasnt 5''s across the board is because the first room we were assigned had a bit of an odour. I brought this to the attention of the front desk and they assigned us another room right away and were beyond helpful. This was due to the previous guest not the hotel or cleaning staffs fault the cleanliness was excellent as was the breakfast and ammenities. We would 💯 recommend this hotel.

Good

Easy parking, friendly staff, and a great hotel!

The rooms were good, staff very friendly, breakfast good.

Breakfast needs a lot of work. Eggs were cold and tough. Juice machine needs cleaning - juice tasted moldy. Sausage wee not edible. Food not replenished in a timely fashion